Info Arizona Exotics --- Payson, Az.

[xxmonitorlizardxx]

Do you have anymore pictures of the unfortunate conditions you saw the animals in?

 

[Sang]

Okay, well I'm still out of town(and posting from my phony), but i was in Payson as of Thursday. What I can tell you is I know the store and owner very well. I went in and looked at the situation. Yes there was one collard lizard in awful condition, Tom had you asked or said something to someone(instead of snapping a photo) they'd of told you that a lady brought it in after not caring for it properly for over 30 days and left it with them. The had no room in quarantine to place it and the decision to place it in the enclosures was incorrect. As far as that goes it wasnt handled properly.

Yes as for the "30"animals in need of immediate attention, there is not even 25 reptile on display for sale. They were actually in good condition contrary to your statement, only animals that I can even think of appearing thin were two very young savanna monitors. Unfortunately due to the holiday weekend they had received feed crickets the week before and than delayed due the memorial day weekend..crickets are in and they are back being fed daily.

Dry empty water bowls were in majority empty enclosures. The water bowls that had algae our changed out and refilled often. It is Arizona and those enclosures have very good ventilation and dry out fast.. literally within a 24hr period a small water bowl can dry out..this is summer in az after all.

Sheds in the enclosures? Two enclosures had sheds.

While I'm not associated with the shop I do know them very well,well enough to bring this thread to their attention and to say your embellishment of the exact situation was needless to say excessive. If everything is/was as bad as you claimed please provide more proof than one image of an animal you didn't even inquire about.

I mean hell you walked in and saw that and didn't say anything out even attempt to do anything? ...


This will be the only post I make. Everyone has an of week, imperfect visit but i assure you the statements from Tom were no were near as tragic as stated, and again had he asked and been informed about the 1 animal in a poor pre existing shape he may have gotten more info.

 

[Lucille]

Okay, well I'm still out of town(and posting from my phony), but i was in Payson as of Thursday. What I can tell you is I know the store and owner very well. I went in and looked at the situation. Yes there was one collard lizard in awful condition, Tom had you asked or said something to someone(instead of snapping a photo) they'd of told you that a lady brought it in after not caring for it properly for over 30 days and left it with them. The had no room in quarantine to place it and the decision to place it in the enclosures was incorrect. As far as that goes it wasnt handled properly.

Even if I believed that somewhat convoluted excuse, the photo still attests how little they value the critters in their care. If it was brought in poorly, the first action should have been to clean or replace the enclosure, put in fresh food/water, quarantine and maybe even get a vet to look at it.

Dry empty water bowls were in majority empty enclosures. The water bowls that had algae our changed out and refilled often. It is Arizona and those enclosures have very good ventilation and dry out fast.. literally within a 24hr period a small water bowl can dry out..this is summer in az after all.

Fresh water is vital to critters. If a pet store cannot hire enough help to keep fresh water in enclosures, it should get out of the business. And Tom detailed how he saw employees hanging out around the cash register while the critters went without.

This excuse post is a colossal fail, there is NO excuse for the way the critters were kept.

 

[Amelanistic Orca]

Even if I believed that somewhat convoluted excuse, the photo still attests how little they value the critters in their care. If it was brought in poorly, the first action should have been to clean or replace the enclosure, put in fresh food/water, quarantine and maybe even get a vet to look at it.


Fresh water is vital to critters. If a pet store cannot hire enough help to keep fresh water in enclosures, it should get out of the business. And Tom detailed how he saw employees hanging out around the cash register while the critters went without.

This excuse post is a colossal fail, there is NO excuse for the way the critters were kept.

Thank you for your post here Lucille. Because... It stunk real bad after James' post. Wow! How's that Collard doing today James?

 

[allreptiles1966]

Okay, well I'm still out of town(and posting from my phony), but i was in Payson as of Thursday. What I can tell you is I know the store and owner very well. I went in and looked at the situation. Yes there was one collard lizard in awful condition, Tom had you asked or said something to someone(instead of snapping a photo) they'd of told you that a lady brought it in after not caring for it properly for over 30 days and left it with them. The had no room in quarantine to place it and the decision to place it in the enclosures was incorrect. As far as that goes it wasnt handled properly.

