Unknown27
New member
Hi guys, I'm new here but have lurked on these forums for years. I'll try to provide a complete timeline below.
I finally registered to purchase a few baby southern alligator lizards offered by Julio/Julia Rodriguez from St. Louis, MO here:
http://www.faunaclassifieds.com/forums/showthread.php?t=461641
Initial response below:
(05-11-2014)
The seller sent me some pics of the babies and then I sent over the paypal payment.
(05-12-2014)
The seller e-mailed me with a fedex tracking slip.
(05-13-2014)
I received the parcel but the box was all banged up. I was afraid to receive some babies that were DOA. So I had my wife film the entire box opening procedure.
https://www.youtube.com/watch?v=63ca4g_EJGI&feature=youtu.be
To my surprise, it seems like the alligator lizards escaped while in transit from a possible mishandled worker and bad packaging.
Nothing on the packing stated live animals except for "fragile" written on the box.
I then, e-mailed the seller here:
I've also posted this whole experience to the users on the Alligator Lizards Facebook group. You can view the whole correspondence here:
https://www.facebook.com/groups/alligatorlizards/
The owner of the group has temporarily opened the group up to review. A lot of other users on this group have expressed their apprehension on ordering from this user as well which can be viewed on the group.
(05-14-2014) - (06-08-2014)
I attempted to call the seller the next day but received no answer. However, we did have a text conversation. Conversation listed below:
(06-04-2014)
On the 4th of this month. The seller responded back to an e-mail I sent on the 11th of May, before the shipment of the lizards. Possibly a mistake on his/her end but seeing how he/she has to send me some missing babies due to the fedex incident, wouldn't he/she look at the e-mail name and wonder why I would ask this question again?
I of course, responded back confused.
Also, I heard no "oops, my mistake or sorry about that last e-mail" response to my reply.
(06-09-2014 today)
I e-mailed the seller again today since I did not receive a response to my text I sent on Sun.
At this point, I was already feeling a bit impatient not receiving replies on a timely manner and decided to state the urgency of this situation on informing the seller that I wanted some type of resolution before the 45 days are up to file a Paypal refund.
The seller, then responded and took this as some type of threat and accused me of scamming him/her.
At this point I submitted a Paypal refund. The seller declined and escalated the this case to a Paypal claim. At which point I'll be providing Paypal all the information compiled here to submit as evidence.
The sellers Paypal notes below claim that I am trying to scam her with the video.
Why would I knowingly try to scam a seller and go through all these great lengths for some Alligator Lizard babies and $150?
Why would I give this same seller all my personal info and shipping address if I'm trying to scam them?
I'm genuinely trying to get what I paid for an have been extremely patient about it. All I wanted was some kind of update and some pics of the eggs which I did not receive. You would think, that being a seller trying to fix this issue, you would go out of your way to make sure I was constantly updated to ensure I would receive what I paid for. That's just simple customer service!!
I hope you all avoid this seller and/or proceed with caution as I would not want anyone going through this same headache and experience that I'm going through.
I finally registered to purchase a few baby southern alligator lizards offered by Julio/Julia Rodriguez from St. Louis, MO here:
http://www.faunaclassifieds.com/forums/showthread.php?t=461641
Initial response below:
(05-11-2014)
The seller sent me some pics of the babies and then I sent over the paypal payment.
(05-12-2014)
The seller e-mailed me with a fedex tracking slip.
(05-13-2014)
I received the parcel but the box was all banged up. I was afraid to receive some babies that were DOA. So I had my wife film the entire box opening procedure.
https://www.youtube.com/watch?v=63ca4g_EJGI&feature=youtu.be
To my surprise, it seems like the alligator lizards escaped while in transit from a possible mishandled worker and bad packaging.
Nothing on the packing stated live animals except for "fragile" written on the box.
I then, e-mailed the seller here:
I've also posted this whole experience to the users on the Alligator Lizards Facebook group. You can view the whole correspondence here:
https://www.facebook.com/groups/alligatorlizards/
The owner of the group has temporarily opened the group up to review. A lot of other users on this group have expressed their apprehension on ordering from this user as well which can be viewed on the group.
(05-14-2014) - (06-08-2014)
I attempted to call the seller the next day but received no answer. However, we did have a text conversation. Conversation listed below:
(06-04-2014)
On the 4th of this month. The seller responded back to an e-mail I sent on the 11th of May, before the shipment of the lizards. Possibly a mistake on his/her end but seeing how he/she has to send me some missing babies due to the fedex incident, wouldn't he/she look at the e-mail name and wonder why I would ask this question again?
I of course, responded back confused.
Also, I heard no "oops, my mistake or sorry about that last e-mail" response to my reply.
(06-09-2014 today)
I e-mailed the seller again today since I did not receive a response to my text I sent on Sun.
At this point, I was already feeling a bit impatient not receiving replies on a timely manner and decided to state the urgency of this situation on informing the seller that I wanted some type of resolution before the 45 days are up to file a Paypal refund.
The seller, then responded and took this as some type of threat and accused me of scamming him/her.
At this point I submitted a Paypal refund. The seller declined and escalated the this case to a Paypal claim. At which point I'll be providing Paypal all the information compiled here to submit as evidence.
The sellers Paypal notes below claim that I am trying to scam her with the video.
Why would I knowingly try to scam a seller and go through all these great lengths for some Alligator Lizard babies and $150?
Why would I give this same seller all my personal info and shipping address if I'm trying to scam them?
I'm genuinely trying to get what I paid for an have been extremely patient about it. All I wanted was some kind of update and some pics of the eggs which I did not receive. You would think, that being a seller trying to fix this issue, you would go out of your way to make sure I was constantly updated to ensure I would receive what I paid for. That's just simple customer service!!
I hope you all avoid this seller and/or proceed with caution as I would not want anyone going through this same headache and experience that I'm going through.
