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Inquiry az rodent supply-kurt Allen Duffy Ladd(aka Duffy Ladd).unethical business Practices.

azexoticpets

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I am just completely amazed that a couple individuals think, we as a community, are so stupid. WE should be helping each other in the reptiles, not hurting others just for our own personal needs and wants by false public statements. I believe we look out for each other and if blatant slanderous remarks are being made about any one of us, it should be brought to everyone’s attention with the facts. I think the facts are quite clear here and there are a lot of back stepping, lies, and excuses being made from the individuals who posted the false CL listing. This is just plain bad business and I wonder whom else this person(s) will see as a threat and attack next. If we as a community do not stand up for what is right then we are not a community, and we have no integrity. We all make mistakes, but when there is complete denial of the facts to back up falsity of allegations, that’s just plain idiocy and bad business.

These persons obviously feel threatened by me, my store front, or both. I find it very weak minded of a person(s) to stoop to the level they did. Do your time, work hard, and be creative in a “positive” manner and not in a destructive manner. The only person(s) you will be hurting is yourself, the truth will…, has… come out.


Below is a copy of the False CL post

Reptile community please help!!! Where is this shop we want money back (Scottsdale??)

Date: 2012-11-24, 7:45AM MST
Reply to this post [email protected][Errors when replying to ads?]

Need help with the name of pet shop (Phoenix or Scottsdale) We went to the reptile expo last weekend and bought some frozen rats from a vendor selling there that was to the right against the wall when you walk in about halfway down the isle there was a guy and a tall woman with dark hair working. not sure of the name ? Preditors or something like that. When we opened the frozen rats they were filthy and smelled so bad. both packages and were unable to feed them. We want to return them and get our money back!!!!!!!!. Can someone tell us please the store name and location???? They should be ashamed for selling these to our community.
Location: Scottsdale??
it's NOT ok to contact this poster with services or other commercial interests
PostingID:3430835229


I sent an e-mail the anonymous CL post with no response, trying to rectify a possible legit complaint. I thought is was a little suspicious since the name of the business is on all receipts for shows. I received no responses from my business e-mail, which again I thought was a little suspicious. But, other members of the reptile community did get responses and after further investigation of IP and E-mail address it clearly shows where (IP) it came from, who the service provider is and such. Which also matches the IP of the False CL posting and the IP of the individuals in question. (Duffy Ladd and KIM Bennett of Az Rodent Supply).

There is no denying the facts. No public apologize have been made only excuses, lies and some serious back stepping from these parties are being done.

This person(s) was also the one who mysteriously was the only one who found the post on CL and posted a link to it on forums stating… “UHH OH”.

UHH OHH is right. You got caught in another lie.

Any one feel free to post screen shots, or e-mail conversations to back the slanderous remarks made by this individual(s).
 
Little back story. Mistie is the owner of a local pet store called Exotic Predators and Prey.

Duffy Ladd and his girl Kim are the owners of a new business called AZRodent supply.

I saw the aforementioned ad on CL that was complaing about Exotic Predators and Prey (EPP) so I replied to it trying to take guesses as to whom the poster could be.
Lo and behold they replied back from an e-mail ady of [email protected].
So I punched it up on facebook and up pops the profile of Kim. Duffy's girl.
duffyCLad.jpg
 
This is a copy and paste of the e-mail headers.

Subject: Re: Reptile community please help!!! Where is this shop we want money back (Scottsdale??)
From: K <[email protected]>
Date: 11/24/2012 5:14 PM
To: "Ritchie Luna \(HerpVenue\)" <[email protected]>
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WHO? No Sorry its Kristen Who is this?



--------------------------------------------------------------------------------
From: Ritchie Luna (HerpVenue) <[email protected]>
To: [email protected]
Sent: Saturday, November 24, 2012 2:56 PM
Subject: Reptile community please help!!! Where is this shop we want money back (Scottsdale??)




http://phoenix.craigslist.org/evl/pet/3430835229.html

LOL ..... Duffy, Dan Miller or Levi is your name right?


------------------------------------------------------------------------
Original craigslist post:
http://phoenix.craigslist.org/evl/pet/3430835229.html
If this email is a scam or spam please flag it now:
http://craigslist.org/mf/99cb0879ba4b39d18b974cb38c23532c447a041d.1
------------------------------------------------------------------------
 
World class stuff outta Az lately... Anybody a realtor in Cali? This is sad, please say it ain't so!

