Tom,,
First off, you need to post your full name, so it wont be deleted. Another, is no one is trying to claim that Pat doesnt have good animals. Just that he should of handled the situation better,
To start with he should of required a signature at the time of delivery, that not only assures that the snake is received, it helps him know that they received the snake as well and no one can claim falsly that they never received the package.. He became rude with Billy and his customer service skills were shown to be less then impressive, when Billy tried to rectify the situation with him.
And as far as the condition of the snake that Billy sent, Pat can't really claim that the snake arrived that way, because he said himself that the reason he didnt notice it,, is because he was giving it time to adjust, and its been two weeks..
I dont know where anyone actually posted that they felt he had a bad collection, Billy sent the bodies back to him like he asked, Pat agreed that after they arrived he would replace them, then he came up with,, after the other snake completed treatment he would ship replacements out. He just needs to go ahead and follow through on his end of the deal. send the snake and stop stalling. The other snake completing treatment is irrelvant to him replacing what he owes Billy..
Wen Hughes..