Re: reguarding the snakes
FROM:Casey Smiith
TO:Trace Hardin
Message flagged Tuesday, November 1, 2011 7:37 PMMessage body
here is a pic of the hospital band that when my wife went to the hospital
I do agree that, at this point, the seller is being a little petty in this little "game" he has begun playing with the buyer in some misguided attempt to teach him a lesson.
However, I would like to point a few things out and play Devil's Advocate here.
The wrist band he posted (which he should have blurred out the ID numbers from) is an E.R. Band. You can see where it says "Reg E.R." meaning "Registered in the E.R.". In my experience, when you are admitted to the hospital from the E.R. you are given another wrist band and the E.R. one is removed. The reasons behind this, from my experience, again, is that the bar code on the E.R. wrist band reacts different to actual hospital admissions wrist bands (i.e. when they give you medication and such, they scan your wrist band to put it into a computer and properly store information to lesson the chances of medication being given improperly).
Does this mean the wrist band posted was just for an E.R. visit? Not necessarily, seeing as how an appendectomy can be done via a laproscope nowadays and be an out-patient procedure (meaning, you leave the same day but are laid up for a little bit at home). Still, it is some food for thought.
Now, as far as people complaining about the buyer not bringing this to the attention of the seller sooner. Though I have insurance that covers my medical costs for hospitals 100%, I do know that some insurance companies who only cover partial costs, take a week or so to decide what they are going to pay and what they are not going to pay before billing the insured. Most of the time, this leaves people in the dark for just exactly how much they are going to have to pay for any given hospital visit since the pricing is vastly different from just going to a regular physician's office.
So, what is my point? My point is, the buyer may not been aware of just how much money he was going to end up owning the E.R. or the Hospital. The buyer may also have not wanted to just throw his personal life in the OP's face. I can understand that.
Is there a chance he is lying? Of course. But there is also a chance he is not and that is why this thread is here, because the OP himself was not sure.
At the end of the day, here is the bottom line ... TOS should be treated as a guideline, not something set in absolute stone. In the business world, you have to decide when to abide by them to the "T" and when you give some form of leniency. Some people will see such an act as weakness and opening yourself up to future issues of similar function, but unless you run around telling everyone what you did, how exactly would they know?
You did ask the guy for some form of proof. He provided it. Now you are being a jerk about giving him the money back. If you did not want to give him the money back then you should have just told him "I cannot due to my TOS, but I will credit you for a future purchase" or something to that effect. Allowing him the option to send you whatever proof he was willing to send put you in the position to honor your agreement and give back to the money. Do not act like you are doing some great thing by "annoying him for once".
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