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FedEx does ship live animals, easy to find on their TOS.
Part of that TOS is that the box must be marked as containing "Live Animals" They have a certified shipper status that you can get with some simple certification that allows you to ship snakes. Part of that cert is that the box must be labeled with "Live Harmless Reptiles" (or something very similar).
Either the shipper wasn't FedEx certified, didn't label it as having a snake inside to try to avoid prejudice, or some other reason.
IMO, if a box contains live animals, it should be marked as such, maybe it won't get thrown around as much as the average box that FedEx ships do.
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