| Author | Subject: LLLReptile...Bad Guys/ Unprofessional/ Dishonest |
| Frank Kalman | Posted At 06:41:16 04/27/2001
I tried to order Red Eyes and other frogs along with some supplies. Red Eyes were stated to be on sale. Each time I tried to order, the animals on sale were always gone, but they always had the more expensive larger animals available. So I asked if another shipment was due with Red Eyes...I was told they were and I would have them if I could wait a week. I paid up front for my total order just over Two Hundred Dollars via a credit card. They never confirmed my order as they stated they would; so I called and they were confused as to where my animals were. I was told again it appears they were given away or all gone...but they did have the more expensive larger size..or I could have two on sale ones that were sickly ( because they were the only ones left). I cancelled my order and asked for confirmation of such... and professional disposal of my credit card #. And I closed with "Wishing You the Best" The reply from Scott was ..."It's out of my hands" He couldn't check to make sure my order was cancelled and wasn't professional enough to make sure my credit card # was safe. It seems Scott is only civil if there is a sale or a strong chancel for a sale. They messed up my order, didn't communicate the error and when I pulled out stated "It's out of my hands" Their sales are just to BAIT people. Be very leery of these people. |
| JERRY TRESSER |
Re: LLLReptile...Bad Guys/ Unprofessional/ Dishonest
2946.html Posted At 09:36:51 04/27/2001 i had a similar experience with them trying to induce me to purchase a more expensive item. They did NOT even know their own inventory! I would not consider these people as reliable to deal with. |
| Scott |
Re: LLLReptile...
2947.html Posted At 11:21:12 04/27/2001 Frank, Let me make sure I am clear about everything you stated: First, we tried to sell you "larger" animals. By this, I assume you mean more expensive. What exactly did we try to sell you? We havent had bigger Red eyes in stock this year, and I know I didnt offer you anything "larger". Nobody here works on "commission". That just doesnt make sense. On top of this, when did you "pay upfront"? You provided your credit card, but we never billed you, ever. We dont do that until the order is processed, to avoid exactly what you are stating. When you decided not to wait for more Red Eyed tree frogs last week, you cancelled your order. When the person you spoke with on the phone told you she was "tearing up" your order as you spoke, because you asked her 3 times on the phone, that was not enough for you. So you decided to write sever emails again asking if your order was discarded. Since I wasnt the one who helped you, it wasnt in my control, as I stated. But, when you responded to that email, did I not offer you a discount on your red eyed tree frogs as a good will jesture anyhow? I can understand you not wanting to wait, but animals come in and out all the time, and we do sell out on occassion. Nobody cheated you, took your money, or was rude to you, in the least. This board is being used, in this case, to complain about animals we ran out of. Nobody tried to sell you anything else, and you know that. You never paid for a thing. This is really sad. I dont mind people complaining, but when it is over something so minor as this, it is really a waste of space on this board. So we ran out of the frogs (back in stock three days after frank cancelled his order, and in stock now).. Offering you a discount on the frogs when they came back in stock wasnt what you wanted, no problem, I understand that. But this? Seriously? Unprofessional? Dishonest? Maybe I missed something. |
| Tony Bedell |
Re: LLLReptile...Bad Guys/ Unprofessional/ Dishonest
2949.html Posted At 12:42:24 04/27/2001 I have done business with Scott at LLL before and I NEVER have had a problem with them. They alway's answer any question's that I have, and their order's are alway's shippped on time. I know everyone has a bad experience once and a while but at least Scott tried to make the situation right, I wish I had that opportunity with half of the "dealer's" who have scammed me. |
| Tim Hall |
Re: LLLReptile...Bad Guys/ Unprofessional/ Dishonest
2950.html Posted At 12:58:52 04/27/2001 I purchased a brooksi king from LLL about a month ago and scott was kind enough to personally email me a pic since it was not on the website. The snake came in on the day he told me it would, healthy, vibrant, and packed well. I would not hesitate to buy from them again. Just my two cents! Tim |
| Joel Holloman |
