Mickey_TLK
New member
- Joined
- Apr 10, 2002
- Messages
- 659
- Reaction score
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- Age
- 50
- Location
- 6201 Maple St Omaha NE 68104
I just recieved a order today that made me angry.
Let me explain. I got a rather large order from Daniel and Wendy at Scales a month or soo back. It was the first of many cage orders I recieved from them. Well unfourtunately a few of the cages came in slightly flawed, but still overall quality cages.
I informed Daniel of the issues, and just asked then on the next run he address the problems. Much to my suprise they insisted they would replace the order.
Now anyone whos purchased bulk supplies/cages online knows that shipping is expensive, not to mention the cost of the material to make the cages.
Long story short, Im mad cause today I recieved the replacement cages, against my wishes.
Daniel and Wendy at Scales are TOP NOTCH PEOPLE, and sometimes too nice for their own good. I almost didnt want to post this, as I dont want anyone to try and take advantage of this quality. However I felt such a strong commitment to excellence had to be aknowladged.
Mickey Hinkle
The Lizard King Reptiles
Let me explain. I got a rather large order from Daniel and Wendy at Scales a month or soo back. It was the first of many cage orders I recieved from them. Well unfourtunately a few of the cages came in slightly flawed, but still overall quality cages.
I informed Daniel of the issues, and just asked then on the next run he address the problems. Much to my suprise they insisted they would replace the order.
Now anyone whos purchased bulk supplies/cages online knows that shipping is expensive, not to mention the cost of the material to make the cages.
Long story short, Im mad cause today I recieved the replacement cages, against my wishes.
Daniel and Wendy at Scales are TOP NOTCH PEOPLE, and sometimes too nice for their own good. I almost didnt want to post this, as I dont want anyone to try and take advantage of this quality. However I felt such a strong commitment to excellence had to be aknowladged.
Mickey Hinkle
The Lizard King Reptiles