Hi again Veronica,
The 40h pack should be bigger than that. Sounds like it may be just a "hand warmer" that was used. Some have print and some
dont. One problem is just shipping in this kind of weather. If its
20 degrees at night like it is here in Oklahoma, a heat pack wont do a tremendous amount of good. They shouldnt be place directly
on plastic containers however what we sometimes do is to wrap
the heat packs in paper towels, tape it so the paper doesnt come
off, and then tape that to the side or top of the plastic container,never on the bottom. Right now as cold as it is I would
recommend not shipping period. It puts the animal at great risk and where normally a one day delay might not be that big a deal, it can easily mean the life of the animal at this time of year. Two forty hour heatpacks min just for one leo should be used right now in my opinion.
Like I said before right now is just not a good time to ship.
Was the box insulated and if so how?
God Bless
Ben
