Bad Guy Emiley Jones (Emileypaige776)

[Dennis Hultman]

The only things the screen shots show was that you received a payment from Emily on 2/24/11 for $300.00

That you refunded only $60.00 the same day. In response, a paypal complaint was launched the same day which put a hold on the transaction for $300.00

The next day on 2/25/11 you sent $229.00 for a total of $289.99.

At this point, all it shows is the transaction is yet resolved. She hasn't received all her funds and nobody has closed the initial investigation. She hasn't received any extra funds, it's just still being held because you and the buyer didn't close out the initial investigation.

You can simply state that you refunded the buyer to PayPal except for stealing $11.00 from her. The buyer can state she is satisfied that her original complaint has been settled. Or she can dispute she is still out the $11.00 and you will have to wait to PayPal decides.

You didn't send anything and have no tracking number to her so you will be hard-pressed to prove that she received something for that $11.00

It all depends on how you issued the refund. If you simply just sent the funds back to her email address or you clicked the refund button. If you just simply sent the money back, PayPal doesn't automatically know its for the contested amount. It's the same as sending her a payment and she is out fees for receiving that money. That's what it looks like to me. Either way your buyer did nothing wrong. All you have to do is explain to paypal you sent the money back to her the wrong way.

She did nothing wrong. She hasn't received any extra funds at this point and probably has incurred more fees to loss of her total refund.

Yes, I'm correct. the first screen shot states "Payment too". It doesn't do that for a refund. You sent a payment to her instead of a refund in the correct manner. So, your buyer was charged fees for receiving her funds back. Way to go!

 

[Dennis Hultman]

The only things the screen shots show was that you received a payment from Emily on 2/24/11 for $300.00

That you refunded only $60.00 the same day. In response, a paypal complaint was launched the same day which put a hold on the transaction for $300.00

The next day on 2/25/11 you sent $229.00 for a total of $289.99.

At this point, all it shows is the transaction is yet resolved. She hasn't received all her funds and nobody has closed the initial investigation. She hasn't received any extra funds, it's just still being held because you and the buyer didn't close out the initial investigation.

You can simply state that you refunded the buyer to PayPal except for stealing $11.00 from her. The buyer can state she is satisfied that her original complaint has been settled. Or she can dispute she is still out the $11.00 and you will have to wait to PayPal decides.

You didn't send anything and have no tracking number to her so you will be hard-pressed to prove that she received something for that $11.00

It all depends on how you issued the refund. If you simply just sent the funds back to her email address or you clicked the refund button. If you just simply sent the money back, PayPal doesn't automatically know its for the contested amount. It's the same as sending her a payment and she is out fees for receiving that money. That's what it looks like to me. Either way your buyer did nothing wrong. All you have to do is explain to paypal you sent the money back to her the wrong way.

She did nothing wrong. She hasn't received any extra funds at this point and probably has incurred more fees to loss of her total refund.

Yes, I'm correct. the first screen shot states "Payment too". It doesn't do that for a refund. You sent a payment to her instead of a refund in the correct manner. So, your buyer was charged fees for receiving her funds back. Way to go!

Oh and by the way, it doesn't show up in her paypal that they are still withholding funds in your paypal account. It just shows what she sent and received back in the form of a payment. Blaming her is pathetic. She would have to go the dispute panel and close it out if she wishes too. Or at this point, she may wish to drag it out. Tell paypal she was sent a refund for less than the full amount and incurred fees for the improper method the refund was received. She may have those fees reversed and the full amount of $300 credited back to her account.
At this point, I wouldn't blame her but she might just let it go.

 

[KelliH]

Oh and by the way, it doesn't show up in her paypal that they are still withholding funds in your paypal account. It just shows what she sent and received back in the form of a payment. Blaming her is pathetic. She would have to go the dispute panel and close it out if she wishes too. Or at this point, she may wish to drag it out. Tell paypal she was sent a refund for less than the full amount and incurred fees for the improper method the refund was received. She may have those fees reversed and the full amount of $300 credited back to her account.
At this point, I wouldn't blame her but she might just let it go.

Exactly.

 

[Dennis Hultman]

I think it is pretty obvious why she refunded the funds $11.00 short. It appears she was trying to cover the paypal fees out of ignorance. What she doesn't realize is if she would learn how to correctly refund neither one of them would have been charged any fees for the transaction. It is your responsibility as the seller (the business) in this transaction to know how your payment system works..

