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Inquiry- James Stelpflug SW Reptiles
- Thread starter E2MacPets
- Start date
Hawkeyeherps
New member
There have been some very recent inquiries about Jim and only good remarks. Jim is a stand up guy with great snakes. Don't worry about spending your money with Jim.
Traci1
New member
Hello there,
I just purchased some corn snakes from Jim and they are stunning. Everything went smooth as silk and I would definitely buy from him again.
Traci Engle
I just purchased some corn snakes from Jim and they are stunning. Everything went smooth as silk and I would definitely buy from him again.
Traci Engle
Darin Chappell
Senior Hillbilly Member
- Joined
- Feb 22, 2002
- Messages
- 1,838
- Reaction score
- 1
- Points
- 0
- Age
- 60
- Location
- Rogersville, MO (Ozark Mts.)
In my book, the defining characteristic of a good guy is not that he has a flawless record, but what he does to correct something when it DOES go wrong. With that in mind, let me fully recommend Jim as a good guy!
I bought a female bloodred corn from him two years ago at the K.C. show, and I was very specific about the animal being a proven f/t feeder (knowing how tough some bloodreds are about wanting anoles only). I was told that all of the babies for sale were, so I bought the one I liked the best.
However, when I got home, I tried for several weeks to get that baby to eat, but it would not. I tried most of the well-known tricks, but nothing happened. The snake finally got so badly emaciated, I froze it to put it out of its suffering. I emailed Jim, and asked for a refund. He gave me all of my money back, no questions asked.
Now, looking back on it, I probably could have gotten that hatchling to eat, if I had known then what I know now about scenting pinks, but that's not the point. Jim knew I was probably messing things up as a non-feeder newbie, but he sold me a snake as a proven f/t feeder, and it wasn't (probably just got mixed into the wrong baby container while packing for the show). He didn't argue with me, he didn't say "prove it!" He didn't even ask for the snake to be mailed back or pics to be posted. He just knew that the $50 was not worth having a sore customer. It was $50 well spent!
I'm going to the K.C. show next month and looking for some more breeding stock. You better believe I'll stopping at Jim's table for a long, LONG look!
I bought a female bloodred corn from him two years ago at the K.C. show, and I was very specific about the animal being a proven f/t feeder (knowing how tough some bloodreds are about wanting anoles only). I was told that all of the babies for sale were, so I bought the one I liked the best.
However, when I got home, I tried for several weeks to get that baby to eat, but it would not. I tried most of the well-known tricks, but nothing happened. The snake finally got so badly emaciated, I froze it to put it out of its suffering. I emailed Jim, and asked for a refund. He gave me all of my money back, no questions asked.
Now, looking back on it, I probably could have gotten that hatchling to eat, if I had known then what I know now about scenting pinks, but that's not the point. Jim knew I was probably messing things up as a non-feeder newbie, but he sold me a snake as a proven f/t feeder, and it wasn't (probably just got mixed into the wrong baby container while packing for the show). He didn't argue with me, he didn't say "prove it!" He didn't even ask for the snake to be mailed back or pics to be posted. He just knew that the $50 was not worth having a sore customer. It was $50 well spent!
I'm going to the K.C. show next month and looking for some more breeding stock. You better believe I'll stopping at Jim's table for a long, LONG look!
Jim@SW
New member
Thank you everyone! I have a job where 80% of the time I teach customer assistance. There are times when I know the customer is wrong. He knows it, and I know it. That they are wrong but, that is when you need to try to make it right. I like to treat people the way I like to be treated. As for the snake that Darin got. Well, when you have 1000`s of babies a year you may have on slip by. I think that Rich,Don, or Kathy would agree it happens. I felt it was my fault.
