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STAY AWAY from Nick Mole First Choice Reptiles-

LizardMania

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Oriignal trade deal with Nick, I shiiped first, no prolbem. He then shipped 4 little black throats, all DOA; then he noted he had specially rare uromastyx
specie babies CB availble; well he shipped 2 (1 was DOA due to poor packing again, and even offered him pointers on shipping to differentiation of temps in regions.) The one uro (fraudulantly claimed) is healthy and doing well, however was intentioanlly misrepresented by Nick.

Refund requested due to lack of specie authentication information per Nick Mole (First Choice Reptiles) Purchased as Algerian (U. A. Acanthinura) Uromastyx. Requested proof of bloodline and captive bred parent lineage. Was informed by seller he would send it, though refused to comply. Also, have verified and substantiated documentation of this fraudulant action from validated professional sources.

The original payment of $175 was made, though willing to accept partial payment for shipping and the incorrect uromastyx specie received at market value (equals $100 uro and shipping).

Greg Dudzinski
[email protected]
[email protected]
 
Error made in refund requested

I inaccurately stated the amount in question. The refund requested is $100
of $175 ($75 is the value the uro shipped)

Thank you!

Greg
 
Thread moved to the BOI. The Fauanclassifieds Feedback Forum is for feedback about Fauanclassifieds.
 
Uros

Just so this thread does not go unanswered. The recipient of the Uro has been filled in on the required bloodline data of the U.acanthinura, and to avoid any conflict has been refunded his $100 that he felt he deserved(which I definitely feel he did not). The reason this info was not supplied to him in a timely fashion as I have been at the hospital with my wife and newborn baby(sorry that my personal life has interfered with my business life, it happens). As for poor packing, the First box against my better judgement had several heatpacks in it which the customer insisted on despite our high temps here in Florida and the animals cooked. The Low temps in his area were lower than I would have liked for shipping but would have been fine if several heatpacks were not insisted on. Not sure what happened to the second box, but we pack dozens of orders every day and I don't need someone who ships one lizard a year telling me how to pack my boxes. If anyone feels they need any further info from me you know how to find me. Case closed.

Best Regards,

Nick Mole
First Choice Reptiles
[email protected]
321-373-1498
www.firstchoicereptiles.com
 
First Choice Reptiles. my experiences with them.



First of all. I just want to say that first choice reptiles is now and will stay my first choice on buying any animal online. I was myself nervous about buying an animal off the Internet. Because almost every single dealer doesn't do pay pal or won't show you a picture of your new animal before you pay. Not first choice reptiles. They are so helpful. I read a few bad reviews online like most people probably do. Don't let it spook you. Any company in the world has bad reviews. Theres only one company in the world you won't find bad reviews on and that is Hershey chocolate. The only one!!! Any one else you will find bad things about. People don't understand. Some people should realize that is impossible for every single situation to go perfectly. Nobody can make everyone happy that would be a utopia. These always gonna be a few unhappy people on there. Bad news always travels the fastest. Our of years and thousands of customers. Nick mole and his partners at first choice reptiles. There bound to have a few unhappy people. But there just people like all of us. They make mistakes. They get busy. They get behind. It's part off being a small Buisness owner. There not a giant corporation worth thousands of employees.

I had been shopping around for some monkey frogs for a few weeks. A local pet store had a couple. They died before I could pick them up. He had them. I showed up a week later to buy them. 1 was dead. The other was looking horrible. I felt so bad for them animals. The guy was not housing them right. Etc... He would not take advice. My only other option was online. I wanted a giant waxy monkey tree frog. Or bicolor. And a super Tiger legged monkey tree frog. I tried emailing them. I got answered back immediately. They were out of the country searching for new reptile friends. People try to get a hold of fcr sometimes and get slow answers back sometimes or delayed responses. People need to understand people get busy and cellphone coverage isn't that great all around the world. They always take care of people's issues. Issues aren't expected but they happen. And when they can they fix them. Think about it. The good people at firstchoicereptiles love animals. It's how they started the Buisness. If someone ends up with a animal that ends up doa. Or whatever the problem is. That's not what they wanted to happen. I'm sure they care way more than the customer does. They feel bad for the animal and they feel bad for the customer. No Buisness is out to make enemies. Or unhappy customers. That's y they right the wrongs when they can. Out of thousands of transactions there are gonna be some problems. What about all the good ones. People don't typically gossip about all that. How often do you go to the mall and buy something. Love it. Then go online blabbing about it. Never. It's when Tragedy strikes people blab. Aww these shoes feel apart. Are tv blew up. Are animal passed away. But they rarely go online to say that there purchase was good. Bad news is always more of a blab. So keep that in mind because this store had people out of the country and we're still able to help me. They have a great guy named Ernest that works there. He's awesome. Took the time to take pictures of my new pets. Of different angles. Answered all my questions. All my dumb questions lol. Wanted nothing but for me to be happy and sure about my purchase. Patient. Everything. I've never seen even a local pet store be that helpful. I give them two thumbs up. There awesome.
So i ordered my new buddies. I recieved them the next day. Safe. Secure. Beautiful. Healthy. 1 giant waxy monkey and one super Tiger legged monkey. Got them home. Arrived perfectly. Then they also kept in contact with me until I recieved them and did a follow up with me. And went over all the proper care. I feel like the people at firstchoicereptiles are now my friends and I've never even met them in person. I totally trust them and would never buy from anyone but them. So to all you people thinking about buying from them. Go ahead and give them a try. Ask for ernest if you want. Either way. There awesome. And they do care. Can't listen to a couple bad eggs. I'm buying more animals from them soon. :thumbsup:
 
