Honestly, I think that to have solved this in a professional and business-like way, and to not have slandered anyone's names and to refrain from embarrassing one's self...this thread should not have been started.
It is inappropriate and childish to have raised such a stink on this matter. Business professionals should handle things in exactly that orientation - Professionally.
The point of the BOI isn't to sit here, berate and degrade other breeders and services. It needs to be kept professional and "hear-say" should always be taken with a grain of salt. Every party is going to try and scape-goat the issue onto another; that being said, this sort of thing needs to stay private until a matter of finality can be reached by both parties and even then, it should really not be such a high-school drama, drawn out as if it were a B-Grade soap-opera.
If you are not going to act professionally and approach this situation as a grown adult, with maturity and age, then why should another individual be expected to reply and treat you as such? Many people have made a voice for themselves and resolved issues without raising their tone, using profanity, slander or, aggression.
There are many factors that play into this. First of all, it is human to err. Pure and simple. Second, the compatibility genetics needs to be taken into consideration (especially if the breeding stock females are not proven), as well, the purchasing of a Heterozygous animal is always a gamble. There is no promise on the terms of genetics; these are simply theoretical and a positive guarantee would be a foolish assumption that any breeder must take into account.
And for those of you who think because I am not a seasoned member of this forum; disregard your further assumptions. It is not age that makes knowledge in a person, it is the experiences drawn from instances of life that make it.