Bad Guy Crappy Shipping Practices-Kevin Olbrych owner Suncoast Reptiles

[Billy1138]

0.1 2013 CB Emerald Tree Boa, tame $1200 w/ cage $1400 firm
6.3 2015 Normal Colombian Boas, $75 each
0.2 2014 Hog Island Boas, pure $300 each
1.1 2014 Costa Rican Boas, $200 each -SOLD
4.0 2014 Desert/Splendida King Snakes, $50 each
2.0 2014 Fire Corn Snakes, $100 each
9.1 2014 Bubblegum Snow Corn Snakes, $75 each/ $90 female
1.0 DH Purple/GS Retic, $600
0.1 Graniteback Retic, $700
1.2 Sunfire Retics, $250

@ SnakeQuenn
This is from your facebook page.
Of these animals which did you produce?

Reselling a few snakes produced by someone else is a far cry from calling someone a wholesaler. That was quite an erroneous leap you took there...

 

[hhmoore]

The person he was addressing is not the subject of this thread anyway...besides, (almost) everybody knows that buying animals to resell at a profit makes one a flipper

 

[Dennis Hultman]

Kathy, I agree with everyone that the shipping was seriously lacking. The other people that came forward also makes the case that it is his standard shipping practices. I think most are in agreement on that topic.

I do have some criticism for you. With the overall story of the bad packaging job, I didn't want to bring it up right away because the focus should have been on the bad packaging job.

Well here it is now and I hope you can understand I don't have a problem with your overall BOI report on his bad packaging.

If the shipment had arrived and properly packaged you were still demanding funds back very aggressively.

The agreed upon price was $300 shipped. In your first correspondence with the seller before the package even arrived you sent him a demand for funds to be sent back to you.

If I had made a deal with you for 300 shipped and I sent my package out appropriately, I would find your first email after the time FedEX gurantee had for delivery passed, utterly off putting and total BS! You weren't entitled to anything.

My deal with FedEx has nothing to do with you as I'm the shipper. If I combine and lower prices and include the total price with shipping, who the hell are you to send such a email to the seller just for a late package? Your not entitled to to a refund for shipping that was included in the total price.
You were very demanding of a refund immediatly BEFORE the animals arrived.

You started asking for shipping money back as soon as the package was an hour late. That makes you sound very petty.

The shipping price was none of your concern. You agreed to a price which included the shipping. So if he had paid zero for the shipping or 200 bucks its not your concern.

Then every email after that you kept stating well the package wasn't here by 12 I want some money. The multiple times it was stated then followed by "well I want the shipping money back" was presented in the emails as if he did you wouldn't be here posting about it.

It was in the ladder emails the packaging became more of the focus and what other people might think of him and his reputation.

You should be applaud about the shipping. That's what this thread centers around. Your communication with him centers around not getting your package on time and wanting money for it even before the package arrived.

Then after instead of just focusing around the horrible packaging, you just kept pouncing on I want money it wasn't here before 12.

If he had packed it well, I would find your antics about the late package part over the top.

I have been offered funds back for a late shipment I received. I have never asked for them. I think it's great that a seller offers, I don't think it is required and you certainly aren't entitled to anything. Even more so when the price includes the shipping.

I had package sent to me that was missing in action over three days. The seller worked on tracking the package and kept me updated. The animals arrived in perfect condition due to the package job. Months later the seller contacted me and told me that the company finally paid off on the late arrival and he would happy send me a refund. The way I figured it was I paid for a set price for the animals shipped to me. The animals arrived healthy. I got what I paid for. I told him not to worry about it because i paid I stated I would for the animals shipped and I received them. He told me I had store credit then if I wouldn't take the funds.

In this case you were whining about a refund for shipping a hour passed the time FedEx was suppose to be there. Telling him what he needs to do and who to call because you are "entitled" to a cheaper price shipped because it was late. Your not! The shipper is! If you paid for the shipping as a separate expense and the shipper is refunded then the correct thing his for him to send it to the buyer.

You on the other hand are only entitled if the shipper receives the funds back. Not just because it was late to you. FedEx doesn't make the agreement with you the receiver it makes it with the shipper. Unless the shipper states to you he will refund if the package is late, it doesn't really have anything to do with you at all. The terms with FedEx is with the person who has the account not the buyer. Like I stated though the correct thing to do if your a shipper and charge the exact shipping price and you do receive a refund from the carrier, you should sent it to the buyer.

But a buyer demanding a refund on shipping within a hour of the package being late stating I'm "entitled". Seems very petty.

 

[Dennis Hultman]

*appalled

"You should be applaud about the shipping."

 

[Dennis Hultman]

It's obvious I didn't proofread anything so just replace the "your" where appropriate with "you're", the capitol I where it belongs and add in the words I thought about and skipped and will call it good.

