FaunaClassifieds - View Single Post - Note to sellers: Alarming Paypal incident
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Old 03-10-2008, 09:15 AM   #6
Amspoet67
That's pretty funny that you have to wait 3 days to make sure the payment has cleared, because in order to be eligible for seller protection you are required to ship within 7 days of receiving payment.

In August we accepted payment for an animal, the temperatures were out of control so all parties agreed to wait until September. We shipped the animal and it arrived safely. A month after the animal was shipped (October) we were informed the person used a credit card and said they did not authorize the charge. Paypal investigated and found in our favor. Two weeks after that we were informed by Paypal that after re-investigating they found in favor of the buyer because we did not ship within 7 days. In addition to that they tried to charge us a $10.00 fee because of the charge back. So, we were out the money, the animal and an additional fee. We were able to recoup part of the money from Paypal, but that was after another two months of phone calls. Of course we contacted the buyer by phone, he laughed and hung up.

If you have a business account you are required to accept credit cards. Paypal chooses to accept the credit card on your behalf, you having no choice in the matter or even knowledge that it's a credit card, then they hold you responsible for any charge backs.