Are there any etiquette counselors out there? We need help! (Noobs blowing it for everybody.)
 
Hi,

I kinda got stuck in this mess. I really don't know anyone but I saw the CL ad and tried to help them out to get the issue resolved. I got a reply back on Nov 24th from the CL poster saying "thanks for the help", it came from "K" and was [email protected]. I didn't think much of it until I saw a post on Craigslist asking about that email address and I realized it was Kim's Toy Reptiles. Found out she is in a relationship with Duffy Ladd and part of AZ Rodent Supply. I replied to the email and asked if it was true and if Kim and Duffy were behind the whole thing and I received a reply from Kim stating of course not and they dont want to be dragged into this drama. Duffy later confirmed they replied to me on facebook as some guy named JDB. I thought it was interesting that the denial came from the same email address and name of "K" so I pulled up the message source. Duffy and Kim claim email got hacked but the message source shows the same computer logged into the yahoo account and sent both emails, an IP that is registered to Phoenix area COX users and was the exact same IP each day. I am sad to see this crap happening here in AZ and anywhere for that matter.

boi1.jpg

The first email from the CL ad stating thanks for the help

boi2.jpg

The reply from Kim stating they were not involved.

You can read both the IP addresses it went through including the one that accessed the Yahoo account(highlighted) and the content of the messages themselves in the screenshots
 
I get a lot of questions and ridiculous replies everyday, I think this conversation can benefit a few people in Az...

Re: Rodent feeders
Quote:
Originally Posted by germanguy45
Quote:
Originally Posted by Tom Pecanic
Quote:
Originally Posted by germanguy45
Original Question: Since your in Phoenix know any good places to buy feeders? I live in north Phoenix been going to this place called custom creatures for awhile. But looking for another place close to me. So you know of any good spots?

My Reply: Yikes, it's a toss up right. Custom Creatures is probably the best bet right now, Marie Robbins is a option too. Exotic Predators and Prey.

His Reply: Custom creatures is a fantastic place I might still go there but moving farther north. I herd a lot of good things hour exotics predators and prey also herd good stuff bout. But still a drive I was thinking of az rodent supply but just saw the BOI on them so thats a no

MY REPLY THAT AZ RESIDENTS SHOULD WANT TO KNOW: Lol. I need to make a post in that thread... I got $160 in feeders from them recently, and, well... I am not sure I could recommend them safely and in good conscience.

Why? Well, out of 80 feeders or so, there was a nice mix of ear infections, bad eyes, no eyes, tumors, broken limbs, spinners from ear infections, heads tilted, mysterious deaths on ones that were saved for more than 48 hrs, ringworm present, Lice, etc etc.

Did they work, sure, but, wow, I had to wear a Diaper feeding my snakes...
 
Arizona herp sellers, you are really suckin it up lately. Ive had an odd feeling about az rodent supply since they started.
 
Az Rodent sells mostly to FB and CL, I don't believe any of the staple stores touch him for obvious reasons. His prices are higher than my retail prices. The problem here is he threw out the name predators in the fake CL listing. There is my store and one other with predators in the name. Christian in Mesa and his store was not the target of the fake listing, my store was. I want to make it very clear to everyone that Christian and Predators is a wonderful place, he is extremely knowledgeable about all his animals and we ALL work together even though we are all retail. So hopefully this clears things a bit.

In the post above I asked the poster if the rats with the spinning, death, worm and lice problems in were from Az rodent supply or Custom Creatures. I was informed it was from Ladd of AZ Rodent Supply.

Again I want to make sure that there is absolutely no back lash to Custom Creatures, a staple in the community, these rodents in question did not come from them.
 
I have been to Christian's store and bought rodents from him as well.

Christian's store is clean, organized and the animals are well care for, so I can vouch for that.

I do not know AZ Rodent Supply or the other store in question, but I saw the whole fiasco unfold on Facebook and I would say AZ Rodent Supply is a place to avoid.
 
Nobody cares about this, except me and mine. I kept about 30 females from Duffy to get litters from for some of our Ball babies. Well, this hasn't turned out real well, I thinned these 30 down to about 25 or so now weeding out the sickly looking ones, and, it's been about 3-4 weeks honestly since I acquired them from Duffy. I have now introduced four of my solid 1.5yr. old males to these females. I have lost two now as of this morning in sad circumstances. My nightmare from Duffy continues, and will.

