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Info Dear Amanda Tanner

ladysilkworm

ladysilkworm

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Dear Amanda,

I have had 3rd party reviews of all of our correspondences. It was clear that I tried to work with you on each and every single one of your issues. I can post them, but it will take up so much space.

Your silkworms arrived with some DOA's. You showed me a picture of 13 or so while I shipped you 100 and 25% overcount bonus. The truth was, some of them were at their molting stage and they may appear sick, but they will shed skin in 24 HRS and resume eating again. But nevertheless, I gave you free 200+ eggs and free shipping. Packed them myself to ensure they are breathable. I told you the packaging was going to be a bit crude, but it will work. I told you everything I can about raising silkworms. I guide every single one of my customers in the same way. I virtually hold their hands in the process, as I 'held your hand' through it.

However, you came back showing me pictures that 80% of the eggs got crushed. I was very very astonished and shocked.

I then find you very suspicious. Something was always wrong. I never said I exposed the first shipment to the sun. I wrote, perhaps on the delivery it had too much sun exposure. By that, I was suggesting that the 'possible overheat' came from the postal delivery. I think everyone knows that possibility. Then, the reshipped eggs as a make up got smashed. The picture you showed me actually was tell-taling. The stains were fresh, but the packaging didn't have any stains on it.. I tested myself. You had to take something very hard to scrape against the mailing package to make that happen. Besides, the postal worker stamped it FRAGILE for me. I can't imagine a bunch of letters and newspapers tied up in a rubber band can do THAT much damage. It had to be done with force!

I do things fair and square and I am an upright citizen. I don't like the way things are handled here and I feel I need to speak up for myself. Even if I have to close out shop, I will, instead of having to deal with customers with very suspicious request.

With this email, and thanks to a very decent supplier that I am working with, is now resending a big amount of DOA's to me.. when I get them, you will get your reship. BUT IF YOU ARE GOING TO COME BACK AND TELL ME THEY DIED AGAIN, WHILE UNDER YOUR OWN CARE. THEN, SORRY... THIS BOI AGAINST YOU WILL STICK. You insinuated about the traders remark and you HIGHLIGHTED the fact that THEY BETTER COME ALL ALIVE IN ONE PIECE. Well, I am nice, but I don't take threats very well. You're forgetting that I am a mom, and moms have incredible strengths when they are threatened. I asked you to wait while I think it over, was due to the fact that I had no inventory at hand. The 100 + 20 jumbo you saw, were shipped at 4pm that day. I have ZERO silkworms except for eggs right now. But when the supplier reship and I get them on Friday, you will get yours shipped on Monday. Mind you, I had to pay $15 reshipping to get them over here just so that I can raise them big and reship to you. Are you going to do the right thing to send me $5 for the shipping? To recant your negative traders mark? and to stop maligning me on other forums? I even posted my picture up to show that I stand behind my words. But have since deleted it because of strange emails.

You can't go very far in life if this is how you intend on living it. :shrug01:

Nancy Ho
 
Nancy, I am not at all worried about your BOI..

Can you tell these people what I did???

Why is this here, when YOU will not refund my money or replace my worms like you said you would?

Where is your "adrenaline jolt" now? I thought you said this was so thrilling and excited you? Is it nit fun anymore for you?

I sent you $20.50 and only 15 worms to show for it, yet you want to sit there and lie and say you don't have more worms to replace them. Humm, what about the ads you just placed yesterday or the day before? Seems to me like you have alot of worms..


"suspicious request" Really? I sent you pics Nancy both times and you agreed they were dead and the eggs were crushed, did you not?
 
Can anyone here tell me why in the world I was spend $20.50 on something, wait till it gets here, then crush/kill it??? I don't like wasting my money Nancy HO I needed the silkworms, I wanted them or I would not have bothered showing you pics..
 
I bought 125 silkworms from Nancy HO for $20.50 she did in deed send the worms but they were dieing when I got them and most of the rest died within the next few days, she ask for pics I sent pics and she agreed they were in fact dead and dieing and said she believes it happen because on the way to PO they were in the sun in her car and she thinks it caused humidity and that they can't get wet.