Re: LLLReptile...Bad Guys/ Unprofessional/ Dishonest
2952.html Posted At 17:13:57 04/27/2001 I ordered supplies a couple of weeks ago and the shipping box i orderd was damaged through shipping. I called and was imediately sent a new one no questions asked. I ordered a reptarium and some other things and when order wasn't recieved when it was due i called and Scottcalled me back with important info I needed to give UPS. Turns out UPS messed up but the problem was corrected with them and I picked up my merchandise.. I can honestly say I Scott is polite and very helpful even when I feel like I am being a pain( thanx Scott). Joel |
| BEN SIEGEL |
Re: LLLReptile...Bad Guys/ Unprofessional/ Dishonest
2953.html Posted At 17:19:07 04/27/2001 i have done business with lll before and found them to be very honest in there dealings in every respect--you cannot hold upselling items against them--evry business in the world does it, and if they do not, they are making a mistake---you ever go through the mcdonalds drive thru and they ask you if you would like your order super sized--thats upselling---the entire crew that works there is proffesional and courteous-i think people are starting to just put things up here when they get there feelings hurt, instead of really putting up when they get screwed--thats what this board is for--bad guys-good guys--lll are definately in the good guy group-Ben |
| Jeff Miller |
Re: LLLReptile...Bad Guys/ Unprofessional/ Dishonest
2956.html Posted At 23:45:21 04/27/2001 I regularly order cricket from LLL, and have always been amazed at the great deal (1000 crickets for $13 shipped). I recently moved to a different state, and ordered my first batch of crickets from the new place. The first box of crickets contained about 100 live insects, the rest dead. I called, and they replaced the order immediately without issue. I had to wait for the following week's shipment to arrive, and unfortunately, most of those crickets were dead too. I called once again, and I wasn't mad yet. But they once again assured me that it was their mistake, and again replaced the order. The next week, the crickets were shiped from a different local, and they were at least 90% alive. Still not perfect. But I know for a fact that the people there do everything they can to make good on money spent. I was always treated with pleasant proffessionalism, and will continue to do business with them I have grown to trust their service. |
| Jude Fitch |
Re: LLLReptile...Bad Guys/ Unprofessional/ Dishonest
2957.html Posted At 00:46:17 04/28/2001 ~I feel I need to throw my two cents worth into this one. I have a moderate sized business and have been doing business with LLL Reptile for awhile now. I have NEVER had any problems at all! In fact, they had a minor problem with one of MY credit cards but were extremely courteous, patient and helpful. It turned out to be an error on the Bank's side, but, nonetheless, my order was held for me and shipped in a timely fashion as soon as I let them know all was well. The quality of their products (live, as well) has been beyond reproach. ~Frank, I believe you need to step back and re-assess the whole situation. In my opinion, you owe Scott an apology....and it should be as public as your complaint was! jude |
| Frank Kalman |
Re: LLLReptile...Bad Guys/ Unprofessional/ Dishonest
2960.html Posted At 07:58:26 04/28/2001 Scott, If bold faced lies are B.S., you must be a stud Bull! If you responded half way civil as you are now trying to protect your reputation, I would not have taken the time to write this and inform you that I was doing so. Let me make things clear sir...No! I did not order larger animals as you very well know...trying to muddy the water is a defensive deceptive ploy though. And you most definitely did not offer me a discount or any good will jesture on animals. If so I would have most surely taken it! That's what I was trying to do BUY ANIMALS. You argument here doesn't make sense...anyone can see that. After stating you were out of the young animals a second time( even though they were to be held for me because I gave you my credit card #) you tried to sell me larger much more expensive ones as you very well know. Futhermoremore it is not a minor manner ..as least not to me the paying CUSTOMER...when I had informed you that I had a prior problem with abuse of my credit card, and would you please dispose of it professionally. I asked once...The response was from you, " It's out of my hands." As I read with astonishment the above response, I feel dishonest may have been an incorrect term..."Truthfully Challenged" may be more