Darin also handled the matter in a very professional way also. that helps. I had a "BIG NAME BALL PYTHON BREEDER" call me drunk at 3 am recently. Said he was coming to my house to kick my ass. Claimed I sold 4 het ball pythons that I got from him, when I only purchased two. Well in the state of being drunk he was to impaired to realize it was the same guy. A work e-mail and a home e-mail address. At 8am I get a e-mail saying he was sorry. He had no problems calling before when he was selling me animals. Well after purchasing 3 albino and two hets. I thought a christmas card was in order. Not a death threat. That is how NOT to handle a problem.
There are many breeders with as good of animals as I have. I do not have the name Serpenco,South Mountain, or Love. With good animals and being honest I hope to add my name to that list. With are rather large venture into pythons I have been scamed myself. PLEASE be careful. If it is to good to be true. JUST maybe it is. Tim West if you read this hope take it to heart.
Anyone having problems with him e-mail me on the side.
My wife Nancy and myself would like to thank all of you people !!
Thank You Jim stelpflug
SWREPTILE.COM
[email protected]
Darin also handled the matter in a very professional way also. that helps. I had a "BIG NAME BALL PYTHON BREEDER" call me drunk at 3 am recently. Said he was coming to my house to kick my ass. Claimed I sold 4 het ball pythons that I got from him, when I only purchased two. Well in the state of being drunk he was to impaired to realize it was the same guy. A work e-mail and a home e-mail address. At 8am I get a e-mail saying he was sorry. He had no problems calling before when he was selling me animals. Well after purchasing 3 albino and two hets. I thought a christmas card was in order. Not a death threat. That is how NOT to handle a problem.
There are many breeders with as good of animals as I have. I do not have the name Serpenco,South Mountain, or Love. With good animals and being honest I hope to add my name to that list. With are rather large venture into pythons I have been scamed myself. PLEASE be careful. If it is to good to be true. JUST maybe it is. Tim West if you read this hope take it to heart.
Anyone having problems with him e-mail me on the side.
My wife Nancy and myself would like to thank all of you people !!
Thank You Jim stelpflug
SWREPTILE.COM
[email protected]
Darin,
I would like to make a comment here in reference to the problem you related.
What not many people realize is that a snake, particularly a baby snake, can decide to stop eating at any time. It is really not at all uncommon for a baby corn snake that was feeding well one day, to decide it doesn't like the new surroundings, and the way it exhibits this attitude is generally by refusing to feed. It has nothing at all to do with the health of the animal. It is a snake psychology problem, that YOU often need to try to diagnose.
I have had snakes feeding well up till the time I decided to put a hide box in their cages. Then they stopped feeding immediately. Took out the hide boxes and then started feeding again.
I have taken excellently feeding snakes to shows, only to have them refuse to feed once I got them back home again when they didn't sell. Nothing at all had changed except they were transported to the show and back again.
It's just the way live animals are. They have little minds of their own, and they will think and do whatever the heck they want to. It's not like having a toaster oven that is just broke if it doesn't work the way it is supposed to. It's a lot like having a toaster oven with a brain that suddenly decides it will not toast white bread but will work if you use whole wheat bread. But only if it is facing a window.
This sort of thing is completely unpredictable by the seller and something we all have to take in stride. Whenever my wife and I get home from a show and the phone rings, we both look at each other and yell "My snake won't eat!", in a joking manner, as we have come to expect that sort of thing over the years.
I would like to make a comment here in reference to the problem you related.
What not many people realize is that a snake, particularly a baby snake, can decide to stop eating at any time. It is really not at all uncommon for a baby corn snake that was feeding well one day, to decide it doesn't like the new surroundings, and the way it exhibits this attitude is generally by refusing to feed. It has nothing at all to do with the health of the animal. It is a snake psychology problem, that YOU often need to try to diagnose.
I have had snakes feeding well up till the time I decided to put a hide box in their cages. Then they stopped feeding immediately. Took out the hide boxes and then started feeding again.
I have taken excellently feeding snakes to shows, only to have them refuse to feed once I got them back home again when they didn't sell. Nothing at all had changed except they were transported to the show and back again.