So she said she would send eggs to replace them and I was ok with that for the simple fact she fed me crap about being a single mom and needing pocket money with no job and has a sick child so after feeling bad I was not going to ask for a refund so she gave me the choice of paying $15 for more (some replacemnt there) or free eggs.
Well the eggs came in a plain white letter envolupe and were all crushed, mashed, and dead. She got pics of that too and said "yes they are in deed crushed and I'm sorry"!

Now I even told her it's was not our fault not mine or hers but was due to carrier shipping ect..

It was not my fault she left them in the sun and it was not my fault all the eggs got crushed, both seems to be her fault actually (for shipping eggs they way she did)

So now she says shes not sending a replacement and NOT giving me a refund, that she has done her part and no one else would ever replace them!

So I have no worms to show for the $20 I sent her though paypal.. NO wait sorry I take that back I have like 15 out of 125..

She said she has no more worms to send, yet yesterday she places an add on here for 1000's of eggs and 100's of silkworms! Sound fishy?

She now says I am just after freebies and lieing even though she seen the pics and agreed they were dead and mashed and said she would replace them..

I'd love to know how I am after freebies when all I want is what I paid for, no more no less..

Below she says she will make it right and send more to replace or give me a refund. But after she messed up with the eggs that she agrees is crushed now it's nothing but nasty and rude comments. I ask if she is going to replace them or refund my money and she acts like a child.


Nancy Ho <[email protected]>
To: Amanda S&S Dragons
so sorry to see that happen... . Let me know if more happens and I will give you an appropriate refund.. or if you can locate a tree, I can ship you some eggs.. in about 1 week or 2. I will have some. I can give you at least 100 or 200. No charge so whatesoever .I think they will fit into a semi padded env and it will come on a stock card.

it is really gross! never had this happen... so I cannot tell from experience.. please take away the sick ones.. and make sure the rest is n't contaminated.. keep me informd of how it goes.. I will send you extras or make a refund if necessary. Just send me a picture.



From: Nancy Ho <[email protected]>
Sent: Mon, Jul 12, 2010 9:54 pm
I don't need any more time. I love this adrenaline jolt.
Personally, I didn't liked your tone.
And now you want me to reship, sure 125 is not a big deal to me. I've been raising them since childhood and I know how they work. But I think you just want more and more.
I highly doubt any suppliers would go as far as I have gone on a limb to supply buyers with information nor 2nd or 3rd reship.
I considered giving you a refund. Now, i dont think I want to.
NO. you ate your worms already.
I love you Amanda.. it's very very thrilling :p


Mon, Jul 12, 2010 at 9:58 PM, Amanda S&S Dragons <[email protected]> wrote:
So it that your way of saying you are NOT replacing my order of 125 Silkworms that I already for ($20.50) and you are NOT even going to refund my money?


So you want to act like a child and call names, you think it's cute that you can scam me and laugh about it..
Very thrilling to you huh? Are you enjoying your adrenaline jolt, now?

ALL I wanted was my worms or a refund so I could go buy them somewhere else, but you made it clear you have no job, 2 sick kids, and HAVE to have my money...

Also I said, after this try if they don't make it alive then I give up, meaning I am done and would not ask you to resend the worms again, I meant that I was done trying.. It was in no way a treat I was not being rude..
 
Omg this gets even more funny, you had to take your pic down from this site because you were getting strange mails??? And the forum you are so talking about was Paypal where I filed on you to get my refund..

You DID NOT inform me of this thread by the way, which is not even titled right!

I don't care if you are a mom alot of people here are..
Noe do I care about your NBA that you throw into every single email as you tell me to get a GED, I don't need one I graduated..

You send my refund or my worms and I'll NOT have to make a Bad Guy thread on you how's that, work for you?
 
Sure can, will go get them.. Pics of "some" dead worms not all and pics of dead crushed eggs.. She agreed both time after seeing them..
 
deborahbroadus said:
Can everyone post pics, please?
Click to expand...

Here are the crushed eggs, she sent them in a plain white letter envelop. After seeing them she says "yes they are in fact crushed" there are a few black ones that MIGHT hatch!

IMG_4936.jpg



Here are some dead worms, the day I got them they were dieing she said she would send more that they are dead and dieing. I have about 15 left, she said to be sure to let her know if more died and I did..
They sure have not moved again, they turned black and rotten so I'm sorry but they were NOT molting lol..