Yes as for the "30"animals in need of immediate attention, there is not even 25 reptile on display for sale. They were actually in good condition contrary to your statement, only animals that I can even think of appearing thin were two very young savanna monitors. Unfortunately due to the holiday weekend they had received feed crickets the week before and than delayed due the memorial day weekend..crickets are in and they are back being fed daily.

Dry empty water bowls were in majority empty enclosures. The water bowls that had algae our changed out and refilled often. It is Arizona and those enclosures have very good ventilation and dry out fast.. literally within a 24hr period a small water bowl can dry out..this is summer in az after all.

Sheds in the enclosures? Two enclosures had sheds.

While I'm not associated with the shop I do know them very well,well enough to bring this thread to their attention and to say your embellishment of the exact situation was needless to say excessive. If everything is/was as bad as you claimed please provide more proof than one image of an animal you didn't even inquire about.

I mean hell you walked in and saw that and didn't say anything out even attempt to do anything? ...


This will be the only post I make. Everyone has an of week, imperfect visit but i assure you the statements from Tom were no were near as tragic as stated, and again had he asked and been informed about the 1 animal in a poor pre existing shape he may have gotten more info.

Friends chime in here all the time to help their buddies post info so they don't look so bad. But what's great on here,people know BS when they see it.

That cage is disgusting,and my thoughts would be,if that one is dirty,there are others.

It takes one min. To put water in the cage. Come on man,people are not stupid on here. I seen some very intelligent people posting on here. So intelligent I have to stay away. Lol

If your that caring for your buddy,go clean cages,water bowls and maybe sweep the floor.

 

[Amelanistic Orca]

I had heard things were cleared up. So... After a couple failed attempts. I ceased and desisted on my actions. I saved the worst phone call for the shop owners for last.

That was when mutual friends convinced me to hold off... Jim, your post just made this worse for your friends I'm thinkin'. This IS NOT about you, me, them, her, him, or anybody else... Lol.

It's about the animals slammed in locker holds by us humans. That picture says enough about what is in store, and all around that Lizard.

I left a lot of other things out of this post. I walked thru that place like a Regional Manager would to a chain store, being as I've done that before... I'd have dinged you all for a lot more than I listed, since you might want to take a defensive stance... I can really go into detail if you'd like?

On another note... Don't let that be your only post. That's usually a lie when posted here, but I want to get to know you and the store owners a lot more now. What are their names by the by? Let's hear from them now... I think it's time!

What I saw wasn't even funny in any way, shape, form, or fashion. I was trying to be nice... We just took a heavy left here. Somebody talk to me before Monday morning. I gotta date plugged into my phone to place that call first thing.

 

[allreptiles1966]

It seems I upset a member on here that thinks I made a dig on intelligent people.

I assure you it was no dig.

For a regular guy like me,it's hard to keep up with some of the intelligence on here. Sorry,but I'm not highly educated and some if the wording people use is tough. I'd gave to buy a dictionary to keep up.

Sorry for any feelings hurt.

 

[Brandonmarsh29]

Ok James lets say I believe you just a little bit if someone brought the poor guy in neglected and looking like he's on the way out WHY WAS HE OUT THERE ON DISPLAY? O wait quarantine was full! Even so he's sitting in his own poop and his water dish is bone dry! There is nothing ok with that. Being out there dehydrated empty water dish malnourished and probably with a price tag ppl walking around the store other animals nearby is putting more stress on the lil guy. He needs to be away from all that in a warm quiet place better yet in the care of a vet. And you knowing the owner as well as saying that's the only post you putting up.... Well what does that smell like?! Tom on the other hand his picture kinda fits the ol' thousand words saying. I find it hard to believe something that deliberate to an animal in that shape is the only thing wrong here. No reason that lil guy should be out there like that in his shape.

 

[Kauai]

Dam it sucks the reptlies were in that shape but some people on here are crazy

 

[xxmonitorlizardxx]

Do you have anymore pictures of the unfortunate conditions you saw the animals in?

No response? Oh well...

