Quote:
Originally Posted by robyn@Pro Exotics
I am NOT ADVOCATING a phone campaign against your driver, but if it is plain ignorance, or poor performance, you do NOT have to tolerate that as a "cost of doing business".
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I very, very rarely receive anything via UPS which is why I've never bothered to complain (plus they just deliver to the neighbors - should have seen their expression when they gave me my miss-delivered 5k cricket order!). Once this program is launched and if I make purchases that uses it, I will be certain to call into UPS with any problems.
Will you be requiring that shippers prove they can ship reptiles properly like with our FedEx Certifications? Will you be providing detailed information (including Lacey Act labeling requirements) on how to appropriately ship live harmless reptiles?