It's just the way live animals are. They have little minds of their own, and they will think and do whatever the heck they want to. It's not like having a toaster oven that is just broke if it doesn't work the way it is supposed to. It's a lot like having a toaster oven with a brain that suddenly decides it will not toast white bread but will work if you use whole wheat bread. But only if it is facing a window.
This sort of thing is completely unpredictable by the seller and something we all have to take in stride. Whenever my wife and I get home from a show and the phone rings, we both look at each other and yell "My snake won't eat!", in a joking manner, as we have come to expect that sort of thing over the years.
Jared@SS
New member
Jim @ SW WI Reptiles
I purchased my first corn snake from Jim about 8 years ago. Since then my brother and I and my friend Keoni have purchased around 40 animals from him. We have traded animals with him on several occasions and he is always more than fair. I have seen his facilty and it was very clean and well kept. I HIGHLY reccomend him for colubrids and now he is moving into boas and pythons. I look forward to future deals with him and always look forward to speaking with him at reptile shows, as I did today at the Des Moines Reptile Show.
Jaremy Douglas
I purchased my first corn snake from Jim about 8 years ago. Since then my brother and I and my friend Keoni have purchased around 40 animals from him. We have traded animals with him on several occasions and he is always more than fair. I have seen his facilty and it was very clean and well kept. I HIGHLY reccomend him for colubrids and now he is moving into boas and pythons. I look forward to future deals with him and always look forward to speaking with him at reptile shows, as I did today at the Des Moines Reptile Show.
Jaremy Douglas
Jim & nancy......... good people
I just did my 1st purchase with Jim & Nancy. I bought a 1.0 7ft Colombian boa. He arrived as promised, healthy, very docile & beautiful !
Jim answered all my e mail & questions. I'm very happy with my 1st experience with em & wouldn't hesitate to buy from Jim & nancy again. I recommend em
Dave Derrick 2 East TN Reptiles
I just did my 1st purchase with Jim & Nancy. I bought a 1.0 7ft Colombian boa. He arrived as promised, healthy, very docile & beautiful !
Jim answered all my e mail & questions. I'm very happy with my 1st experience with em & wouldn't hesitate to buy from Jim & nancy again. I recommend em
Dave Derrick 2 East TN Reptiles
CMGREPTILES
New member
JIM----- YOU ROCK
I JUST WANTED TO SAY JIM ROCKS. I JUST BOUGHT A BREEDABLE 100% HET ALBINO BALL FROM HIM AND HE WASNT KIDDING NO LONGER THAN 2 DAYS AFTER GETTING HERE HE STARTED BREEDING ONE OF MY HET GIRLS. IM LOVING IT THANKS AGAIN JIM AND HOPE TO DO BUISNESS AGAIN IN THE NEAR FUTURE
CHRIS GUIDA
CMG REPTILES
I JUST WANTED TO SAY JIM ROCKS. I JUST BOUGHT A BREEDABLE 100% HET ALBINO BALL FROM HIM AND HE WASNT KIDDING NO LONGER THAN 2 DAYS AFTER GETTING HERE HE STARTED BREEDING ONE OF MY HET GIRLS. IM LOVING IT THANKS AGAIN JIM AND HOPE TO DO BUISNESS AGAIN IN THE NEAR FUTURE
CHRIS GUIDA
CMG REPTILES
LKirkland
Cornerstone Reptiles
I recently purchased a 04 male Pastel Ball Python and several 04 normal females from Jim Stelpflug @ SWREPTILE. This was my first time to do business with Jim and I found him to be honest, friendly and very professional. He patiently answered all of my questions and made a special effort to ship on the requested date. My snakes arrived on time, well packaged and healthy. They all fed eagerly two days after their arrival. I am extremely pleased with the quality of Jim's animals and his service. If you are looking for an excellent snake buying experience, I highly recommend SWREPTILE.
Louis Kirkland
Louis Kirkland