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FedEx, obviously inferior to UPS.

bliss

bliss

Blue Ridge Dragons
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I hate FedEx.

Don't knock, don't ring the doorbell. And then take my package back to the station which is an hour drive from me.

I hate FedEx so friggin' much. Anyone else?
 
I usually have that same trouble with ups and not fed ex. Although the last package I got from UPS, he actually knocked loudly. I was shocked.

I don't think DHL is delivering residential anymore, but they were horrible. They scanned in a package as delivered by the guaranteed time of 11 am and I didn't get the package until 1pm.
 
You'll find that the services varies significantly from region to region. FedEx here is awesome, UPS sucks.
If you have those problems, maybe you should speak with a manager at the hub...or bypass the delivery option and have the package held for pickup. If that isn't feasible, it really isn't that hard to get a feel for when they'll be coming - make the effort to collect your package...be waiting for the delivery, rather than the doorbell. If it turns out that the driver is just saying screw it, I'm not going to bother, that needs to be addressed by the company. (I've had that experience, as well as a tendency to misdeliver, with other companies)
 
I agree Harald, it does vary from place to place.

Here, UPS is always on time and always knocks or rings the doorbell.

FedEx, though, has always been late and never knocks or rings the doorbell. Any package I've ever gotten has always shown up at least an hour - 2 hours late.
 
If you don't mind PMing me your address, I'd like to check something.
 
bliss said:
I agree Harald, it does vary from place to place.

Here, UPS is always on time and always knocks or rings the doorbell.

FedEx, though, has always been late and never knocks or rings the doorbell. Any package I've ever gotten has always shown up at least an hour - 2 hours late.
Click to expand...

I NEVER had an issue with FedEx, but would just as soon see UPS fall off of the earth completely.

It's probably the driver in your area being a slacker. Just report such instances and usually FedEx will take care of the problem. There are plenty of people looking for jobs if someone doesn't want to take theirs seriously. They do make their drivers jump through hoops and wouldn't appreciate one of them giving their customers a good reason to go to the competition.
 
For me, it's the opposite as well. I always trust FedEx - I don't want to ship or receive any other way. UPS drops and runs.
 
I don't order animals online, so forgive me if this is naive or presumptuous, but why not just open your door or sit on the porch if you expect a package? Then they can't pretend you weren't there... From what I can tell people expecting live deliveries devote an entire day to staying home waiting for it anyways...
 
Alex G said:
I don't order animals online, so forgive me if this is naive or presumptuous, but why not just open your door or sit on the porch if you expect a package? Then they can't pretend you weren't there... From what I can tell people expecting live deliveries devote an entire day to staying home waiting for it anyways...
Click to expand...

Yeah-that would be a nice thing to do...making them not have to actually do their jobs...but not all of us have some sort of roof or awning on our porch...some may only have a door with steps.

I have a porch-minus the roof/awning, so why should I have to sit in the rain or snow to collect my package when I was told by UPS that I was being added to their "MUST SIGN" list?? There's also a note stating they have to tap on the front window due to no door-bell (My land-lord doesn't believe in doorbells..go figure.) and two steel doors that I can't hear through.

What's the big freaking deal?? Can't tap on the window after you throw the box, or just a totally ignorant or illiterate driver??

The last delivery consisted of me looking out my window for the 50th something time, only to see the BACK of the driver as he walked away-signing MY NAME to his clip-board!! After he THREW my box on the porch.

I ran out and tore him a new one, then called UPS and told him what he pulled, and they just said, "Well, it WAS SIGNED...RIGHT??"

One of these days, some of my hood neighbors are gonna steal my package, and they'll have my driver's signature-NOT MINE.

What will they do then??
 
And the debate rages on........

I think people will argue which one is better or worse until teleportation is perfected and shipping anything no longer exists lol.

Alot of it falls to the actions of a particular driver. UPS may be totally unreliable in one community but in another town 20 miles away they may be the pinnacle of reliability.
I have a regular UPS driver, and as long as she's not on vacation, I never have any problems. Once I had a delivery of frozen rats. It was summer and I wasn't home when she came. She knew what was in the package, and didn't want it to set in the sun all day. She also knew where my wife worked at the time, a fact I would have never suspected she knew, so she took the package to her so she could keep it cool. Not many would go to that trouble. The substitute drivers however can be a nightmare.

I suspect that neither company is all that much better than the other overall. It's a matter of which is better or more reliable in a given area. Some people have particularly bad service from one or the other, but I find the service in my area is not tremendously different, both have decent records. I'm not prone to having problems with either one, but I have had more problems with UPS. They don't mess it up that often, but it seems when they do they mess it up good.
 
Clay Davenport said:
I have a regular UPS driver, and as long as she's not on vacation, I never have any problems. Once I had a delivery of frozen rats. It was summer and I wasn't home when she came. She knew what was in the package, and didn't want it to set in the sun all day. She also knew where my wife worked at the time, a fact I would have never suspected she knew, so she took the package to her so she could keep it cool. Not many would go to that trouble. The substitute drivers however can be a nightmare.

I suspect that neither company is all that much better than the other overall. It's a matter of which is better or more reliable in a given area. Some people have particularly bad service from one or the other, but I find the service in my area is not tremendously different, both have decent records. I'm not prone to having problems with either one, but I have had more problems with UPS. They don't mess it up that often, but it seems when they do they mess it up good.
Click to expand...

I'll agree with this... My NORMAL UPS guy is wonderful. We have a system worked out if Im not home and I have is cell number programed into my phone if I need him or want to meet him a couple towns over and pick it up there.

I do however prefer FedEx because my packages arrive in an AC'd van NOT a delivery truck and FedEx normally gets to me about 4 hours earlier than UPS. Im not getting anything from UPS before 2pm.... doesn't matter how you ship it.
 
I have not had negative experiances with either but I prefer all my packages to be shipped to me via UPS and held at the hub for me to pick up. This way I can be there when they open and get it first thing in the AM. Ever since I have started this practice I feel much better when getting animals in the mail.
 
Since I have owned a supply for 15 years, I know most of the UPS drivers on a first name basis. IMO UPS it better for regular packages. But I have confirmed and reconfirmed all the way up to corporate UPS that they will not ship snakes ever. Even during all the SYR, RE, and so on.

I have used strickly Fedex for snake shipments for 5 years now and never had a single problem, except one late shipment due to snow storm. Even then all I did was call to make sure they knew the package contained a live animal, They were nice enough to keep the package in a warm office until they were able to deliver the next day. The snake was just fine when he arrived.
 
UPS is horrible around Daytona, late shipments and the people at the local office were kind of rude, but I guess my route kept gettin new drivers, got real bad for a while there.

Fedex is always within a half hour of estimated arrival time in my expierience, I try to urge every shipper to use them for my orders.
 
Does FedEx normally come back if you are unavailable? A second delivery attempt never happened for my cricket delivery on Friday. No attempt on Saturday. That box is going to smell!
 
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