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I agree with Steve...If you can't guarantee, then don't offer the option. Keep yourself out of trouble by only offering the method that you will guarantee. You may loose business, but I imagine you already would because you won't guarantee with the most common method of shipping.
I would definitely say that FedEx is not cheaper then Delta. I shipped a 12x9x6 package out to California a few months ago and it cost $125! Absolutely insane!
I'm still curious what "private" courier companies will ship live animals with a guarantee. You would think they would be more popular.
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