Originally Posted by hunterjackson

temps were average, about 75 when i dropped it off, hit memphis at about 58, came into delivery in little rock, arkansas at about 65ish.

the heatpack was activated and working well upon packing. my customer said when he got it, it was warm, but not hot...then called me back about 2 hrs later and said it was full and hot. thats when he proposed the freezing theory.

it was fully marked as accordance with fedex policy/lacey act. It stated:
Live Harmless reptiles
Do NOT expose to extreme temperatures
3 Eastern Box Turtles
Terrapene carolina carolina


I am verified with fedex, so i naturally mark everything...it can only help and its legal.

I shipped off 2 blazing blizzard leos today to Jonesboro Arkansas, with a 60 hr heatpack that had a 100 degree surface temp when leaving here (measured with a temp gun to be sure), so hopefully it works as planned.
Thanks,
Hunter