I checked their Facebook page. The animals appear healthy and the enclosures look maintained.
https://www.facebook.com/105AELLC

The website gives over 100 pictures of healthy animals, while the OP has given only one picture of an animal that was dropped off. This gives the store more credibility than the OP IMO.

 

[DanielleD]

We at Arizona Exotics had this thread brought to our attention a couple of days ago. Let me start this off with some facts. First, there was a Collared Lizard in very poor shape. While we are truly sorry anyone had to see the animal in that condition, being in a small town like Payson, we're the only real pet store around. People bring animals in to us in less than desirable conditions almost daily. We recently converted our bathroom into our quarantine room. Unfortunately, that didn't give us a lot of space. We went in after hours upon hearing of this thread and looked through everything. There were two shed skins and a few poops that got overlooked and for this, we apologize as well. Due to personal reasons, we have been under-staffed for the past two weeks. Tom, we truly feel that in the event you see ANYTHING that you consider is putting an animal's well-being in jeopardy, we'd really appreciate it brought to our attention. You stated that there were employee(s) around the cash register, so someone must have been free to speak with you. (And even if we had been busy at the moment, we would gladly have made time.) Had you taken the time to do so, I'm sure you would have quickly realized we are all very nice, genuine, helpful people. Again, we apologize for our errors, and hope some of you will come take a look at the thriving animals that are actually for sale.

 

[Amelanistic Orca]

No response? Oh well...

I checked their Facebook page. The animals appear healthy and the enclosures look maintained.
https://www.facebook.com/105AELLC

The website gives over 100 pictures of healthy animals, while the OP has given only one picture of an animal that was dropped off. This gives the store more credibility than the OP IMO.

Now, inquire on the Green Tree Pythons alone... There was 3 that I saw. Or, the Chuckwalla on display with no light, and on rabbit pellets? Iim going to unravel it slowly. All ya gotta do right now, is inquire on the GTP's. I know what I saw, and it can't be unseen.

 

[Amelanistic Orca]

We at Arizona Exotics had this thread brought to our attention a couple of days ago. Let me start this off with some facts. First, there was a Collared Lizard in very poor shape. While we are truly sorry anyone had to see the animal in that condition, being in a small town like Payson, we're the only real pet store around. People bring animals in to us in less than desirable conditions almost daily. We recently converted our bathroom into our quarantine room. Unfortunately, that didn't give us a lot of space. We went in after hours upon hearing of this thread and looked through everything. There were two shed skins and a few poops that got overlooked and for this, we apologize as well. Due to personal reasons, we have been under-staffed for the past two weeks. Tom, we truly feel that in the event you see ANYTHING that you consider is putting an animal's well-being in jeopardy, we'd really appreciate it brought to our attention. You stated that there were employee(s) around the cash register, so someone must have been free to speak with you. (And even if we had been busy at the moment, we would gladly have made time.) Had you taken the time to do so, I'm sure you would have quickly realized we are all very nice, genuine, helpful people. Again, we apologize for our errors, and hope some of you will come take a look at the thriving animals that are actually for sale.

How is that Collard today?

 

[Lucille]

You stated that there were employee(s) around the cash register, so someone must have been free to speak with you.

WHAT??? You have the NERVE to try to reflect responsibility on Tom? What an abdication of responsibility for critters who depend on you for their lives.

The poor Collared was apparently no better off in your care than it was with its previous owner.

It is YOUR responsibility to see that things get done. Did you fire those lounging around the register while Tom said there was no water in dishes?

 

[xxmonitorlizardxx]

WHAT??? You have the NERVE to try to reflect responsibility on Tom? What an abdication of responsibility for critters who depend on you for their lives.

The poor Collared was apparently no better off in your care than it was with its previous owner.

It is YOUR responsibility to see that things get done. Did you fire those lounging around the register while Tom said there was no water in dishes?

Not according to Tom. According to him:

This IS NOT about you, me, them, her, him, or anybody else... Lol.

It's about the animals slammed in locker holds by us humans.

If that's true he should have spoken to someone. Coming here and gossiping about it will not directly solve the problem. But he had an open opportunity to make a direct impact while there.

