andrew_snake_sale
New member
hi please help me....
on 3/27/13 we bought a male full grown boa from a reptile shop in NH
he was in a rack/big bin on newspaper, with no water and 2 pest strips (enough to treat 2,500 sq feet), for 600$ ($400 cash and they too our ETB in trade ($200)
they told us he was on live large rats
, he was in shed and past the bluish eyes,with visable shedding/peeling and they told us when we get home soak him in warm water, they said we could even leave him in the water over night
when we got him home we put him in a 40 breeder for quarenteen and soaked him in about an inch in a half of water for about an hour ( we repeated this for the next 2 days.)
we put him on newspaper, with a waterbowl. (for quarenteen)
he was very hissy, and in shed. he seamed to be uncomfortable and refused to eat. we tried live rats, stunned rats and f/t rats.
we soaked him again but this time we put a hand towel down under him and on top of him (not covering his head) in warm water. he kept trying to submerge his head?
we did help him shed when we soaed him in the water with the wet hand towels because he was having issues shedding. and after5 we put him back in the tank on newspaper. later we noticed he had blac mars on parts of his underside. (thining it was friom the print on the newspaper)
we did let the reptile shop know 2ce that he was having these issues and what we were doing for them. they told us that he may just be stressed and to give him time.. he refused another meal
on friday 4/5/13 we went to NY to visit a friend and when we returned on sunday 4/7/13 HE WAS DEAD!!!!!!
we were devistated, he looked horrible and had brownish patches on him? we did not know what to do so we froze him.
today 4/8/13 i called a vet in NH and planned on going to get an in house narcropsy done. i contacted the reptile shop and told them that he died and that we were going to bring him in to the vet to get the narcropsy done. they said they would get back to me and a few min later they told me NOT to drop him off to the vet and told me to bring him there (to the shop)
not feeling really comfortable with this , i did agree and drove there with the snake.
on the way there i called 3 people/friends that are into reptiles and all said that nothing that we did could have killed him, and their hunch was that he was sick when we got him not even 2 weeks ago..
when i got to the shop they took the snakke upstairs and said that we killed the snakke by "pre shedding him"????
i said i would still bring him to get the narcropsy done and he said that i could if i wanted to but it would be a waste of my money because he died because of the shed!!!!
they said that they would get back to us in a few days so they could see what they could come up with.
honestly i dont really want another snake from them at this point.
this is the 2nd time that we had an issue with a reptile there, the last was when we bought a $350 red and white tegu and also bought everything that they reccomended to feed him (including calcium!!!, from day one was not eating much and i went back every week or so to the reptile shop and talked with them, then bought what they suggested, all with no results.... tegus should eat!!!! so i had a vet visit with another pet and decided to bring him in also. turned out he had pinworms and flagalids.
i immediately went inm to the store with him and told them about the vets findings and they said he looks ok and that is normal for reptiles to have parasites, and they do not reinburse for vet bills.upset i called the shop the next day and an employee told me to bring him in that they would either give me a store credit or give us another animal.
the next day i drove up there and handed him to the employee that i spoke to the night before. he said oh he is in rough shape (they said it could be a calcium deficiency) and they could not take him back. they said we probably did not have the tank hot enough. and i felt like they were blaming this on us!!!! i told them that if they think that than they should take him in and at least get him better!!! i left upset.
that night i got a phone call from the employee saying that he was doing sooooo much better. i asked if he had eaten and how they got him to eat, they said that they havent fed him they just stablized him....
we spoke about some sort of return and they offered a partial credit, at this point we just took the partial credit......
please give us your feedback as to why the sunglow boa died after only having it for under 2 weeks....
and what do you thin is a fair thing for them to do...
i want a full refund but because we had traded our ETB and gave them $400 cash we would like our ETB back and the $400 cash too
what are your thoughts
the shop is only offering us a suriname something that we are not interested in.
and keep trying to place the blame of the sunglows death!!!!
im very upset and need some helpful advise on how to solve this problem
on 3/27/13 we bought a male full grown boa from a reptile shop in NH
he was in a rack/big bin on newspaper, with no water and 2 pest strips (enough to treat 2,500 sq feet), for 600$ ($400 cash and they too our ETB in trade ($200)
they told us he was on live large rats
when we got him home we put him in a 40 breeder for quarenteen and soaked him in about an inch in a half of water for about an hour ( we repeated this for the next 2 days.)
we put him on newspaper, with a waterbowl. (for quarenteen)
he was very hissy, and in shed. he seamed to be uncomfortable and refused to eat. we tried live rats, stunned rats and f/t rats.
we soaked him again but this time we put a hand towel down under him and on top of him (not covering his head) in warm water. he kept trying to submerge his head?
we did help him shed when we soaed him in the water with the wet hand towels because he was having issues shedding. and after5 we put him back in the tank on newspaper. later we noticed he had blac mars on parts of his underside. (thining it was friom the print on the newspaper)
we did let the reptile shop know 2ce that he was having these issues and what we were doing for them. they told us that he may just be stressed and to give him time.. he refused another meal
on friday 4/5/13 we went to NY to visit a friend and when we returned on sunday 4/7/13 HE WAS DEAD!!!!!!
we were devistated, he looked horrible and had brownish patches on him? we did not know what to do so we froze him.
today 4/8/13 i called a vet in NH and planned on going to get an in house narcropsy done. i contacted the reptile shop and told them that he died and that we were going to bring him in to the vet to get the narcropsy done. they said they would get back to me and a few min later they told me NOT to drop him off to the vet and told me to bring him there (to the shop)
not feeling really comfortable with this , i did agree and drove there with the snake.
on the way there i called 3 people/friends that are into reptiles and all said that nothing that we did could have killed him, and their hunch was that he was sick when we got him not even 2 weeks ago..
when i got to the shop they took the snakke upstairs and said that we killed the snakke by "pre shedding him"????
i said i would still bring him to get the narcropsy done and he said that i could if i wanted to but it would be a waste of my money because he died because of the shed!!!!
they said that they would get back to us in a few days so they could see what they could come up with.
honestly i dont really want another snake from them at this point.
this is the 2nd time that we had an issue with a reptile there, the last was when we bought a $350 red and white tegu and also bought everything that they reccomended to feed him (including calcium!!!, from day one was not eating much and i went back every week or so to the reptile shop and talked with them, then bought what they suggested, all with no results.... tegus should eat!!!! so i had a vet visit with another pet and decided to bring him in also. turned out he had pinworms and flagalids.
i immediately went inm to the store with him and told them about the vets findings and they said he looks ok and that is normal for reptiles to have parasites, and they do not reinburse for vet bills.upset i called the shop the next day and an employee told me to bring him in that they would either give me a store credit or give us another animal.
the next day i drove up there and handed him to the employee that i spoke to the night before. he said oh he is in rough shape (they said it could be a calcium deficiency) and they could not take him back. they said we probably did not have the tank hot enough. and i felt like they were blaming this on us!!!! i told them that if they think that than they should take him in and at least get him better!!! i left upset.
that night i got a phone call from the employee saying that he was doing sooooo much better. i asked if he had eaten and how they got him to eat, they said that they havent fed him they just stablized him....
we spoke about some sort of return and they offered a partial credit, at this point we just took the partial credit......
please give us your feedback as to why the sunglow boa died after only having it for under 2 weeks....
and what do you thin is a fair thing for them to do...
i want a full refund but because we had traded our ETB and gave them $400 cash we would like our ETB back and the $400 cash too
what are your thoughts
the shop is only offering us a suriname something that we are not interested in.
and keep trying to place the blame of the sunglows death!!!!
im very upset and need some helpful advise on how to solve this problem