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We shipped off a bearded dragon Wednesday with Airborne, we did not put her into the box until we were at the counter and the employees including the manager saw her.
I called and talked to them the next day also, he had talked to his home office, explained the packing that he saw, the heat packs and basic comfort that the lizard travels with. He said they told him it was his discretion with harmless reptiles, they are trying to avoid abuse of animals and threats to employees. He stated he will continue to accept our shipments, we also mark them plainly live harmless reptile, P. vitticeps.
I really do not want to change from Airbone, we had problems with other carriers and beat up packages and I know this office makes sure our shipments go out last in the top of the shipping bins...... I think with how many perfer other companies or offices, it has a lot to do with the knowledge the people at the drop off office have of the shipper.
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