Notices |
Hello!
Either you have not registered on this site yet, or you are registered but have not logged in. In either case, you will not be able to use the full functionality of this site until you have registered, and then logged in after your registration has been approved.
Registration is FREE, so please register so you can participate instead of remaining a lurker....
Please note that the information requested during registration will be used to determine your legitimacy as a participant of this site. As such, any information you provide that is determined to be false, inaccurate, misleading, or highly suspicious will result in your registration being rejected. This is designed to try to discourage as much as possible those spammers and scammers that tend to plague sites of this nature, to the detriment of all the legitimate members trying to enjoy the features this site provides for them.
Of particular importance is the REQUIREMENT that you provide your REAL full name upon registering. Sorry, but this is not like other sites where anonymity is more the rule.
Also your TRUE location is important. If the location you enter in your profile field does not match the location of your registration IP address, then your registration will be rejected. As such, I strongly urge registrants to avoid using a VPN service to register, as they are often used by spammers and scammers, and as such will be blocked when discovered when auditing new registrations.
Sorry about all these hoops to jump through, but I am quite serious about blocking spammers and scammers at the gate on this site and am doing the very best that I can to that effect. Trust me, I would rather be doing more interesting things with my time, and wouldn't be making this effort if I didn't think it was worthwhile.
|
Shipping Forum for all issues concerning shipping, shipping companies, and anything directly related to moving animals and products via commercial carriers. |
07-07-2005, 01:51 PM
|
#21
|
|
I am in her shoes today except I am the shipper. They were to be held at her(my customer) local office for her to pick them up this morning and when she got there they were not there and all they told her was they are in TN and would not be there till tomorrow. She called me and I got right on the phone with fedex. Of course I got some rude jerk telling me I am crazy that they do not allow this type of shipment and yelling at me that he is turning me in for doing so to some other department. I told him if he continues any ferther with this he is going to look really dumb in the end. I finally got this really nice lady with the special trace department to try and take care of things, my customer and I agreed to have them sent back to me just in case anything happened to the young dragons during the long delayed transit that I would know what to do for them instead of her having to deal with them if anything were to happen. Fedex tried to get them located at there next drop to be put on a domestic flight back to me but they would not accept the package, they do believe they are on there way to WY and untill there is another scan we are in the dark waiting.
I also called and left a message with James Brown in legal stating I had an emergency and need these to be located emediatly, it was just shorlty after that that I received a call form the lady in trace.
Make a fuss, make your point loud and clear. You may have to hang up and call back a few times and it is frustrating but you will get ahold of the right person. I always bypass customer service and ask to speek directly to a manager and it always works.
I hope they get there ok, still woried on both ends of course till I know they are safe.
They state that they can not put on your file that you are a shipper certified to ship live reptiles so that we do not have to constantly explain to the people that we actually do have the right to do this with their company, the lady at trace stated that this can be done and she was updating my file. I told her I was sick and tired of being told I can not ship and that they would not come and pick up my packages and she strongly agreed that was not right and she changed my info, so just to let everyone know this can be updated to show we have proper contracts so customer service knows who we are with every future call.
I simpathize with everyone this happens to and wish that it did not! I am glad all worked out for you I just wish the same to happen for us! Thanks Shanell.
|
|
|
07-07-2005, 11:04 PM
|
#22
|
|
Best of luck
Best of luck. Keeping my fingers crossed for you and the dragons.
|
|
|
07-07-2005, 11:08 PM
|
#23
|
|
Thanks they finally forund them after being lost in TN for over 12 hours. My box is now so red flaged I think they are now traviling first class LOL. I just hope all is well tomorrw morning when they call me that they arrived at the hub office. I am having a supervisor open the box to check on them before I have my customer drive back down to get them, to make sure they are all ok! Thanks Shanell.
|
|
|
07-08-2005, 03:02 PM
|
#24
|
|
Thye arrived there this morning and they were just fine, just super hungry!! Shanell.
|
|
|
07-08-2005, 03:11 PM
|
#25
|
|
Quote:
Originally Posted by The Reptile House
Thye arrived there this morning and they were just fine, just super hungry!! Shanell.
|
A wonderful outcome! Good job.
|
|
|
07-08-2005, 03:32 PM
|
#26
|
|
Quote:
Originally Posted by The Reptile House
Thanks they finally forund them after being lost in TN for over 12 hours. My box is now so red flaged I think they are now traviling first class LOL. I just hope all is well tomorrw morning when they call me that they arrived at the hub office. I am having a supervisor open the box to check on them before I have my customer drive back down to get them, to make sure they are all ok! Thanks Shanell.
|
Thank goodness it all worked out well in the end.
|
|
|
Join
now to reply to this thread or open new ones
for your questions & comments! FaunaClassifieds.com
is the largest online community about Reptile
& Amphibians, Snakes, Lizards and number one
classifieds service with thousands of ads to look
for. Registration is open to everyone and FREE.
Click Here to Register!
|
Posting Rules
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is Off
|
|
|
All times are GMT -4. The time now is 09:12 AM.
|
|