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Inquiry LLL Reptile and Sending Sick Animals

look i am not saying they are in the wrong nor am i saying i am in the wrong i was just trying to see who else had problems with this company and sick animals i am taking all the necessary steps to ensure that my animals are cared for in the correct manner and are healthy. Whit this being said i will no longer buy animals from this company but i will continue to buy my supplies and feeders (until i get my own stock of feeders going) with this company as they do have the lowest prices anywhere that i have seen.

As for keeping 2 young chameleons in the same age this is possible and i know a few people who have actually kept a male and a female veiled together their whole 7 year lives without any issues. and like i stated the kritter keeper is just until tomorrow when the larger cage gets here do you people not read the whole postings. i just got off the phone with a vet in my area and he is telling me that what the symptoms i explained to him seems like my chameleon has an internal parasite infection and because this chameleon is so tiny there is not much he can do
 
i just got off the phone with a vet in my area and he is telling me that what the symptoms i explained to him seems like my chameleon has an internal parasite infection and because this chameleon is so tiny there is not much he can do

What is your vet's name? I thought it was unusual for a vet to give a diagnosis over the telephone that way?
 
I ordered a Boiga D ( Mangrove ) snake from them probably around Sept maybe the beginning of Oct to ad to my breeding colony. They assured me that it was feeding. I could never get it to eat, and it died about 2 months after purchase.

I have kept these species for sometime and this was the first problem eater I have encountered. So I chalked it off as " Never by from again " .

Sorry to hear about your issue..
 
Pine Haven Veterinary Clinic ws the vet i called and he did not diognose over the phone he just stated that from his experience it seems to him that the cause most likely is internal parasites but he could not be sure unless a fecal exam was done
 
If a business can afford to wait and make the extra ~5.3% and I sell all of my stock in a timely manner, then yes, it does say something about the business model. It says it is constructed wisely enough not to sacrifice ~5.3% for no needed reason.

If a customer cannot or is not willing to pay the ~5.3%, that also might say something about his/her budgetary limits or inclinations as it pertains to available disposable income.

A business exists to be profitable. Providing a product or service matching the need of a customer for what a customer is willing to pay is a wonderful way to achieve that. Just because it does not fit one customer's price expectations is irrelevant if demand matches or exceeds supply such that all available units are sold.

This has no bearing on being in it for the animals or whatever else.

So when you walk into PetSmart and see that they are selling a normal baby Bp for $80, then it's for the love of animals and not the ol mighty buck?
 
typically, captive bred babies are less likely to have internal parasites (although it is not unheard of).
More likely the chameleon that crashed and the one that is crashing were unable to cope with the stresses of shipping; the one who is now thriving probably was able to cope better. I have seen some do better than others with shipping, handling, etc; it depends on the individual animal.
Keep misting him so he can drink if he wants and keep him warm and that is probably all you can do. You may also try using a syringe to hang droplets of water directly on the tip of his mouth to try and get him to drink that way.
I have seen babies kept together do fine and I have had to separate babies because they were fighting. Most of the time chameleons are best by themselves.
Also; dmagick2012, sorry if I am coming off as mean or sarcastic; I have seen so many issues with improper husbandry over the years that it is a sore point with me. I am not a mean person an not usually (terribly) sarcastic, I am just passionate about proper care and tend to take it personally.

SofaKing; Sorry to hear about your mangrove. I have worked with a couple that refused to eat and ended up dying in the distant past. Most mangroves are wild caught and carry heavy parasite loads, probably why it refused to eat and died on you. sometimes the problem with large operations is that you may have 15 different people trying to take care of the same animal and unfortunately the records can get mixed up. I have seen it happen but will not defend LLL on that.
 
this is getting off topic,
anybody who sells anything is looking at the all mighty buck. there are breeders (myself included) who enjoy animals and are not doing it for the money but will welcome some extra income to help support the animals we all enjoy; and then there are large chains. Comparing Petsmart to reptile breeders/resellers is like comparing Walmart to the mom and pops retailer down the block. They are just a faceless chain.
 
Retrospect the the Chams and red eye frogs you ordered are not all that hardy and stress very easy. It happens more times then it should when shipping them arriving DOA or dieing days to weeks later due to the stress.


But it would help a lot of us if you would do a BIG run down list of all your setups and pics of each in the forums so we can evaluate it better and visually see it.

Can post it here-http://www.faunaclassifieds.com/forums/forumdisplay.php?f=609

Since when did V. chameleons stress very easily?
I've owned bred and shipped hundreds of babies and no issues. Veilds are like bullets.
 
They do often have ill snakes at the shows; primarily the juveniles and adults they sell.

In 2012 I bought from them a truly gorgeous, dark pewter male corn snake. From the get-go he had regurge problems on appropriately sized prey, and was losing weight. He was seen at a reptile vet and went through two courses of deworming. He continued requiring smaller and smaller prey items until I finally euthanised him about 6 months after purchase. I will never purchase an animal from them again.
 
