We received our Roach order from Olivia Li (
www.BugChick.com) today and were more than impressed! Not only were the Roaches shipped the same day we placed our order and packed (inside and out) better than many reptiles we've received in the past, but the Roaches were also labeled well and every single one (300+) survived the trip. Olivia was very generous in her sizes, counts, and sex ratios, and additionally included a couple of terrific unexpected "bonuses".
She kept excellent communication throughout the entire transaction and included some personalized pertinent information inside of our order.
We are so pleased that I can honestly say we won't be going to anyone other than Olivia Li if we ever need Roaches again. We received more (in terms of customer care *and* actual product) for our money from BugChick.com than we have ever received with any other insect order.