Sorry I hadn't got a response at the time. Then the offer. I will post the receipt. And the e-mails.
Budgetts Frog For Sale
$35.00 USD 1 $35.00 USD
Baby Pixie Frog For Sale
$27.00 USD 1 $27.00 USD
Ornate Pac Man Frog For Sale
$27.00 USD 1 $27.00 USD
Subtotal: $89.00 USD
Shipping and handling: $43.00 USD
Total: $132.00 USD
Receipt No:
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This order is going out today, sorry about that been a crazy week.
Nick Mole
First Choice Reptiles
Import/export live reptiles and amphibian
Doug,
Sorry about that once again. I thought ernest emailed you about the change in the order. We will send you a refund for the missing animal asap.
Nick Mole
First Choice Reptiles
Import/export live reptiles and amphibians
I have yet to get my refund and nothing was said about the sick and injured animals.
Here are my emails to him.
We have a problem. I got charged the full amount for my order but I only got a pyxie frog and a horned frog. Where's the budgetts frog? I got charged for it but it's not here. The horned frog looks all right but the pyxie looks half dead. Mind telling me where the rest of my order is?
Sent from my iPhone
One more problem while feeding my new animals the pacman eats great just ate 9 wax worms the pyxie is looking better but not eating. Here's the problem while feeding the ornate I notice it has no left eye! The pacman is half blind! I feel this is a B-grade animal and think that sending me a healthy WHOLE ornate and the Budgetts frog that did not come is in order since I already paid shipping on this animal it is of my opinion that you should pay the shipping fee since I already ordered the frog and was charged for it but it did not come in the box I paid shipping on. I know mistakes happen. But please help make this right for me.
Regards,
Doug Williams
Guys I'm starting to get a little upset. Why have you not addressed my issues I paid over $130 for my frogs. The ornate has one eye the pyxie can barely move and the Budgetts frog wasn't even sent. We need to fix this before I have to take legal action. I'll wait until Monday for a reply. If I don't get it then I'll take things into my own hands. I sell reptiles myself and have ordered thousands never have I not recieved one of the animals I was charged for. I also check all my herps before selling them and I would never sell anyone an injured or obviously sick animal. If this happened to a customer of mine I would send them a new horned frog and the budgetts frog they PAID for. I would also pay shipping because the animal was supposed to have been shipped with the order shipping was already paid for. Please let's fix this. Get back to me.
Thanks for the reply I Diddnt mean to come off as hostile just got a little worried when I Diddnt get a response. Thanks for the refund I'll keep my eye out for it. Where you guys out of Budgetts frogs or something.
Sent from my iPhone
On Sep 8, 2013, at 11:20, Nick Mole <fcreptilesinc@yahoo.com> wrote:
Doug,
Sorry about that once again. I thought ernest emailed you about the change in the order. We will send you a refund for the missing animal asap.
Nick Mole
First Choice Reptiles
Import/export live reptiles and amphibians