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Fedex problem

KKtheRipper

KKtheRipper

Cryptic Pythons
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Long Island, New York
So basically I did all the steps to become Fedex certified to ship out reptiles. Long story short, my representative gave me an account number to send a free test package and an address to the fedex kinkos that ship out reptiles. When I got there, they said that they do not ship reptiles and I told them that my rep told me that they do. So, I called today to ask what happend and they said I need to go to a hub. I found my nearest hub to ship out reptiles and now there giving me shit saying that I can ship out non-venomous reptiles through them but only business to business, not business to client. I think thats complete bull crap because people from businesses send reptiles to clients all the time. What is going on? I live in Queens, Ny so could it be the area regulations? Someone please help me on this because I want to be able to ship reptiles, thank you.

p.s I also have another address thats in long island, ny. Would that make a difference? Thanks.
 
Yes you can only ship business to business, that is written in the contact you make with fedex to get approval to ship reptiles. You can have it held at a fedex location if your customer needs to pick up and can't get it shipped to their work.

(watch the profanity)
 
I understand. Sorry about the cursing. But how can people ship reptiles to other people without them being a business. I know it's possible because I know businesses that do it. Thanks.
 
KKtheRipper said:
I understand. Sorry about the cursing. But how can people ship reptiles to other people without them being a business. I know it's possible because I know businesses that do it. Thanks.
Click to expand...

Because a lot of hobbyist are a "business" as well. It will go without any problems. I have never had a package denied to a residence.

Example-

Mr. Smith purchased a snake. Send the package to Smith's Reptiles.

Yes, technically it is Business to Business with certification. I've only heard one person complain that they had trouble with this in years. That was because he made a big deal out of the clause in the certification. He was told he couldn't even ship to a residential zoned area.

Send to a hub or send to an address. It's not like you are going to know that every address is a legit business. People are just happy there is a legit way to ship and that "technicality" really hasn't been a issue. Unless you make it one.
 
Okay I see what you mean. So I can't get in trouble as long as I put a "fake" business name for the client? And I can have that fedex pick it up from my house with no problems right? Sorry I'm asking so many questions, It's just that I'm new to this and I don't know what to do. Thanks
 
KKtheRipper said:
Okay I see what you mean. So I can't get in trouble as long as I put a "fake" business name for the client? And I can have that fedex pick it up from my house with no problems right? Sorry I'm asking so many questions, It's just that I'm new to this and I don't know what to do. Thanks
Click to expand...

I send to peoples real name and address. If not given a business name, I don't put one. I was just giving you a example. Most hobbyist have some sort of business as well. I'm just telling you if you make a big deal about it or ask you're going to be told you can't ship to residences.
 
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Also, just FYI, Ship Your Reptiles has a waiver that allows for residential delivery if you ship through them. So, some people get around the rule that way.
 
Kristina,
I too just got done with 6mo of trying and became cerit with fed ex to find out Hold at locations is not avail for live perishable. only at world center. and in my contract is stated that only to a person work is ok because it is a business address.. HA HA Jace buydubiaroaches.com/ azmorphs.com
mis informed as i was told by the higher ups at fed ex. from my sale rep.
 
Shipping to a fake business does not address the contractual restriction.

The FedEx requirement is actually to ship only to Business ZONED address, which means even a residential based business does not qualify, the address actually has to be in a zoned business zone.

ShipYourReptiles has a specific allowance for Residential address shipments as well, both to and from. Along with Live Arrival Insurance, it is one of the added values that we bring to the process.

Whether you use the SYR service or your own certification, I encourage everyone to follow the rules specifically. Doing less than that, or pretending about "fake businesses" puts us all in jeopardy.

FedEx wants to serve a professional and responsible reptile industry, we should follow through on our side.
 
Yes,would help that sales rep would be up front with you and tell you what can and can not and not just try to get your business $$$ all they saw with us..Jace BuyDubiaRoaches.com
 
I have shipped reptiles via fedex a long time and I didnt realize they dont ship person to person until fairly recent when I was just reading through the boards. I normally ship through usps since their cheaper but sometimes fedex or ups is cheaper for whatever reason. They never even asked me what I was shipping but many times they have dropped me off animals to my private residence with the box clearly marked reptiles... so is it that their employees dont know the rules or just dont care?

on a better note i never had a problem using them. now ups is another story.
 
tenchu said:
I have shipped reptiles via fedex a long time and I didnt realize they dont ship person to person until fairly recent when I was just reading through the boards. I normally ship through usps since their cheaper but sometimes fedex or ups is cheaper for whatever reason. They never even asked me what I was shipping but many times they have dropped me off animals to my private residence with the box clearly marked reptiles... so is it that their employees dont know the rules or just dont care?

on a better note i never had a problem using them. now ups is another story.
Click to expand...

For those of us shipping snakes, USPS is not an option as it is not permitted. I wouldn't use USPS anyway, as they do not guarantee that a package sent overnight will acutally arrive overnight. I've had (non live) packages sent priority (should be like 3 days according to USPS) take 5 weeks. If there is a delay, USPS will do nothing, where at least Fedex will tell you where it is and move it to somewhere climate controlled.
 
I have never had a issue with shipping usps over night they always gaurentee my package to be over night before 3pm which is not something i like thats when the extreme temps can take effect and they dont offer hold at the post office. I just received some day geckos from someone they shipped them from their home to my home with the box marked harmless live geckos and they left it in front of my door with out ever knocking or ringing the bell... this is always a issue because people here steal the packages.
 
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