Sorry, but I have learned from hard experience to not get in the middle of such things here. Normally what happens, is that neither party will appreciate anything that I might try to do, and often I have had BOTH turn on me because of the heightened emotions. Thanks, but no thanks.
Besides, when people pretty much abandoned the Board Of Inquiry, that was pretty much a sign telling me that my efforts to help this industry were not appreciated nor needed. Well, OK, so I bowed out, and intend to STAY bowed out of trying to help people. People apparently only want this site to buy and sell their animals and merchandise, so be it. There are still some minor methods for people to make note of their experiences with other members, as some people seem to insist on having that available to them. But I am not getting involved by getting into the middle of issues that members find themselves in as a result of their own choices.
As for the visitor messages, if you were a Contributor level member or above, you could edit and delete such messages on your own.
Sorry if this seems harsh, but I have just had my fill of trying to help people and it apparently just not being appreciated.