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I think that most people who are on the computer every day and email alot (me included) sometimes forget that much of the world does not check email multiple times a day. I have friends who only check it every 2-3 days. Anytime that you have a problem with a live animal, as it is a living thing, you should pick up the phone. It does not seem nearly as important if it is via email and most people will answer the phone or a message much sooner than an email. just a thought. Evan
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