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Steve
I don't want to tell you how to set your policies, but I am with Seamus on this one. I will not do business with anyone who uses the "not responsible for carrier error" type TOS. As Seamus said. I paid you to deliver me a live healthy animal. If UPS loses the box or if their plane is delayed and the animal arrives dead it is up to the seller to make good on the deal. When I sell non living things online (ebay for example) I will always put in the option for insurance. If the person opts to pay for it great, but if not, I will still make good if the item arrives damaged. If it is a high dollar item I will purchase insurance myself, or if it is a small amount I will just take the chance. Of course, as was pointed out, if the buyer is not around to receive the package on the first try then that changes things.
Steve Schindler
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