When you issue a refund properly, paypal returns the fees. It wouldn't have cost anything for either of you. Instead you got worried about losing a few dollars in fees and sent a payment to your buyer minus your paypal fees. You messed up. Explain to paypal, close this out and be done with it.

 

[Dennis Hultman]

I have read this thread from beginning to end a few times, I felt something was missing and I just felt something was fishy about the way Emiley went about this transaction. And yes Bridgette, it is shameful how ppl jumped on you, called you very hurtful names and threw you under the bus......I do believe you are owed an apology....period.

You have some backpedaling to do. Look forward to seeing your apology.

 

[Dennis Hultman]

Thinking about it a little longer, with the consideration that the funds were not sent back as a refund but a payment, I wouldn't close out the complaint until the matter is 100% settled with paypal. Once you close the complaint that is it. Considering no official refund was issued a less than honest person could cause problems with the payment sent back after the complaint was closed. I would go to mediation with paypal, explain and have a record before the complaint is closed.

 

[ophidile]

Yes, I'm correct. the first screen shot states "Payment too". It doesn't do that for a refund. You sent a payment to her instead of a refund in the correct manner. So, your buyer was charged fees for receiving her funds back. Way to go!

I was afraid that's what happened. So, overall Emily's out ~$20 because the seller couldn't be bothered to look up paypal's refund policies.

Frankly in Emily's shoes I would probably try to get paypal to reverse everything too.

 

[Emileypaige776]

no no. Im on the phone with paypal now. When bridgette told me no to refunding my money I called paypal to see what my options were. They said I could fail a claim and get my $300 back. So I did this. Then she willing gave me my money back and I called paypal to cancel the claim. I'm confused on what is happening? Are you saying they took $300 out of your paypal? Or just three hundred is on hold? Because I checked my account and they didn't give me three hundred of your money?

My guess is I didn't cancel the claim fast enough? Or maybe it hasn't shown up for some reason? Or maybe the person I talked to didn't do it correctly. I am still on hold during the post so I will reply with what's going on when I figure it out as well. But this isn't me trying to scam Bridgette, its a paypal error. And I'm not sure why you are so heated on here.... You didn't even let me know there was a problem with paypal in the first place. you just posted on here two weeks later. So lets not pretend you made me aware of the situation before posting on here.

-Emiley Jones

 

[Dennis Hultman]

no no. Im on the phone with paypal now. When bridgette told me no to refunding my money I called paypal to see what my options were. They said I could fail a claim and get my $300 back. So I did this. Then she willing gave me my money back and I called paypal to cancel the claim. I'm confused on what is happening? Are you saying they took $300 out of your paypal? Or just three hundred is on hold? Because I checked my account and they didn't give me three hundred of your money?

My guess is I didn't cancel the claim fast enough? Or maybe it hasn't shown up for some reason? Or maybe the person I talked to didn't do it correctly. I am still on hold during the post so I will reply with what's going on when I figure it out as well. But this isn't me trying to scam Bridgette, its a paypal error. And I'm not sure why you are so heated on here.... You didn't even let me know there was a problem with paypal in the first place. you just posted on here two weeks later. So lets not pretend you made me aware of the situation before posting on here.

-Emiley Jones

Emiley, she still processed the return incorrectly. If it was done correctly you wouldn't be out any fees, she wouldn't be either. It shows she sent a payment to you instead of a refund. That is why the dispute is still open. It wasn't recorded as a refund but a payment to you.

 

[Dennis Hultman]

You see, she thought Paypal did business the same way she does. While I don't always agree with them, they at least know not to charge for a transaction that ended up not taking place. They don't state, "Well you sent me money so i'm going to keep it no-matter what."They would have refunded the transaction fees if they new it was a refund instead of the way it was sent as a payment.

Paypal received a fee when you sent the money to her for $9.00. If you noticed in the screen shots the fees weren't returned because she sent you a payment instead of a refund. Each payment (return) would have showed the appropriate portion of the fee returned. Instead paypal charged you for each payment you received. As if you sold something. That is her fault.

Paypal isn't entitled to those fees by their own policy but the refund needs to be sent correctly.