IMG_4908.jpg
 
No I did not take pics of each and every single one that died, I took her word for it when I sent the pics and she agreed and said she would replace them, I tossed them one at a time as they died. No they didn't all die I still have like 15 as I said.....
 
And there is no he said she said.. It's simple she sent eggs in a plain white envelop that clearly got crushed and she won't refund my money but wants to say that I crushed them for fun.. You kidding me?

She thinks it's so fun and thrilling, I posted the emails. She gets a kick out of it..
 
It's like 32 emails long.. I give up.

I just don't want to deal with scammers.. if you read the original thread, i said I will reship them on Monday when I get the replacement from Coastal. Coastal's silks arrived DOA, and John was very honorable to reship. I got stinky rotting wet mangled worms. But I certainly didn't harass him! I also reshipped you eggs, which you opted for. So, all of the deliveries to you had SOMETHING wrong when none of my deliveries had anything wrong with anyone else and each and every one wrote to me about their positive experience and wrote good reviews for me to publish on my website. I cease to continue this experience with you.

YOU WON. I give you a full refund of $20.50.. I hope your dragons got a good feeding out of the silkworms that you no longer had to show for, and I hope the remaining 20% of the eggs do not hatch.. because I sure worry about how they will do with you since you can't seem to take care of them.

Good luck.
 
joseydiann said:
No I did not take pics of each and every single one that died, I took her word for it when I sent the pics and she agreed and said she would replace them, I tossed them one at a time as they died. No they didn't all die I still have like 15 as I said.....
Click to expand...

Amanda,

I didn't ask for pics of each and every single one. But I know if I had a box of insects die on me, it's a simple matter to take a pic of the entire mass of dead ones separated from the live ones.

Hopefully, you have something that shows that more than HALF of them died?:shrug01: A picture of a few won't do much to prove you right.
 
yes, experience worm keepers can tell you some are at sleep mode. Shedding skin in one day. I have to go pick up my child now. I will come back and give you a refund.

happy Amanda? Yes, I do have a master's degree, and yes I got laid off and yes, I have one 3 yo with severe immune issues and 1 yo.

There are no staining on the evnevelop is there?
 
So ok you made this tread just to say you are going to ship them on Monday????

Gezz ok, so now it is a refund?

I'm lost, very confusing..

Also I have many many reptiles, why you think I gave worms to my dragons, I do not know.. NONE of my reptiles here had one single worm... I was hoping to get to see them change into a moth not give them to my pets..

Deb I did separate them, I tossed the dead ones as the died as I was told to do ASAP she knew they were died and told me to let her know over the next few days how many has died ect.. so I did! And the eggs are crushed..
 
ladysilkworm said:
It's like 32 emails long.. I give up.

I just don't want to deal with scammers.. if you read the original thread, i said I will reship them on Monday when I get the replacement from Coastal. Coastal's silks arrived DOA, and John was very honorable to reship. I got stinky rotting wet mangled worms. But I certainly didn't harass him! I also reshipped you eggs, which you opted for. So, all of the deliveries to you had SOMETHING wrong when none of my deliveries had anything wrong with anyone else and each and every one wrote to me about their positive experience and wrote good reviews for me to publish on my website. I cease to continue this experience with you.

YOU WON. I give you a full refund of $20.50.. I hope your dragons got a good feeding out of the silkworms that you no longer had to show for, and I hope the remaining 20% of the eggs do not hatch.. because I sure worry about how they will do with you since you can't seem to take care of them.

Good luck.
Click to expand...

Probably the best way to handle this. 20.50 is not enough money to stress this much over.

If all her shipments had issues, I would simply refund her and put her on my "do not sell to" list.

Good luck to you both.
 
Coastal's silks arrived DOA
I got stinky rotting wet mangled worms
Click to expand...

Oh so worms do show up dead and dieing huh?
Mine were dead and dieing when I opened the box and you got pics the day I got them, so just how did I kill them before they got here?

Amazing I get a post on me when all you had to do was send it in an email that you were shipping some out on Monday or sending my refund..

This is insanely ridiculous and I'm DONE!!!
 
And Deb if YOU shipped me "eggs" in a darn plain white letter envelop and thought they would make it here, I would beg you to put me on your "do not sell to" list.

How it's coming back on me I don't know..

But again YES I would like some worms, so I DO want my money back to go buy some!
 
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