Veils are in fact the hardiest of the chams.
I bet the problem lies with the fact that LLL is not a breeder, they are a reseller, meaning the chams have been shipped at least twice, possibly within a short period of time if they just got them. Even the toughest animals can have trouble with that.
Personally I recommend people buy animals direct from the breeder if possible, it is less stress on the animal overall.

kind of a side note;
I don't know how they do things at LLL, but years ago when I worked at a pet shop we would let the chameleons settle for a week or two before making them available for sale. we had very few problems doing it that way. Veils were the only ones we would stock because they were the hardiest species, but there was always the occasional one that did not handle shipping well and sometimes die as a result despite our best efforts. Live animals are always going to be a gamble and unfortunately sometimes it just doesn't work out well. #1 reason I avoid chameleons nowadays is because they are higher risk for stress related death. Even though I have wanted to get a panther for (+/-) 15 years I still won't do it.

Just keep trying to nurse the little guy along and hope he comes around. If he doesn't make it, I would regroup and see about getting one at an expo directly from a breeder.
Best of luck
 
In November, 2013 from LLL Reptile's Black Friday sale I placed a fairly large order which included a female Jackson's chameleon and a Graceful chameleon along with numerous supplies. Unfortunately, I had to have the chameleons shipped to a relative's home as I wasn't going to be home to accept delivery. A few days later I was able to pick them up and discovered the Jackson's chameleon was fine, but the Graceful chameleon had numerous and very obvious, under-skin, parasites covering several different areas of its body. They were the type (the name eludes me at this time) which needed to be surgically removed by a vet. Of course, my complaint about the condition of this poor little creature was not valid due to LLL Reptile's enforced time limits regarding notification and unfortunately, the person who accepted delivery had observed the parasites upon acceptance of the delivery, but failed to mention this to me until I went to pick them up and noticed it.

My bad luck, yes; but worse for this poor little baby who died before I was able to get it to the vet for treatment. LLL Reptile either never saw the animal that was shipped or obviously have no concern for their animals or customer relations since there was no way the horrendous condition of this animal wasn't immediately noticeable.
 
With big importers and dealers, I learned to temper my expectations and realize that when ordering an animal(s) to be ready for anything. I believe most of them really do try to please but there is no getting around the biology of the animals, especially with chameleons and frogs. I learned everything that could possibly be wrong with them and I had a plan and quarantine for every animal coming in. When I didn't do that and animals failed to acclimate, I learned a painful lesson. I also would hold off on shipping until I was home and weather was cooperative. Simple, just takes some planning and a bunch of research. All part of the fascination for me even if the results are not always what I hoped for.
 
I have bought several animals at LLL and they have done well for me (although picked picked up at their store). Their store are pretty cleaning by pet shop standard and the animals seems reasonably well cared for and most of them look good but every once in a while there are a few skinny and sickly looking ones (I guess this depends on their suppliers).
The $1200 for 2 baby veiled chams and 2 red eyed tree frogs makes your post a bit suspicious. And why would do you keep a baby veiled cham in a large screen cage?
Kay
 
as for the leos no i dont control when they choose to cool down but maybe you miss read what i said i said if the temps in the tank get too hot then i choose to cool it down meaning if the temps in the tank go higher then 98 degrees i choos to cool it down so they dont bake to death but temps average between 89-95 on the hot side and 80-86 on the cool side and at night on the cool side of the tank i have seen temps go as low as 75 and as low as 85 on the warm side of the tank so yes i can regulate the temps in a 10 gallon glass terrarium.

If your setup allows for the temps in the tank to get too hot, then it's a bad setup. What if you're not there to 'cool it down?' With $1200 spent, was a thermostat part of the cost?
Were the animals sick when shipped? Maybe, maybe not - maybe they were just stressed. Your setups are definitely not helping matters.
 
I can't say they didn't send you sick animals, but I can say that you ordered some delicate animals without having setups ready. Both chams and red-eyes can be extremely stressed from shipping, and can go downhill quickly if their needs are not immediately met. I agree with the others; can we see your setups, and how did you rack up that large bill for 4 relatively inexpensive animals and supplies?
Did you have proper UV on the chams? The Leos had a 90 to 80 temp gradient--where did they cool off?

Noelle

Couple of notes here. First off, healthy chameleons and healthy tree frogs can be shipped, and be viable, with an exceedingly high degree of success. I have a difficult time substantiating "exceedingly stressed" when I know that the survival rate for healthy animals of these types properly shipped is exceedingly high.

As to who to buy from, if you purchase from a flipper, that being someone who did not produce the animals, my experience is that the quality of the animal will be lower. If for no other reason than that a breeder has to have good enough husbandry to not only produce the animal, but then to also raise it for weeks, if not more often months. Flippers have no such requirements. Often, the only requirement is to keep it alive for a week or two.
 
yes lll reptile is very bad . they need to fire everyone that works for them . no one helps you they are all dicks and I went yesterday ask for 10 large mice got home and seen they gave me 10 baby mice . they will rip you off and take your money b carefull
 
I recently received a tortoise from them (a relatively large female homeana import). She exceeds my expectations in terms of quality and is doing quite well in the usual set of practices I put new animals through for individual and project/group healthy and safety. I corresponded with Kate at LLL before and after the process of selection and ordering and she communicated honestly and clearly. I have had a series of good experiences communicating with LLL such that I could determine if choice individual animals would serve as good fits for very particular projects of mine or not.
 
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