 

[Emileypaige776]

Alrighty. I got off the phone with paypal. your money should be off hold; you can pay your internet bill now so you can keep posting on here. WOO! I was right in my previous post, it just was taken off fast enough for you. I made the dispute when you wanted to argue about my money. It was taken care of and took a while for them to take your money off hold.

Not like you didn't know this... BUT if you wouldn't have refused my money back in the first place... Your money wouldn't have been on hold.

And magic merlin... Are you still sore from my calling you "dude" a while back? Psh. My cavalier attitude? lol. You KNEW there was something that I did wrong huh? Go ahead. Tell me, what did I do wrong? Ask for my money back when she didn't have what I was looking for any longer?

hows my attitude now dude?

 

[Emileypaige776]

Thanks for showing everyone that Dennis. Like I said before, I don't care about the nine bucks that was taken out incorrectly. I went through enough trouble not looking like an a$$ on here, showing people who was really the one at fault, and getting back the majority of my money.

Its getting old defending myself when its pretty close to common sense who is in the wrong here.

-Emiley Jones

 

[Emileypaige776]

Dear Emiley Jones,

Because you reported that this claim has been amicably resolved, this case
has been closed.


Seller's Name: Bridgette Taccolini
Seller's Email: [email protected]
Seller's Transaction ID: 8DP726561V6431929

Transaction Date: Feb 24, 2011
Transaction Amount: -$300.00 USD
Your Transaction ID: 5S249309K4476280U
Case Number: PP-001-228-976-951

Buyer's Transaction ID: 5S249309K4476280U




Thank you for your cooperation.

Sincerely,
PayPal

 

[Dennis Hultman]

Then you are a better person than I. She was charged fees for receiving the funds and you were charged fees for receiving your funds back. She kept 11.00 dollars of your money to recoup the fees she lost. So you lost $11.00 from her and whatever you were charged by Paypal for receiving your own funds back, $8 something. All because she didn't process it as a refund.

You three owe her a big apology for not knowing what your talking about and having no idea how to read the screen shots.

 

[Carlene16]

Thanks for showing everyone that Dennis. Like I said before, I don't care about the nine bucks that was taken out incorrectly. I went through enough trouble not looking like an a$$ on here, showing people who was really the one at fault, and getting back the majority of my money.

Its getting old defending myself when its pretty close to common sense who is in the wrong here.

-Emiley Jones

You are a calm person to not care about that money, but maybe after all of this it's best to just let it go, though others will disagree. You have patience and control that I only wish I had. Glad everything is figured out, and thank YOU for exposing a seller that most of us will never wish to deal with.

 

[Magic Merlin]

Alrighty. I got off the phone with paypal. your money should be off hold; you can pay your internet bill now so you can keep posting on here. WOO! I was right in my previous post, it just was taken off fast enough for you. I made the dispute when you wanted to argue about my money. It was taken care of and took a while for them to take your money off hold.

Not like you didn't know this... BUT if you wouldn't have refused my money back in the first place... Your money wouldn't have been on hold.

And magic merlin... Are you still sore from my calling you "dude" a while back? Psh. My cavalier attitude? lol. You KNEW there was something that I did wrong huh? Go ahead. Tell me, what did I do wrong? Ask for my money back when she didn't have what I was looking for any longer?

hows my attitude now dude?

I get called worse the moment I walk through the door at work, and I am the boss. Maybe I just need a hug.

Glad everything was cleared up.

 

[Emileypaige776]

Ill give you a hug! Maybe we can do three way with Bridgette. Hug that is.

 

[houseape57]

Miss Emiley, I do hope that you gave everyone that mentioned an opinon not in your favor "Bad Karma" as you did me, I would think that should be the fare thing to do.

 

[Abish]

If you call someone a thief when all the evidence in front of your face suggests she isn't one, I think you have to expect a ding. There's a lot of space in between mentioning an opinion not in someone's favor and saying "I knew it! I knew you were a thief! I'm so smart!"

 

[scaledverts]

Miss Emiley, I do hope that you gave everyone that mentioned an opinon not in your favor "Bad Karma" as you did me, I would think that should be the fare thing to do.

I don't think Emiley is a paid member so she cannot give bad karma. Perhaps someone gave you bad karma because you basically put your foot in your mouth when you posted earlier in this thread.

And now you have done it again.