more email from northwest reptiles
Here is the latest email I received today , this is for anyones info , I will in another post set in some email from very very honest dealers that deserve good input that I have dealt with , I always felt if a dealer kept in contact with the buyer then this was a good dealer , I was wrong , northwest did keep in contact , if anyone wants to see all the email I sent and received during this transaction I wil post it , I don't know how the webmaster of this forum feels about this or if it uses up web space needed , I am new on this forum so I don't want to set out of line . Below starts with my reply and below this is what I replyed to .
If you read the entire post I put the email you sent me and it clearly states in there in your own words about the $20.00 you offered me , I have not lied or left out anything that happened , you said nothing about who packed the turtle in any email to me , you only said you had one left , what possible good is the $20.00 credit going to do me , I can't say I have much faith in the fact that I would get something that was in good shape , I still feel I am the one that lost out here and you made the money i would not have the conscience to send a turtle out like this one unless it was known to the buyer that it had problems and they knew what to expect , I filed the claim with paypal because the turtle was not as described , this is the truth , if you feel you are right then why don't you get on fauna and defend yourself , I have all the email sent from you and you never responded to any emails once I complained , so hench the complaint to paypal , no response , look at you email see what was said between us , I was not trying to set you up , I was only purchasing a turtle , I got one alive and never said otherwise , you did say it was in very good shape , do you really feel it was ? If so then I am the idiot here , no one else thinks the turtle is in good shape but you , where do you think I'm wrong here , what is the problem with how I feel , what if you ordered a turtle and in came to you like this , think about how you would feel , this is not a turtle that is going to be sold in a petshop for profit it is for my own personal pet that I set up a new tank for and spent the money for all the other equipment needed to give it a good home before I got it . I can't answer for what others said about you on the forum , I don't know any of them and I was'nt involved with their dealings with you , I know what I stated is true and can prove all of it , so don't refund the money it's beyond that , I can see that is a lost cause , if I fail to get it from you from other means then at least I did what I felt I needed to do , inform others of what happened to me dealing with you . I know nothing about you or your business practice except what I experienced and maybe others will go elsewhere for their herps , even if I got the money back I can't take away what was said on fauna and a few other forums , it's a bit late for that now , you had a chance to contact me the day I got the turtle and you did nothing , I waited and still nothing , I would have waited longer but then you put another add on kingsnake so I knew you were around and by the computer , thats what really got me heated up , you just don't get it at all , maybe this entire thing will not hurt your business at all , maybe there are very few people that get one turtle from you I don't know , you may sell to other dealers or petshops I can't say , but we will soon find out .
William Jahnkow
----- Original Message -----
From:
[email protected]
To:
[email protected]
Sent: Saturday, May 24, 2003 5:01 PM
Subject: Re: Message about: South american wood turtles,texas spiny softshell6 to 8 in...
I just read your statement and seen the picture on Fauna classified,intteresting,As I think I told you before I have not pack this turtle personnaly ,one of my packer did.I will ask him (he also take care of the turtles) what he thinks on Tuesday and show him the pictures on Fauna.
You forgot to mention my offer of a store credit for $20 in your post.I also receive the email from Paypal from your complaint,I send an email to them explaining them the situation and the standard terms of business which we worked under.I will also call them on Tuesday to make sure they understand that.I also contacted the owner of the Fauna classifieds board .It seems that some of the statements who have been made on his board are innacurate to outright lies some made by competitor,lawsuits may be filed if some of those statements are not retracted (check around I already done this once before).My offer for a $20 credit still stand ,it is valid for 60days as of today.Sorry if you 'd feel we made a mistake .
Best regards,
Olivier Allen Moi