Fedex adding extra fees to my boxes

Aside from this problem I must say FedEx has been awesome.

They have been putting an $8 additional handing charge on boxes when i strap them together. I dont see what the difference is weather i send
1- 10"x10"x20" or 2-10"x10"x10" strapped securely together.

Problem is its only when it goes through their dallas hub. When my boxes go to their other Hubs Memphis and the other one have no problems.

After looking around on the website i found the following. RULE 8
8) is bound with metal, plastic or cloth banding (including packages where the outer surface area is loosely wrapped or creased, or where the contents protrude outside the surface area)

I have my rep looking into this. Has anyone else been hit with these extra charges.

Originally Posted by charlie476

I dont see what the difference is weather i send
1- 10"x10"x20" or 2-10"x10"x20" strapped securely together.

The difference, in the stated example, is that 2 - 10x10x20 boxes strapped together is twice as big as 1 - 10x10x20 box....but I'm guessing that you know that, and just made a mistake, lol.

I don't think I have strapped boxes together, except with Delta, so I haven't experienced those extra charges with FedEx. I'd be interested in hearing your rep's explanation, though.

Thanks I corrected it