Dennis,
My name is April and I am sure you can see the mess that is going one. I do not want to name names however; I feel that is the only way to get an issue resolved. At this point in time, I will not be responding to any of the posts that are in the BOI as it will only engage the situation further in a negative remark at this point.
To start, I am not a scammer, and the ONLY reason I am writing to you was because it was suggested by a customer who gives you extreme credit for problem solving.
I have had many customers, but up until Tom Kilgour I have not had one single issue, Tom purchased a lot of ten chameleons from me, I shipped five in the first shipment and five in the second, however; with the second shipment fedex was hours late and babies were not in good condition. (I never received a picture from Tom). I said I would refund and did an echecl from my paypal, but was told to promptly cancel that because it was an issue with FedEx and not paypal. Tom did not like this whatsoever, and immediately went to the BOI.
In the meantime, I had a shipment going out to Zach Valios, but because he is friends with Tom Kilgour they teamed up, and Zach canceled his order and requested an immediate refund, I have been working with paypal for years and they do not support live animals, so I expressed to Zach that it would not be paypal issued and immediately got a certified check, which was returned because Zach was not there to receive (I still have the check).. However the day it was returned to the home, i received a text that it was here but did not know why it was returned because I was not home to see it and I was at work, so I immediately sent Zach an email letting him know and said that I could send him a wire transfer or if he would le me know another solution I was open to options but would have to be outside of paypal. He never responded to my email and went and followed Tom here on the Bio.
Serena had made a deposit on a baby (which by the way all my customers know these are babies 4-10 weeks depending on locale and when they were hatched, and that is why they were so cheap) but because she read Tom and Zach's posts she canceled and requested an immediate refund and started in on the Bio as well.
Last but not least, Victoria Petit, purchased two babies in February one of which died, I replaced no questions asked, she received her replacement on 3/13 She confirmed receipt but I never heard anything from her until a text yesterday stating that she wanted a refund for everything, and that she has already filed claims on paypal (paypal which denied) she never told me there was an issue, but she did constantly text me over and over asking how to care for them. It was her neglagence and she was not experienced because she was asking me even what types of lights to use. Paypal denied her claims.
In the meantime, once victoria and serena started in on the BOI and my customers who have dealt with me and all have great things to say, Zach wrote me an email threatening my life ( I still have all the emails) I am a surrogate pregnant with twins, I do not have time to engage with these people who have too much time on their hands, I am receiving threats and VERY inappropriate private messages from people calling me a bitch a scammer that I should die karma's a bitch and I will get mine soon etc. I did always answer any calls, text, emails, immediately and was and had no problem trying resolve the matters at hand, but now that threats have started and I have contacted my local police department, I am at my wits end, Tom has ade this situation way more than what it is and it is absolutely unacceptable to act as childish as they are.
I am choosing not to respond to the BOI, as I am not selling anything, I don't plan on selling anything, and I would like my account to be deleted. I am in fear for my life as Tom is going beyond Fauna by harrassing me on my facebook page (which was deactivated today) demeaning my character on other forums which I am not on. I absolutely do not know what to do. I will not engage in something that is not necessary. I gave these people an opprotunity to work it out with me, but because it wasn't in there immediate time frame (within the hour) things have gotten out of control.
My customers whom I have had no issues with, are defending me and everything is being ignored and Tom and Zach are continuing to badger and nothing is even being said. They are full of it, but they definitely are a pair in this.
I have emails etc, to prove my case to you, but I will not be partaking in the BOI to continuously get attacked and threatened.
I would appreciate any help or idea to help resolve this matter, but having a problematic pregnancy as it is I am not suitable to deal with this stress and that is why I have excused myself from participation.
Sincerely,
April