appropriate. Obviously you tried the same thing with another customer from the post below me ...a Jerry Tresser. Hmmm... I like to know what kind of discount /good will; you offered him and what I turned down?? Did I simultaneously bump my head when you supposingly offered a good will ? discount offer? I sure you do this regularly and many others heard of similiar offers...What a GREAT GUY! Introduce me to him sometime. Also, I still have copies of our exact email correspondence. I can transfer it here for all to see. Maybe they can find the discount /good will you are bragging about...Would you like me to post that Scott? It would show the uncaring ,dishonest, and unprofessional attitude I've described in my posts. I'm sure others have had no problem with your business. They're lucky....I most surely did. That's why I complaining...I have no other reason. You stand to loose money...that's why your here. If this post didn't exist people like you would take more advantage of fellow herpers on the internet. Prior to any of this when you were thinking of making a sale ..there was no problem. You assured me my order was going out as scheduled. I called and found my intended animals were sold to someone else. PROOF is in the pudding...Here is a Copy of your email telling me things are going out Monday as scheduled. I had e mailed you previously asking for some sort of confirmation...as there was none. It can be validated. Subject: Re: Regarding Placed Order Date: Fri, 20 Apr 2001 12:31:21 EDT From: L3Reptile@aol.com To: redifrog@earthlink.net Frank, Your order is on monday's board to ship. Did you call yesterday? If not, call today after 1pm and ask for Kate. It is definately scheduled to be shipped then. Cordially, Scott Wesley LLLReptile & Supply www.LLLReptile.com (760) 439-8492 So when you thought of me as a business deal- things were great. I assume you friends who wrote positively are ongoing business associates each backing up the other. As for people telling me you couldn't have done that HEH! They weren't there..it was between you and I. If this didn't happen to them, then they should be happy as would I...But we should never JUDGE what we did not experience....it all comes back to us...sometime. I appreciate this Web Page. It's great to be an American. If nothing else maybe you'll learn humility, and caring about people before the almighty BUCK. |
| Scott |
Re: LLLReptile...
2961.html Posted At 10:55:04 04/28/2001 Below is part of my response on 4/22.. My last email to frank last week. Did you just erase it Frank, or decide not to read it? Either way, it was sent to you. Subj: Re: Red Eyes Date: 4/22/01 To: redifrog@earthlink.net "I didnt realize that this was a problem that Kate hadnt previously helped you out on. Your order isnt anywhere here. If kate said she took care of it, it was shredded. That is how we deal with credit card numbers here, for obvious reasons. I dont believe anyone has been "unprofessional" with you, in the least. In fact, I know that Kate has been nothing but "professional" with you, as best she could with the oversight. Mistakes happen on occassion.. Wouldnt it be easier to work out maybe a disount on some red eyes when they are in stock again, for our mistake? That seems easier that getting upset over something so minor. If you are interested, I am happy to help out. I didnt mean to be short with you on the last email, but I was under the impression that everything was taken care of. If you have any further questions, or are interested in working out a discount, let me know. Thank you." Cordially, Scott Wesley LLLReptile & Supply www.LLLReptile.com (760) 439-8492 |
| Corey Sawyer |
Re: LLLReptile...Bad Guys/ Unprofessional/ Dishonest
2963.html Posted At 12:40:41 04/28/2001 I also had probelms. I made 3 orders. I got one very sick leoaprd gecko (died shortly), 1 incubator missing parts, and 1 incubator that was damaged (prior to shipping, because the box was fine). After getting the damaged incubator i just said forget it. Corey |
| Jude Fitch |
Re: LLLReptile...Bad Guys/ Unprofessional/ Dishonest
2964.html Posted At 13:35:33 04/28/2001 "They weren't there..it was between you and I. If this didn't happen to them, then they should be happy as would I...But we should never JUDGE what we did not experience....it all comes back to us.." If this was between you and Scott, as you keep saying, then perhaps, you should have kept it that way. By posting your "Opinion" on a public forum, you automatically put it up front for judgement....good or bad. Did you think this forum was only a "Pity-Party" for people to restrict themselves to commiserating on their horrible experiences? Sorry...everything... the good, bad AND ugly comes out here. I was taught to be very careful of my spoken words...(not to mention the written ones)...you know the saying. jude |