To be a little more clear, I 'sacrificed' 2 of my Blue Hooded Dumbo Rex Males and two Fawn Berk Rex males for breeding trials with Duffy's females. 2 of four have passed away in horrible circumstances due to introductions to Duffy's females. I'm talking some interesting wasting away disease. My favorite one died in a horrible way, stuck tilted on his side, heavy breathing, and stuck in a coma... I put him down as quick as I could and have saved the body.

I fed one, and saved my favorite for a necropsy that passed, his name was Stubby, and believe it or not, he meant something to ME. I will have a Rat-cropsy done on him. I will, in time if it will get an answer. Duffy, please reach out to me, before I get a chance to reach out to you, as I am very busy... I'd appreciate it, when I get time, I will tell YOU what is wrong with YOUR colony. It ain't and wasn't pretty!

On top of all of this, I would like to share what I saw in his garage that day, it was an embarrassment to the industry, I hate to say it, but I am an overly honest individual, and I think it needs to be said. To be continued, I have appointments waiting on me now... I apologize.
 
I gave him a shot. I didn't like his replies. So, I did what I thought was right.

Hey Buffy, let me know how your 'business' is looking in a week from now Chief'r! :shootfoot :toiletcla

PLEASE TAKE NOTICE: Showing character in the lies.

His first response back to me, lol. Says, yes I saw that... Referring to my posts here on Fauna.

Then his last message... NO, I haven't seen anything. lol. Completely lying, he doesn't know if he's coming, or going now. But that is OK. He is ironed out now.

Right after his last message, I checked Fauna for fun, at the bottom there was a Duffster viewing. He has been peeking in...

http://www.faunaclassifieds.com/forums/member.php?u=108260

At any rate... The most offensive comment from him was him saying in his garage that day that he had been doing this for 10 years. NOOBS!
 

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First off Neither Kim nor I posted any post on Craigslist or replied to any email. This We have made that perfectly clear and will be handled properly in the courts. As to reply to Toms comment I was not referring to seeing the post on Fauna I was referring to your comment about the rats. I had not seen the posts until Tom emailed us directly. Its been over three weeks since you were here and you have not once called or emailed me with any problems. That being said None of my customers have made any comments to the contrary. Thank you for the input fighting false accusations on a forum is useless as everyone is entitled to their opinions. We will continue to raise healthy feeders and will be moving to a new facility in the month located near cave creek and bell rd. Please do not hesitate to contact me directly if you have any questions. we will not be posting further in the forums.
 
Thank you for the input fighting false accusations on a forum is useless as everyone is entitled to their opinions.

In fact, professionals whose job it is to assist and restore company images after a disaster, man made or otherwise, have the opposite opinion.
To ignore what it said allows whoever is doing the saying to influence the kind of public opinion that will directly affect the business. Not explaining a problem or offering any clarification is not a good choice.
The accusations may or may not be true, but your saying they are false without further explanation may not sway too many people's opinions.
 
First off Neither Kim nor I posted any post on Craigslist or replied to any email. This We have made that perfectly clear and will be handled properly in the courts. As to reply to Toms comment I was not referring to seeing the post on Fauna I was referring to your comment about the rats. I had not seen the posts until Tom emailed us directly. Its been over three weeks since you were here and you have not once called or emailed me with any problems. That being said None of my customers have made any comments to the contrary. Thank you for the input fighting false accusations on a forum is useless as everyone is entitled to their opinions. We will continue to raise healthy feeders and will be moving to a new facility in the month located near cave creek and bell rd. Please do not hesitate to contact me directly if you have any questions. we will not be posting further in the forums.

You know what I do with my customers Duff... I reach out to 'em, ask 'em how they are doing, how I did, how the animal(s) are that I got them. I make a friend, not just dollar signs...

I see this is your first post dude. You are new, you don't have 10 years in, there is no way... sit back, take your lashing's like a man. Admit it, admit it all... Was your wife jealous of the pic of Marie, or is it your jealousy... Answer that for me? :reddevil:
 
First off Neither Kim nor I posted any post on Craigslist or replied to any email. This We have made that perfectly clear and will be handled properly in the courts. .

the screen shot below was taken on November 25th.
Let me know when you need me there. I can come with my print outs.
Make sure to call the police and file a police report if you want to pretend that someone hacked your computer.
PS. False reporting IS a crime
 

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