Fangthane
Tuck Frump!
Unfortunately, as Rich posted is as paypal advised me, to cover the sale since I have no way of knowing if she filed with her bank or credit card and then the monies would be pulled again regardless of what I do with paypal. It is also complciated by the fact that there are multiple funding sources and two people involved. At the time the money was reversed I had already offered a refund, she did not tell me she was going to paypal.
I see. So, it's a cover your ass kind of thing? Seems that a bit of calm, reasonable communication could easily bring this to an end. If she'll officially assure you, here in this thread, that she won't seek a chargeback through her bank/credit card, will you agree to immediately refund her? I mean, from the outside looking in, it seems she has much more reason to distrust you than you have to distrust her. She sent her payment. For whatever reasons, you chose not to ship. She fulfilled her part of the deal. It seems odd for you to assume that she's the one who's up to no good.