• In case most of you have not noticed, I made changes to the donation amounts as well as the durations for all of the paid membership levels. Things are winding down here, and this seems to be the most prudent way to deal with the "end of life" period of this site.

    Contributor level members - $10 per 30 days
    Sponsors - Eliminated
    Benefactor level members - $25 per 30 days
    Endowment level members - $50 per 30 days

    Account Upgrades Page
  • Responding to email notices you receive.
    **************************************************
    In short, DON'T! Email notices are to ONLY alert you of a reply to your private message or your ad on this site. Replying to the email just wastes your time as it goes NOWHERE, and probably pisses off the person you thought you replied to when they think you just ignored them. So instead of complaining to me about your messages not being replied to from this site via email, please READ that email notice that plainly states what you need to do in order to reply to who you are trying to converse with.

Bad Guy Southern Bait Worms - Problem

Hey guys just wanted to THANK my customers who have been very understanding during this time and apologize for not communicating but it has been very difficult for me and my family.
I have refunded everybody that wanted a refund. If I missed anyone please contact me and I will take care of it. I got most of the worms shipped out yesterday.
Billy I didn't have time to ship superworms but believe me you will get your FREE worms. They will be shipped Monday.
David
Southern Bait Worms
 
I just wanted to let everyone know the issue has been resolved. He was very nice about it... Im sorry for having to post this in the first place. Glad everythings taken care of and my free worms will be mailed in a few months when I run out of my current worms. Thanks David! I wish you the best with any family problems you may also be having. God Bless!
 
I spoke to David on the phone couple of days ago, ordered 10k medium mealworms, and they just arrived safe and sound. Thanks
 
Thank you following through on your promise of a free order! My beardies are beside themselves with happiness. :)

You made this right and I appreciate it! I will be ordering from you again in the future!
 
David - I sent you a message Monday asking for my free worms to be shipped as I can use them sooner then expected, but I have yet to get a response.
 
Guys David is a good guy....he had family emergency & he will ship your worms. He did email me last night saying my free worms will ship next week.
 
Uh... I wasn't going to post but...

I placed an order with these guys in November. I thought it was just an isolated circumstance because I found them here. I ordered 10k. Week 1 went by. Week 2 went by. I filed a Paypal dispute. Week 3 went by. Refunded.

Money was returned. So there you go. I wasn't scammed.

So the purpose of me posting this isn't to slam the guy at all. I see a lot of BOI threads where someone has done something ignorant, stupid, and/or criminal. But what I don't don't see is anyone reaching out publicly to help the offender.

Sometimes I think we all assume that the person is out to get someone, or scam everyone. In some cases this is absolutely true and correct without fail. But what about the people who are just having a problem with managing their business? What if they haven't ever had anyone who was a mentor to show them how to handle customer service, issues, responses, and general workflow?

It would be kind of neat to see Fauna or anyone in the industry allow experts within husbandry, shipping, breeding, customer service, time management, budgeting/forecasting to host webinars to help those who need it.

I'm not saying that Fauna and the rest of the industry doesn't do enough. I'm saying it would be neat to offer preventative solutions so that we as a community can grow and prosper over and beyond what we do now.

I've spent the past year building my breeding lines for beardies, leos, and cresteds. Boy, do I have a pile of questions lol! :) But on the other hand I have extensive business experience and know customer service/logistics/workflow. I thought it would be neat to make my hobby make money for me. But I sure would love to draw on the collective knowledge base of the leaders in the industry in real time.

That being said, take this post for what you will. But please don't take my words in a condescending/demeaning/entitlement (you haven't done enough for me)/defending manner. I appreciate everything the BOI is about and what this site does for communication and sales within the industry. If anyone from Fauna or elsewhere is interested, I have no problem donating the technology/platform necessary to host real time webinars. Chat/VoIP, visual conference room, screensharing, little egg headed avatars lol :))

I'm not defending this merchant's lack of action by any stretch. Waiting for worms was aggravating. But maybe the guy needs some help?
 
I just placed an order yesterday and sent an email and haven't gotten a response yet. Patiently waiting. I was also part of the mess that happend a few weeks ago with his emergency. I gave him the benefit of the doubt and re-ordered. Hopefully the outcome will change.
 
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