| Author | Subject: Diamond Reptile Breeders (GREAT GUY!) |
| Ryan | Posted At 10:57:48 04/30/2001
I purchased a c.h. '01 red spitter from Diamond Reptile Breeders on Sunday at the Hamburg swap. GREAT animal and I am VERY satisfied with the high-red coloring of this animal! Thanks a lot and notify me if you get in a neonate male :) RECOMMENDED! |
| Doug Holl |
Re: Diamond Reptile Breeders (GREAT GUY!)
3045.html Posted At 21:07:04 04/30/2001 Just a word of caution here folks- just so no one relies too heavily on this positive feedback that is being offered for Diamond Reptile Breeders. DRB still has not refunded the $80.00 he stated that he would give me for the dead white lipped he shipped me and the one that died a day later. Additionally, and to be expected, after I disputed the charge he wrote a letter to Discover Card in rebuttal that included many a fallacy. Deal with Diamond at your own risk. If something should go wrong with a shipment he will do whatever he can to blame you. Ryan got lucky and saw his animal in person, as a result he has had a positive experience. I, and others, have gotten the shaft from DRB. I am out $360.00 because my wife trusted him to get me an X-mas present from him. Read prior posts on this matter and beware of DRB's forked tongue. |
| Randy Ciuros |
Re: Diamond Reptile Breeders (GREAT GUY!)
3046.html Posted At 21:29:04 04/30/2001 I've been dealing with Mitch (DRB) for about 2 1/2 years, and have bought many different venomous specimens from him. Mitch has always been helpful and straight forward. All shipments were represented and packed properly, and arrived on time and healthy via Delta air cargo. I recently met Mitch in person for the first time at the 4/28/01 Hamburg Show. I have no complaints whatsoever. I'd buy from Mitch anytime. Randy Venom Street |
| Ryan Schramm |
Re: Diamond Reptile Breeders (GREAT GUY!)
3060.html Posted At 13:41:53 05/01/2001 Just posting my full name... |
| Mitch |
Re: Diamond Reptile Breeders (GREAT GUY!)
8180.html Posted At 18:47:19 08/24/2001 OK lets tell the other side now! We all know what really happened, Your wife did call and buy the snakes in hopes of getting them for X-mass. I told her that as long as the weather was good I would ship them. Well it was cold for a long time sorry to say, it did not let up for weeks. I told them as soon as the temps where right I would ship them out. They knew my terms of sale that there are no guarantees with door to door shipping. The carrier does not cover live animals. I told you that the safety of the snakes was more important than a deadline and you agreed. You would email me from time to time and ask if I knew when I would send them out. I would Email back “when temps go above 50 at night in Cincinnati OH”, that's where the main hub is for the shipper is located, I have been shipping animals for over 14 years and know how and when to ship! So in the mean time i cared for these beautiful d'alberts pythons they grew aprox 2" in the weeks I had them and I grew quit fond of them. I would have NEVER shipped them if conditions where not right. What would be the use? I had already had them for weeks. What’s one more. Anyway Finally we get a day where conditions are great. I had emailed Doug the Friday before stating that it looked good for a Monday shipping for Tuesday arrival I will call you to confirm then. Well Monday came and I shipped the packages out. That’s right I said packages. I sent 8 out that day most are people who had been waiting for a good shipping day. Doug is the only one who seemed to have a problem with the shipping being a DOA. Some of the other packages went to cooler climates and still made it safe. what’s even more interesting is there where red eye tree frogs in some of the shipments and they arrived alive so if shipping was bad way are they alive? Well I called Doug when the package went out left a massage and the tracking #. I will let you read the rest of the report, which I had to write up for the CC Company. To whom it may concern. The following is the terms of sale located at the web site www.diamondreptile.com. As well as my telling the customer verbally over the phone at the time of ordering that there was no live Arrival guarantee with door to door services. It was due to negligence that animals where damaged. Customer called me at 3:45 pm his time stating that the package had just been opened and said animals where damaged. I asked when they arrived he said he did not know it was not written on the package, it was just left on the porch. He had just gotten home and opened the package and one was DOA and one was not right. I asked if the heat packs where working he said no, the package was ice cold. At that time I told him I would call to check at what time they arrived. Airborne express confirmed that delivery was at 11:38am his time and signed for. You can call and confirm this At 1-800-247-2676 airbill # 5561574620. I called back and told him that the package was signed for at 11:38am. He then changed his story that He had Got the package at 2:30 but had an errand to run and had put the package in a room where he keeps he’s other animals. I asked him what the room temp was he said it was 84-88’f. I asked him If he had opened the box before leaving them in the room he said no. I then stated that If the Box was in the room for an hour there is no way it would be cold if anything it would over heat. Giving the package has heat packs in it The inside box temperature would have attained 100+ degrees. Causing the death of the snakes. They where packed for 30-65’f temp not 84-88.The heat packs are 40 hour heat producing. I then stated that it was odd for him to wait to open the box when he had been waiting a month for the animals. He did not say anything. Still the story does not make sense due to it was signed for. My guess as to what happened is who ever signed for the package asked him what they should do with it when it got there. He told them to put it in his snake room he would open it when he got home (4 hours later) The box then over heated…. If you have further questions please feel free to call. TERMS AND CONDITIONS: YOU MUST CALL TO ORDER! All orders are sent pre-paid cash, Credit Card, money order, OR cashiers check made payable to Diamond Reptile Breeders . All specimens are sent air-cargo, express mail or Airborne Express. Please note *LIMITED LIVE ARRIVAL GUARANTEE ON AIR-CARGO ( AIRPORT TO AIRPORT ) ONLY! There is NO GUARANTEE with door to door service. All shipments must be picked up within four (4) hours of arrival for guarantee. Please examine your specimens at time of arrival to make any claims with the carrier and also contact us if there are any discrepancies. Prices are subject to change. If there is something you are looking for but do not see it on the list please give us a call, chances are we can find it for you. We are also interested in C.B. or legally collected herps for purchase or trade. *Live arrival is not guaranteed to areas below 40 degrees F. Or above 90 degrees Also, no guarantee for live arrival of amphibians. Our stock changes weekly, so please call !!! State of Florida residents must have a current venomous license to purchase venomous reptiles. Note: All recipients of Appendix I Reptiles must have Federal CB Wildlife permit Florida residents please add applicable sales tax. Minimum order 35.00. 5.00 box charge on all orders under 1000.00 25.00 box charge on all venomous shipments. I would like to add that if he said he did not get them till 2:30 - 3:00 why where they signed for at 11:38am where are the missing hours. His story does not add up. I also mourned the loss of the snakes that I had been caring for They where beautiful animals that where caught in the middle. Doug also said that if I did not give his money back or more snakes he would ruin my name. As for some of the other statements I never sold a White liped to anyone named Brian in Virginia! I would like anyone who questions whether my business practices are faulty to ask on a kingsnake.com forum and see what people say Thank you Mitch. |