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The way I see it is that we are not dealing with inanimate objects; we are dealing with live animals. If you feel that FedEx in unreliable in your area or anywhere else, then you should not use it to ship the animal regardless of the buyer's desire. It doesn't seem right to acknowledge that there's a chance the animal might not make it alive, and you choose to ship it anyways to make the sale and/or because the buyer asks you to.
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