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Bad Guy Southern Bait Worms - Problem

Necoco... Id just file the claim now... I understand you have a family emergency... but I havent gotten a single email or phone call since this all went down... theres always a few minutes to take care of customers... this really gets to me. I really dont think he will ever be a man of his word and send the customers that had to file claims and wait 2 weeks for a reponse will ever get their FREE worms. How long is this "FAMILY EMERGENCY" going to go on... been 3 weeks now.... im not sure how a family emergency goes this long... but OK
 
um...let's see.... when my dad almost died in the hospital two years ago.... it was well over three weeks before our family emergency was over. When I had my cancer scare several years ago, while my children were very young and still at home, until the surgery was done, and the healing took place (both mentally and emotionally, as well as physically) it was months....
 
Johnstud56 said:
Necoco... Id just file the claim now... I understand you have a family emergency... but I havent gotten a single email or phone call since this all went down... theres always a few minutes to take care of customers... this really gets to me. I really dont think he will ever be a man of his word and send the customers that had to file claims and wait 2 weeks for a reponse will ever get their FREE worms. How long is this "FAMILY EMERGENCY" going to go on... been 3 weeks now.... im not sure how a family emergency goes this long... but OK
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Billy you seem very insensitive about this guys family emergency, almost like a little kid stomping his feet because he can not get his own way.

Maybe someone passed away, you don't know what he is going thru.

A little patience on your part will go a long way.
 
Johnstud56 said:
Necoco... Id just file the claim now... I understand you have a family emergency... but I havent gotten a single email or phone call since this all went down... theres always a few minutes to take care of customers... this really gets to me. I really dont think he will ever be a man of his word and send the customers that had to file claims and wait 2 weeks for a reponse will ever get their FREE worms. How long is this "FAMILY EMERGENCY" going to go on... been 3 weeks now.... im not sure how a family emergency goes this long... but OK
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Wow, insensitive much are you. Way to make your self look like an ass cause you didnt get your food.

You certainly just hurt your rep with that post to a degree. Emergencies happen and how long is not up to you nor the person dealing with the problem. Sounds like you were in it to get free worms.
 
Why would I be "IN IT" to get free worms? I never knew he was going to have a family emergency and your right, who knows what happend. Its been frusterating for everyone and I just need to let this die and not post in here anymore even if someone else does. Sorry guys..... not what I set out to do. It just re-ignited the flame when someone else posted.
 
as much as i had family emergency's in the past 2 years with my grand mother/grand father there is always some free time in the day,it don't take hours to refund just a few mins and you could refund everyone in this topic with a click of a button,i agree with you on the claim.
 
Rud3Bwoy said:
as much as i had family emergency's in the past 2 years with my grand mother/grand father there is always some free time in the day,it don't take hours to refund just a few mins and you could refund everyone in this topic with a click of a button,i agree with you on the claim.
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No Rud3Bwy, it do not take hours, lol. But if you are at the bedside of a child/parent/spouse it is hard to step away even for a moment. I sat with my dad for 16 hrs, I stepped away for 2 mins, he died alone. Not saying he has someone dying, we do not know what is going on, a family emergency is just that, a family emergency. Lets give him the benifit of the doubt, not cast stones, and let him grieve/take care of his personal business or what ever he needs to do.
 
Rud3Bwoy said:
as much as i had family emergency's in the past 2 years with my grand mother/grand father there is always some free time in the day,it don't take hours to refund just a few mins and you could refund everyone in this topic with a click of a button,i agree with you on the claim.
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WOW! Didn't you just take several months to refund a customer!


It's just a small worm order, probably a few bucks. Is it really going to break you to place a second order elsewhere and then report back if this guy never makes right? I would take the guys word unless you have reason to believe otherwise, and I don't see a reason to right now.
 
I was issued my refund without incident after I filed a claim with paypal. The seller had been online during my attempts to reach out for some communication and didn't do anything until I put in a claim. Other than this, I have no issue with simply receiving a refund. No apology, no free worms, but I did get my refund like I wanted.

I understand family emergencies all too well as I recently lost a close family member. It definitely knocks you off your feet. However, I would have preferred something in the way of communication from the seller before having to file a claim. Especially since I saw them perusing Fauna on at least one occasion since my attempts to inquire about the status of my order.

Unfortunately, family emergencies are used as excuses more so than there are actual death/illness/injury/etc situations in a sellers life. I don't think people are intentionally being insensitive, it's just most people start screaming excuses of this nature when they are caught ripping people off. All it takes is a single moment of communication. When my loved one was passing and I was back and forth out of town and with family, I sent out a bulk email to all potential and current customers that I was going off the grid for a few days but I would be back. That's really all it takes to keep people happy. I had a real reason for needing some time for my family, but I made sure everyone understood that I was still there for them.

I realize it depends on the gravity of the situation, but it shouldn't take a several customers complaining, filing claims and two weeks before even mentioning you wouldn't be able to deliver your product. At least not if you want to be in this, or any other, business.
 
Focal said:
WOW! Didn't you just take several months to refund a customer!


It's just a small worm order, probably a few bucks. Is it really going to break you to place a second order elsewhere and then report back if this guy never makes right? I would take the guys word unless you have reason to believe otherwise, and I don't see a reason to right now.
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Nope I didnt take several months to refund a customer,it was more like a week or two and the buyer and me was well aware of the issue and I gave the buyer a extra 49 dollars for the issues,so get your info right.
 
Rud3Bwoy said:
Nope I didnt take several months to refund a customer,it was more like a week or two and the buyer and me was well aware of the issue and I gave the buyer a extra 49 dollars for the issues,so get your info right.
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Regardless of the way you paint it, you said it should take this guy a few minutes when you clearly practice otherwise. Practice what you preach.
 
Focal said:
Regardless of the way you paint it, you said it should take this guy a few minutes when you clearly practice otherwise. Practice what you preach.
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See there is a difference, I kept contact with my buyer

My buyer was aware that I had to re sell his enclosure due to shipping charges being to high to re ship to him, not only that but the buyer was hardly able to keep contact me due to his pc but none the less communication with both of us was solid and he was fine with the refund taking a extra week.

In this case the seller is not really making a effort for communication other than a single reply in this thread.So yea get facts right, my buyer was happy in the end and got a few extra bucks for the week delay
 
Not to mention I went out of my way to contact
Him daily via fb and text no matter how busy i was,can the same be said here?nope anyway this is not about me nor my transaction do keep that in another topic
 
Just got a notice from Paypal that my worms have been shipped. =3
Went ahead and decided to wait instead of filling the claim.
 
Johnstud56 said:
Sushi Dragons... thats why im just so hesitant to believe anything these days... so easy to lie when your a seller.
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Conversely... its just as easy to lie if you are a buyer!

Have faith in your fellow man,be patient.

What is the dollar amount of the worms you ordered?
 
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