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Fed Ex and Kinkos - Anyone ever have this happen?

SPJ

SPJ

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Fed Ex will not pick up ground packages like they do when I have express ones, so I need to bring them to a drop off location. I printed shipping labels, put them on the boxes, dropped them off at Kinkos, and now a few days later, the tracking numbers don't show up.

How long a lag between the Kinkos scan and the update to the Fed Ex site? They scanned the boxes right in front of me. I have a customer who is trying to track these items and the tracking numbers don't work.

Do I just say keep waiting, eventually the system will be updated? I called and the boxes are no longer at Kinkos.

This was a very expensive shipment that I cannot afford to have "disappear" on me.
 
Sounds like a good reason to call FedEx, not Kinkos and find your boxes. Did you get insurance for the boxes?
 
You know, I just made a purchase and the item was to be shipped USPS Priority. I received a tracking number and haven't been able to get any information on my package using that number. I keep getting a message saying nothing more than USPS was notified to expect to receive the package for shipping on Dec 17.

I don't know what is going on, but I hate this.
 
They are insured but Fed Ex ground for home delivery only allows $100 max. 2 boxes were worth $100 each, and 2 boxes were $200 each.

I called Fed Ex. They were no :censored: help. All I got out of them was that the tracking numbers are not in the system. Gee Einstien, I knew THAT, why do you think I called?

I was told by Fed Ex that I HAD to bring them to Kinkos because that was the drop off location and since they were ground shipments their drivers would not pick them up for me.
 
coyote said:
You know, I just made a purchase and the item was to be shipped USPS Priority. I received a tracking number and haven't been able to get any information on my package using that number. I keep getting a message saying nothing more than USPS was notified to expect to receive the package for shipping on Dec 17.

I don't know what is going on, but I hate this.
Click to expand...

USPS only uses a tracking system to infor customers when the packages arrive, nothing more. So when you get your stuff the system will be updated that the package arrived.

SPJ said:
They are insured but Fed Ex ground for home delivery only allows $100 max. 2 boxes were worth $100 each, and 2 boxes were $200 each.

I called Fed Ex. They were no help. All I got out of them was that the tracking numbers are not in the system. Gee Einstien, I knew THAT, why do you think I called?

I was told by Fed Ex that I HAD to bring them to Kinkos because that was the drop off location and since they were ground shipments their drivers would not pick them up for me.
Click to expand...

As far as being the brightest, the most their bulb will ever be able to light up is a brown bag. Do you still have the receipt? Does FedEx give you the option of keeping a copy of the labels you printed? Being so close to Christmas, just about everything can go wrong. I have a hypo boa coming tomorrow, I sure hope FedEx does not mess up.
 
Everything was prepared online so I have the tracking numbers in my online folder and I also printed copies of everything.

The thing is, the boxes are 36 inches x 20 inches x 20 inches. How in the world do you misplace multiple items that large?

The hypo should arrive fine for you. It seems that the overnight and ground are 2 seperate companies within Fed Ex and the ground side needs some work.
 
You should go back to Kinkos and sift through their boxes until you find yours. It is probably sitting in the back upside down.
 
When using FedEx ground in the past, I have had shipments that did not show up in the system until about the same time they were delivered. I drop mine off at a FedEx station to boot.....
 
It takes a few days for the tracking number to show up on your FedEx account page, but the numbers should work on the track & confirm search function, assuming everything went smoothly.
 
Just great.

3 of the packages arrived and 1 of them is damaged so now I need to issue a refund and then put in a claim.

1 package still shows as being in CT. Great. Why does it still say it's here? That one better not be lost.

Fed Ex overnight is good but Fed Ex ground is terrible.
 
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