| Frank Kalman |
Re: LLLReptile...Bad Guys/ Unprofessional/ Dishonest
2967.html Posted At 17:09:32 04/28/2001 The last response posted by Scott was just written ...PURE fiction....never happened. I stand by what I had posted iniatially. I see another customer, a Corey Sawyer had worst problems. If he had read my posting, it may have saved him a great deal of heartache. Others just let it go and never order from poor businesses...but it hurts us all..as people will not trust the internet. It's already undergoing criticism because of stories like mine. ....not a pity party...I'm asking for nothing...just sharing my experience so that other fellow herpers like Jerry Tresser and Corey Sawyer and others can have a positive internet experience. I'm encouraging other customers to speak out, the silent majority. This forum exists for the customer..poor businesses hate it. I will not address other professional businesses who are linked both financially and personally with Scott as they are not free of prejudices. They are expected to back up one another. They are not a customer at risk! It's kind of like a bunch of lawyers protecting the pack. I have emailed them and they have asked me not to do so privitely. Also I have no qualms with them. In the future I will not lower myself defending something they never witnessed. Incidentally Scott did e mail me for the first time- TODAY- the last letter he has posted. In an email response; I have been warned by Jude Fitch. " You are burning bridges that you may need later on. Keep in mind, posting such a harsh reprimand reflects back on you, also. I would be very leery about any dealings with you for fear of not living up to your astronomical expectations." Astronomical Expectations..order, pay, receive....some comminication...It is sad to think the once common place simple caring traditional dealings with people has now become astronomical. Good servive is indeed becoming RARE. Most people going to a restaurant expect poor service and inferior food...WHY? I welcome public opinion....not someone tied financially to LLLreptile. |
| Jude Fitch |
Re: LLLReptile...Bad Guys/ Unprofessional/ Dishonest
2990.html Posted At 16:42:15 04/29/2001 ~OK, Frank, before we go one step further, let's get one thing straight..right up front! I am NOT connected, financially or otherwise, to Scott and his business. I just believe in the goodness of people and am willing to give them every chance to prove themselves. No one person really knows what goes on behind the scenes and how many people and problems a big business has to deal with unless you have been there. I scanned the forum last night and found many more GOOD comments about LLLReptile than bad. In fact, I only recall, maybe, 4 or 5 that would be considered unfavorable. The list of good comments far exceeds that by more than I can list...and this does not include repeat transactions. Have you done that? ~It's a shame you don't have the good sense to take some good advice from, not just a business person, but a mother of seven and grandmother of eight!. I tried to be kind, as I have always done with anyone who seems to be chewing off his own foot, but you insist on quoting me, out of context. Shame on you! Did you see me posting your private email on this list? Ahhh! Class shows! Now you know why I did not want any off list emails from you. I choose to drop this right here. There are enough people who can and will allow someone like me (and there are alot of us!)to relate common sense and seasoned advice with the hopes of sharing a learning experience. Good luck, young man, you will need it in your future. ~"And that's all I have to say about THAT!" jude |
| Mechelle Blackford |
Re: LLLReptile...Bad Guys/ Unprofessional/ Dishonest
