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Bad Guy Crappy Shipping Practices-Kevin Olbrych owner Suncoast Reptiles

Still hoping Kevin might come explain what the Hell he was thinking shipping like this instead of just calling me a liar and telling me I've been harassing him for weeks.
 
imabirdmom said:
Still hoping Kevin might come explain what the Hell he was thinking shipping like this instead of just calling me a liar and telling me I've been harassing him for weeks.
Click to expand...

I would not hold my breath waiting for it.

Suncoast is a wholesaler ... they have no concern for anything other than the bottom dollar.

The packaging was inappropriate.
 
too bad Kevin chose to 'deny everything' instead of just apologize, explain he ran out of insulated and/or fedex boxes and refund a reasonable portion of the sale for shipping shortcomings.

it's about time customers always include in their purchase agreement/notes etc that shipping must be in carrier-approved packaging specific to that animal(s); and be poised initiate chargebacks if seller uncooperative in compensating for packaging that did not reasonably take the animal's health & welfare into consideration.

greedy sellers just looking for maximum profit minus expenses need to at least offer customer the option to purchase carrier-approved shipping containers if the seller is offering 'free' or 'included' shipping that isn't carrier-approved for the animal(s) shipped.

afterall, big bro (FC community) is watchin!
 
I agree Neil. As you can see I did ask but let myself be dazzled by the fact he was a reptile distributor and missed him actually acknowledging or answering my question. I encourage others to speak out. This wasn't a one time occurrence at all. I also encourage others to review his business on yelp. Monday I'm contacting animal control in Tampa regarding his cruel/unsafe shipping as well as Fish and Wildlife. Not sure if any of them care but my only goal here is making sure he thinks twice before EVER doing this again to any animal in his care.
 
Hey guys, some of the shipping I've seen on here really sucks. I'd just like to say I ordered a baby reeves turtle from Kevin and it was delivered this morning. I'll admit the cardboard box (flipped inside out) was off putting at first, but when I opened it there was plenty of newspaper surrounding a plastic container with the turtle and damp paper towel. Overall I was pleased with my shipment but am very sorry for all who had bad experiences and best of luck.
 
Your's got a plastic container?? Wow they got the VIP treatment. Still dumpster diving for boxes and not adding insulation? I'll let FedEx know. Reinforcement is required for boxing by FedEx.
 
To everyone who received badly/poorly packaged animals who don't seem to see an issue because "my animals got here ok."

The reason we use double boxes is for the crush weight and to keep the temperatures stable. A single little cardboard priority box, even with a flimsy inner cardboard box will NOT stand up to the stresses of shipping.

The people that had animals arrive alive were lucky, nothing else. Animals have already died. With all the information out there regarding shipping live harmless reptiles, this method of shipping is inexcusable.
 
@ snakequenn

Snake-Queen said:
I would not hold my breath waiting for it.

Suncoast is a wholesaler ... they have no concern for anything other than the bottom dollar.

The packaging was inappropriate.
Click to expand...

Do you only sell animals that you produce? I know for a fact you do not. I have purchased a red tail boa from you at a show and you told me that you did not produce it and you purchased them for resale. So that makes you a wholesaler, in your words, by your definition, you being they "have no concern for anything other than the bottom dollar." <--- your words

Saying things like this discredits the BOI. Do all wholesalers only care about money? Are all wholesalers bad? If so then you are also bad, or, are you perhaps the exception.

Furthermore,
You are bold to talk so bluntly about someone whom you will probably see at Reptile shows. Just my .02
 
0.1 2013 CB Emerald Tree Boa, tame $1200 w/ cage $1400 firm
6.3 2015 Normal Colombian Boas, $75 each
0.2 2014 Hog Island Boas, pure $300 each
1.1 2014 Costa Rican Boas, $200 each -SOLD
4.0 2014 Desert/Splendida King Snakes, $50 each
2.0 2014 Fire Corn Snakes, $100 each
9.1 2014 Bubblegum Snow Corn Snakes, $75 each/ $90 female
1.0 DH Purple/GS Retic, $600
0.1 Graniteback Retic, $700
1.2 Sunfire Retics, $250

@ SnakeQuenn
This is from your facebook page.
Of these animals which did you produce?
 
I ordered from kevin 3 different times and all my turtles were shipped well protected and insulated. Kevin has been on here for years and never a bad post. I would recommend him every time. He ships when he says allows plenty of time for payment plans.
 
hypocamaro said:
Do you only sell animals that you produce? I know for a fact you do not. I have purchased a red tail boa from you at a show and you told me that you did not produce it and you purchased them for resale. So that makes you a wholesaler, in your words, by your definition, you being they "have no concern for anything other than the bottom dollar." <--- your words

Saying things like this discredits the BOI. Do all wholesalers only care about money? Are all wholesalers bad? If so then you are also bad, or, are you perhaps the exception.

Furthermore,
You are bold to talk so bluntly about someone whom you will probably see at Reptile shows. Just my .02
Click to expand...
Do you understand what wholesale means? Selling individual animals at market price (not in mass quantity like a wholesaler) is not wholesaling.
 
dhct301 said:
I ordered from kevin 3 different times and all my turtles were shipped well protected and insulated. Kevin has been on here for years and never a bad post. I would recommend him every time. He ships when he says allows plenty of time for payment plans.
Click to expand...

Well we have multiple shipments using USPS boxes turned inside out with no insulation in fact NOTHING to protect the tortoises from temps or crushing and we have turtles that arrived dead shipped as I stated. Not sure what you did to deserve the VIP treatment but my video shows EXACTLY how my tiny babies arrived. Hell I would have paid $10 extra dollars if he can't afford to buy reptile boxes. I suspect FedEx and him are going to be either parting ways or he's going to be under more scrutiny soon. Got tired of waiting for them to act so contact F&W and The Humane Society both of whom are familiar with Mr. Olbrych on other issues. I am so not done with this.
 
Got tired of waiting for them to act so contact F&W and The Humane Society
Click to expand...
I understand your frustration but contacting the HSUS is not productive. They'll only use any information you send them to lobby against responsible reptile owners. HSUS is no better than PETA and if it was up to them you wouldn't have the right to own your tortoises whether you care for them properly or not.
 
imabirdmom said:
... I suspect FedEx and him are going to be either parting ways or he's going to be under more scrutiny soon. Got tired of waiting for them to act so contact F&W and The Humane Society both of whom are familiar with Mr. Olbrych on other issues. I am so not done with this.
Click to expand...

I understand your frustration, given the last two shipments you've received and posted about. I also agree that Kevin/Suncoast did not ship in accordance to SYR's standards, FedEx standards, or even freakin common sense standards relative to keeping animals safe and secure during shipment. Any animal that suffers due to negligence by it's keeper/breeder is completely unacceptable. Those keepers/breeders/sellers should absolutely be exposed and avoided.

However, do you really think that bringing even more attention to an already beleaguered and misunderstood hobby/industry is helpful?
 
Imabirdmom, do you realize that the HSUS wants none of us to be allowed to have any of our reptiles as pets at all? That is their ultimate agenda.. It is littered all over our community.

Contacting them about one businesses poor shipping practices adds fuel to their fire...and a worse case scenario that none of us can ever receive a reptile in the mail, no matter how wonderfully packaged they are
 
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