Your good experiences don't negate another person's bad experience.
I've dealt with Nick in the past - and had both good and bad transactions. I knew I was getting imports, so I was more forgiving than I should have been...Nick seemed like a nice guy, but I made the choice to look elsewhere because of the losses.
It's been a long time - since he's still around, I'd hope that he's stepped up his game a bit.
 
Wow! Nick Mole you will respond to this transaction but you will still not make good on our transaction last year that only had a small hiccup? I don't get it! Just keep ignoring me, that what your apparently good at :angry:
 
Just recieved my two new guys today. I got two more super Tiger legged frogs. There beautiful and healthy. There so cute and active. Thanks very much F.C.R. And like I said. Cannot make everyone happy. It's impossible. I'm a small buisness owner myself and is hardwork. Allot of hard work. Small buisness people are not rich. We do what we can.
 
My transaction would have been a very simple fix. Short and to the point, FedEx was late on delivering my order, I asked Nick to contact FedEx for a refund. Which he did, they issued the refund to Nick, he said he would send it to me. I never received the refund, when I inquired about it the response was "You should have received it by now". Then he ended all communication. This started last year at this time. He didnt have to even pay me out of his own pocket? How could have this not been taken care of? Its too small of a thing to worry about? I don't get it?
 
JonnyBravo23 - You've got a very upbeat attitude...I can't help but wonder if your song would change if you received the low quality animals and lack of customer support that others have experienced. Would you still gush, and sing "cannot make everyone happy" and "we do what we can" with the shoe on the other foot? Or is that just your view through the rose colored glasses because you've been one of the lucky ones?

I don't mean the above as an utter condemnation of FCR - I haven't dealt with Nick in at least 7 yrs. I did get some good animals, along with good responses; but those were overridden by the bad animals and the resounding lack of response that accompanied them. Back then, it seemed like a crap shoot - you either got lucky, or you didn't. As I said previously, since he's still in business, I would hope that he's stepped up his game - but I haven't seen enough recent feedback to indicate one way or the other.
 
Harald,

We get it. People have had good experiences with Nick and bad. Every time some post something good about him you dont HAVE to negate it with the same thing you posted earlier. Seems to me that you have a personal vendetta against him.

Just my .02

John Smith yes its my real name
 
I don't believe I have commented in any other thread, so it's hardly "every time". Having not commented in 7 yrs, I don't see a "vendetta", either...but that's just me. As a matter of fact, I wouldn't have bothered to post now, if the new guy hadn't been been flat out telling people to disregard the negative stories & classifying anybody that told of bad experiences as bad eggs. Heck, I even admitted to getting some good animals from Nick.

You might want to work on your reading comprehension, because you were pretty off the mark on that one.
 
Harald,
We get it. People have had good experiences with Nick and bad. Every time some post something good about him you dont HAVE to negate it with the same thing you posted earlier. Seems to me that you have a personal vendetta against him.

That's actually pretty funny coming from a guy who bumped a 5-year old thread just to post "bump, bump ...".
Kinda looked like you had a personal vendetta, but nothing of substance to add.

Original thread: 2-4-2006: http://www.faunaclassifieds.com/forums/showthread.php?t=75369

Bump (and warning from Rich): 10-8-2011: http://www.faunaclassifieds.com/forums/showthread.php?t=75369&page=116
 
Your good experiences don't negate another person's bad experience.
I've dealt with Nick in the past - and had both good and bad transactions. I knew I was getting imports, so I was more forgiving than I should have been...Nick seemed like a nice guy, but I made the choice to look elsewhere because of the losses.
It's been a long time - since he's still around, I'd hope that he's stepped up his game a bit.

You posted this after someone posted something good about him!
 
JonnyBravo23 - You've got a very upbeat attitude...I can't help but wonder if your song would change if you received the low quality animals and lack of customer support that others have experienced. Would you still gush, and sing "cannot make everyone happy" and "we do what we can" with the shoe on the other foot? Or is that just your view through the rose colored glasses because you've been one of the lucky ones?

I don't mean the above as an utter condemnation of FCR - I haven't dealt with Nick in at least 7 yrs. I did get some good animals, along with good responses; but those were overridden by the bad animals and the resounding lack of response that accompanied them. Back then, it seemed like a crap shoot - you either got lucky, or you didn't. As I said previously, since he's still in business, I would hope that he's stepped up his game - but I haven't seen enough recent feedback to indicate one way or the other.

And you posted this after someone posted something good about him!

How can I be confused Harald?

How else can you take this? You negated your bad experience twice in this thread, saying your same experience. WE GET IT!

How am I "off the mark"?

John
 
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