2994.html Posted At 18:42:40 04/29/2001 LLLreptile BAD---FROM A GRANDMOTHER I unfortunately have been one of the silent majority. I've been ripped off by Lllreptile. I feel bad when i get ripped off, and keep to myself and i have for too long. About eight months ago i ordered some exotic frogs from Scott. They arrived sickly and in less than two days they all died. I stated to scott i believed they were sick when they arrived. They were lethergic and barely moved. I live in a warm state and have other frogs so i know a considerable amount about reptiles. I'm a senior citizen and with my physical condition was not up for a fight. scott was abrupt with me and intimidated me. he was very rude and quickly dismissed me. I felt terrible as i too am a grandmother and this $300 purchase was to be a gift for my grandchildren. Getting them started on herping. I chalked it up to a loss. Frank I'm glad that you have high expectations of vendors. I know i do when i purchase at retail stores and sell also. I believe we should all have high expectations of each other as people and stop the senseless putdowns that are showing up in this post and life in general! i never called scott back a second time, and never would do business with LLLreptile. i also would recommend reading these posts carefully.I would not do business with some of the wild characters who so strongly support a crooked business; especially when they are so emotionally tied. Some of them come across clearly unstable..I'm glad i saw someone else mention truths about poor service with the LLLreptile business. As i would not have done so. I also run a small business however it's not related to reptiles. Mechelle Blackford |
| craig |
Re: LLLReptile...Bad Guys/ Unprofessional/ Dishonest
2997.html Posted At 21:41:50 04/29/2001 Frank Kalman,I'll bet you have alot of problem's in life when thing's don't go your way.There are so many bad herp business's out there that it pi$$e$ me off to here one of the few good business's slandered.Your way out of line with this.Anyway,they are good guy's,professional and honest.You however should grow up! |
| Scott Axel |
Re: LLLReptile...Bad Guys/ Unprofessional/ Dishonest
3006.html Posted At 23:04:27 04/29/2001 I have done just a little business with LLL reptile.. and I was nothing but amazed at the quality of their service. I openly recommend LLL reptile to all that ask me. I am currently considering purchasing some arrow frogs.. and LLL was one of the first places that I have looked. Please do not let this angry poster stop you from conducting quality work and raising top quality reptiles. --=Scott=-- |
| Webmaster |
Re: LLLReptile...Bad Guys/ Unprofessional/ Dishonest
3007.html Posted At 23:23:15 04/29/2001 Craig, Fernando, & Scott Axel - Please note that your FULL NAME and a VALID email address is REQUIRED for posting messages that are negative or supportive to the subject of the thread. Please comply before your messages become subject to being deleted. Thanks. |
| Frank Kalman |
Re: LLLReptile...Bad Guys/ Unprofessional/ Dishonest
3013.html Posted At 06:28:29 04/30/2001 I am truly happy to those of you who REALLY exist and have had good business with LLLReptile... but without truly identifying yourself this entire senario makes your identity dubious and distrustful...I suspect the last three characters are ficticious. My email is posted...nothing to hide. I stated the facts as they are..if one person benefits from it, then my efforts are worth it. Also the letter from Scott posted with a discount and saying we can work things out ... that letter was posted the first I time on this board; which he claims to have sent me but it somehow never arrived. ...I responded to it in a private e mail to him and agreed to try and work things out...I asked" What did he have in mind." That was two days ago. No response. And for the record to those of you who refer to me as a young man...THANK YOU....My wife of many many years and my grown children, Thank You too. To those of you who referred to me as unknowledgeable and I need seasoned advice..and I'll need all the luck I can find...Well Thanks to some expert parenting & grandparenting; I have the advice I truly need and cherish. Reptiles are not my full time business so I don't make a sale just for a buck... I have all happy customers...every one of them..not even an itsy bitsy complaint..I wouldn't have it any other way. It's a part time business along with two businesses that I own, and a third that I manage. I'm also a tiny bit educated in Herpetology as I'm nearing my Doctorate degree in Zoology & Biology this fall. For fun I read 'The Biology, Husbandry and Health Care Of REPTILES by Lowell Ackerman,DVM...a three volume set. I have my own reptilian library that I have collected for over thirty years and perform my own reptile surgeries for the last four years. I have personally met and discussed with the largest breeders of reptiles in Florida, Colorado Michigan and California.( Some of you I probably bumped into and will continue to do so) I just left Archer, Florida ( Bill Brant) and I intend to fly out to England to meet, view and purchase carrot tail geckos from a Mr.Ray Hines. So I don't feel I haven't been a bit successful or difficult to get along with. I was also a certified school teacher ( science of course) for 23 years and earned several awards as educator/ innovator of the year. So please don't feel sorry for me or think I expect pity...unless of course.... I WIN THE LOTTERY. My point here is a philosophical one! I don't treat people like LLLReptile treated me...or the other customers unhappy in this post. It wasn't that I lost money...Scott's behavior was Unprofessional, it was Wrong, it was Uncaring, it was Dishonest (Bait & Switch) and it is Illegal. If you want to buy from him GO Ahead...Do you like jumping from Cliffs??? Some people do survive. Frank R. Kalman |