 

[jusmebabee]

Instead of continuing to be negative how about taking their offer to come check the store out now that they got the message.
She gave an explanation and apologized.
She didn't call Tom a liar she did what you wanted.
Instead of the back and forth appreciate the fact that they say they made changes. I didn't sat give them a medal for what they should've done originally but you keep beating someone down they say screw you and ignore your suggestions, then you
ll be here whining how bag they are and didn't listen

 

[Lucille]

If that's true he should have spoken to someone. Coming here and gossiping about it will not directly solve the problem. But he had an open opportunity to make a direct impact while there.

Once again, responsibility for the reprehensible lack of care is redirected, fingers pointing everywhere but the pet shop that turned its back on this little lizard.

And you are kidding, right? Making a thread on the BOI will give notice to many about what Tom saw, and much more likely to effect change: either the critters are cared for, or the customers will see updates and more photos with resulting loss of business, (who want to see critters like that Collared in the sale area).
I'm hoping Tom will check back himself or send acquaintances.

But since you want the personal touch, Tom, I think you should make that planned call Monday morning.

 

[xxmonitorlizardxx]

The lizard is not the pet shops responsibility. It is/was the responsibility of some lady who dropped it off.
Most pet shops probably would have thrown it out and disposed of it. The Pet Shop has an agenda and the Collard Lizard isn't in it, it is a side affair. Outside of the shop, the people who worked there decided to take it in and it now has a more suitable enclosure and was fed. Had it remained in the woman's care, it would have stayed in those conditions.

No, I'm not kidding. Why would I? Making a thread on the BOI might bring attention, but that doesn't mean the store will see it. If I go on to the White House's Facebook page and invite President, Barrack Obama to my birthday party, he might not see the invitation. If I see him in a McDonalds and invite him, the invitation is definitely received. Whether he comes or not is up to him, and the same can be applied to this situation. Had Tom said something and the store refused then I could not say anything about that. But being timid, posting about it here, and waiting for some user to tell his friend about it and for that user to tell their friend about it, which can be seen here:

I got a message from a friend who has a friend, that is an acquaintance of theirs...

about it is a long drawn out process that might not even work.

 

[Amelanistic Orca]

The lizard is not the pet shops responsibility. It is/was the responsibility of some lady who dropped it off.
Most pet shops probably would have thrown it out and disposed of it. The Pet Shop has an agenda and the Collard Lizard isn't in it, it is a side affair. Outside of the shop, the people who worked there decided to take it in and it now has a more suitable enclosure and was fed. Had it remained in the woman's care, it would have stayed in those conditions.

No, I'm not kidding. Why would I? Making a thread on the BOI might bring attention, but that doesn't mean the store will see it. If I go on to the White House's Facebook page and invite President, Barrack Obama to my birthday party, he might not see the invitation. If I see him in a McDonalds and invite him, the invitation is definitely received. Whether he comes or not is up to him, and the same can be applied to this situation. Had Tom said something and the store refused then I could not say anything about that. But being timid, posting about it here, and waiting for some user to tell his friend about it and for that user to tell their friend about it, which can be seen here:

about it is a long drawn out process that might not even work.

You wreak of newness... Please stick around noob!

 

[Brandonmarsh29]

The lizard is not the pet shops responsibility. It is/was the responsibility of some lady who dropped it off.
Most pet shops probably would have thrown it out and disposed of it. The Pet Shop has an agenda and the Collard Lizard isn't in it, it is a side affair. .

So you are pretty much saying to just let the lil guy suffer eh that from a moral standpoint its no biggie... Awesome bro! Like it keeps being said if all someone is going for is money live animals aren't for them! Anyone with any decency in them puts the animals well being first I have in the past and will again turn HUNDREDS of dollars down once I saw what my lil guys were headed for. Point is the took him in they need to get him taken care of. We saw the pic no water dirty cage etc... He should have been out in the store ANY EXTRA STRESS is going to make it so much worse and for whatever reason quarantine was full or whatever still do whatever you can to get him in a safe place... Out in the store was very irresponsible. Hows the lizard doing today?