Just chiming in here, to touch on a couple points made;
My 2 cents worth, if you will...
Over time, I've learned to be more accepting of the web based emails. I see it as more of a convenience for most people rather than tool for ripoffs - haven't had any trouble yet...
spam_ spam_ Also, on taking checks - generally, I'd rather not, just too much of a PIA for me. Granted if it's from someone known in the trade and in good standing - that's fine, but my mainstay is high maitenance animals, - if I have to wait a few weeks to ship, the customer offering Paypal is my preference.
spam_ spam_ On references, just an offering, isn't just about everyone on ebay yet? Noones asked me for any yet, but I have great references on ebay, one would think those would count for something.
Finally - in my opinion, good
Communication is the bottom line.
If people would spell everything out before anything is exchanged (properly and with decent grammar, one would hope
ALL the details, current pics - and double check ship dates - there wouldn't be half as many problems out there as there are now, IMHO
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Liz