| Craig Sweeney |
Re: LLLReptile...Bad Guys/ Unprofessional/ Dishonest
3014.html Posted At 07:45:43 04/30/2001 After reading your impressive resume I might have been impressed if I didn't also receive this from you in my e-mail,it does take the believability out of your statement,here it is professor in geneolgy and street meeting and truck driving.And whether I know who my mother is or not is not pertinent,but what is is that I don't know your mother.Craig, I appreciate your well thought out comments..It's shows intellect and profound deep of thought. I'd like to meet you on a street some time to discuss the philosophical aspects of your well written and thought out opinion. It really pisses me off that people of such low mental prowess as you are allowed to procreate! It kinda ruins the human gene pool. Stick with reptiles Craig ..their your matched mental ability. I'll bet your a true looser in life...Watch out there's a truck coming! Feel free to write me personally anytime. Ric P.S. Do you know who your Mother is? Just curious ...I study human geneology. |
| Webmaster |
Re: LLLReptile...Bad Guys/ Unprofessional/ Dishonest
3015.html Posted At 08:23:43 04/30/2001 OK. That's enough. If you all want to discuss each other, then do it via email but NOT here. |
| Scott Axel |
Re: LLLReptile...Bad Guys/ Unprofessional/ Dishonest
3029.html Posted At 14:04:10 04/30/2001 I apologize.. I thought I entered my email address when I posted. I do exist. |
| Andrea Monroe |
Re: LLLReptile...Bad Guys/ Unprofessional/ Dishonest
3115.html Posted At 19:45:50 05/03/2001 Well, my two cents worth: In all, I've had very good dealings with LLLReptile. I've gotten great animals from them in the past and hope to do more business with them in the future. However, the high yellow male Leo that I was supposed to have gotten from them is NOT a HIGH YELLOW. I called and was told that if the leo I got wasn't a high yellow it wouldn't have any yellow at all on it. So I let it go, but trust me when I say, the only way this leo would be high yellow is if I painted him yellow and threw him up in the air. Also, I don't like that they say that they can't sex the baby leos when we all know you can. Yeah, you'll need a magnifying glass, but that's no big deal. So of all the lizards etc. I've brought from them, I've only gotten screwed once and that was with that one leo. But hey, I also got my bd's that are grown now and my beautiful, fully reproducing fattails which are my heart. So they, still have my thumbs up, I just won't order another high yellow from them. |
| Ernie Watts |
Re: LLLReptile...Bad Guys/ Unprofessional/ Dishonest
3154.html Posted At 04:13:00 05/05/2001 Why do these posts always turn into a Pi$$ing contest? I'm sorry about the reference, but it does. When you post it should be as the rules state, state the facts, your experiences with said person and your stated opinion. I'm sure he didn't mean your opinion of birth or human breeding. I don't know either one of the people here, but wouldn't buy from either one as there isn't any professionalism in either beginning posts. A negative post can be made with out any cruel or un-neccesary sarcasm or references. A response can also be made without the same. Take some time count to ten, whatever it takes. Disconnect yourself for a moment. Finally consider the impact of what you writ, not only about the person or business, but upon yourself and the herp community. we set the example by our actions. Sometimes I start to think this hobby is filled with liars, cheaters, thieves, con men, and just bad people. If I knew this site existed before I got into snakes, I would have never done it. Our own actions are the thing that will ruin this hobby, not the ones we are trying to warn against. Eventually this site will probably close either by the webmasters decision or by force of a court order. Sooner rather than later someone will go too far, say something without thinking and it's over as quickly as it started. In this day and age everyone is looking for a reason to enforce their will on others. Laws are being passed to accept our growth, both in size and violent tendancies. A few years ago a terrorist threat was someone that took a airplane or something and it's passengers hostage to enforce their will on others. Now it means someone that threatens death or bodily harm. Think before you post. Act responsibly. Re-act responsibly. Be excellent to one another(LOL). Nuff said. Ernie (Bert Died) |
