Interesting. I just received a response finally. From the same person you contacted David.
Pretty much says it's on the people who actually sent MONEY, and not
items, to do the filing, and also the intended recipient.
I particularly like the following portion...
"It is unfortunate that you feel that the law enforcement community doesn't care. I understand your frustration and I can see why you feel this way. I can see the other side of the coin as well however. Most department's, mine included, just don't have the resources to investigate crimes like this. Its technically a federal crime but the feds aren't going to touch this case we both know."
Yeah, unfortunately, I do know.