| Dave, Eat TN Reptiles |
Re: LLLReptile...Bad Guys/ Unprofessional/ Dishonest
3186.html Posted At 05:07:36 05/07/2001 I ordered an Incubator and sent them a money order that was short bout 4 dollars. I e mailed them,they still sent it to me and told me "no big deal, thanks for your order" You can't bet that! I'm NOT saying don't send them the correct amount! I'm saying I got the price wrong and they still shipped my order with me owing them money AND this was the 1st time I had ever ordered from them and............ Iwould do business with them again. Hopefully next time I'll get the correct amount to them ! Dave |
| Brian Blalock |
Re: LLLReptile...Bad Guys/ Unprofessional/ Dishonest
3319.html Posted At 06:05:54 05/14/2001 I've purchased supplies and feeders from LLL and have called a few times for information on their products. I've had nothing but good customer service, and I'm considering larger purchases in the near future, budget permitting. I did recieve one flourescent strip light I wasn't satisfied with, but did NOT persue it with LLL. I figured it wasn't worth the bother, and the problem was likely to repeat itself. (The plastic housing appeared warped from shipping, though it was packed well. Light has to be propped up to stay on. No biggie.) But that just illustrates a problem similar to Corey's: When you buy stuff from dealers who buy in bulk, you'll get an occasional dog. So, you deal with it. For less expensive things, I don't sweat it. For more expensive things, I like to trust who I'm dealing with. Like going to Reno or Vegas, don't bet more than you can afford to lose. I usually start dealing with a mail order company with a few small purchases before I hand over large amounts of my hard-earned money. I feel comfortable dealing with LLL for some larger purchases. I put [at] in my e-mail addy on the form to avoid spam bots, so in case it doesn't come through, it's bblalock[at]pacbell.net. Just replace [at] with @ |
| Sandy Brosam |
Re: LLLReptile...Bad Guys/ Unprofessional/ Dishonest
3644.html Posted At 14:46:07 05/24/2001 I have ordered supplies and recently a baby snow dragon. I recieved my orders quickly, and the baby arrived healthy, active and alert. I have gotten several sick babies from other breeders in the past, and it was a worry ordering an expensive baby after seeing some of these posts, but I can only give them a "well done" status. They were curtious, and offered help if I needed it, which I didn't. There are many diseases reptiles can get that do not have outward signs until they are close to death, due to breeders bad husbandry and that cannot be blamed on the middle man...I will order from them again. |
| Ben Rodriguez |
(GOOD GUYS)
3670.html Posted At 19:32:27 05/24/2001 I bought a Hog Island boa about two years ago and she arrived in vey good shape. Today she is a great feeder and a beautiful animal. I have most recently ordered some supplies and everything arrived on time and in good condition. The only thing was that I was billed incorrectly, I e-mailed Scott and he took care of it the following day. If you have ever owned and operated a business you would understand that shi@!# happens sometimes, it's how you deal with the problem that separates you from the rest. I will continue to do business with LLL supply. |
| Nicole |
Re: LLLReptile...Bad Guys/ Unprofessional/ Dishonest
3831.html Posted At 18:31:43 05/28/2001 I have also had several dealings with LLL . . . My first was ordering an incubator which arrived when expected and intact. My second was ordering fire salamanders, just to have them call several days later to say they were out of stock. And to this I say . . . BIG DEAL . . . nobody was hurt in this transaction. What I recognized was that this is a large operation and being out of a certain animal can happen. To my knowledge, they are one of the only websites that at least attempts to update their inventory list daily. I later ordered tomato frogs and they arrived in the dead of winter, on the east coast, well packed and in good condition. I still prefer to pick my animals myself, but if I do mail order again, I would think of LLL Reptiles first. |