 

[Dennis Hultman]

"ladder"

* latter

That one bothers me enough to make the correction as well.

 

[snakesareawesome]

HSUS will use the info you send them to make sure no one can ever ship a reptile again, packed well or not. Fish and Wildlife is basically a branch of PETA at the moment.

 

[Snake-Queen]

Do you only sell animals that you produce? I know for a fact you do not. I have purchased a red tail boa from you at a show and you told me that you did not produce it and you purchased them for resale. So that makes you a wholesaler, in your words, by your definition, you being they "have no concern for anything other than the bottom dollar." <--- your words

Saying things like this discredits the BOI. Do all wholesalers only care about money? Are all wholesalers bad? If so then you are also bad, or, are you perhaps the exception.

Furthermore,
You are bold to talk so bluntly about someone whom you will probably see at Reptile shows. Just my .02

Wholesaler = sells massive quantities of animals below fair market value.

And when did I sell you a boa? I've never been to Texas.

0.1 2013 CB Emerald Tree Boa, tame $1200 w/ cage $1400 firm
6.3 2015 Normal Colombian Boas, $75 each
0.2 2014 Hog Island Boas, pure $300 each
1.1 2014 Costa Rican Boas, $200 each -SOLD
4.0 2014 Desert/Splendida King Snakes, $50 each
2.0 2014 Fire Corn Snakes, $100 each
9.1 2014 Bubblegum Snow Corn Snakes, $75 each/ $90 female
1.0 DH Purple/GS Retic, $600
0.1 Graniteback Retic, $700
1.2 Sunfire Retics, $250

@ SnakeQuenn
This is from your facebook page.
Of these animals which did you produce?

Boas I produced, retics belong to a friend, corns came in a trade, kings I bought for resale (flipping) when I had no animals to sell.
However, this doesn't make me a wholesaler ...

Do you understand what wholesale means? Selling individual animals at market price (not in mass quantity like a wholesaler) is not wholesaling.

Reselling a few snakes produced by someone else is a far cry from calling someone a wholesaler. That was quite an erroneous leap you took there...

The person he was addressing is not the subject of this thread anyway...besides, (almost) everybody knows that buying animals to resell at a profit makes one a flipper

__________________________

You obviously have an issue with me, so you may message me with your concerns.

This thread has nothing to do with me or what I do or do not produce.

Fact: Suncoast sells massive quantities of animals below market value. (definition of wholesaler)
Fact: That packaging job was horrendous and completely unacceptable.

There have been others who have chimed in stating that they have also received their torts in the same manner, indicating this is their standard shipping method for torts.

 

[Guy Castro]

I enjoyed what "Flipper", as a kid. Awesome dolphin!

 

[Guy Castro]

Watching^^^

 

[hypocamaro]

I have read nothing good about how "Flippers" are acceptable. I purchased the red tail boa from you at a show in South Carolina. Its just funny how you go to a show with 4 tables full of reptiles and you only produced about 5% of the animals on your table and you are only a flipper but when the same amount of reptiles can be on someone else's table then they are a wholesaler.

I also remember at that show you had a bunch of rodents that you did not produce that you were selling at wholesale.

0.1 2013 CB Emerald Tree Boa, tame $1200 w/ cage $1400 firm
6.3 2015 Normal Colombian Boas, $75 each
0.2 2014 Hog Island Boas, pure $300 each
1.1 2014 Costa Rican Boas, $200 each -SOLD
4.0 2014 Desert/Splendida King Snakes, $50 each
2.0 2014 Fire Corn Snakes, $100 each
9.1 2014 Bubblegum Snow Corn Snakes, $75 each/ $90 female
1.0 DH Purple/GS Retic, $600
0.1 Graniteback Retic, $700
1.2 Sunfire Retics, $250

So out of 37 animals on your list you produced 9? Seems like a wholesaler to me.

If bugs me that you say that since he is a wholesaler that means he is crap. Some people say the same about flippers right? Again, I bet, in your eyes you are the exception.

The point I am trying to make is that not all flippers are bad and not all wholesalers are bad. You are too quick to label them that way. Some of the best reptile purchases I have made are from flippers and wholesalers. Some of the worst from big breeders. Try to get away from the quick stereotyping.

 

[nickolasanastasiou]

I do not see what it matters whether a person is a small-scale breeder, a large-scale breeder, a reseller, a wholesaler, or some combination of multiple roles. There are good and bad of all of these categories and one is not inherently superior to the other. What matters is the care one takes (or provides).

 

[hypocamaro]

I do not see what it matters whether a person is a small-scale breeder, a large-scale breeder, a reseller, a wholesaler, or some combination of multiple roles. There are good and bad of all of these categories and one is not inherently superior to the other. What matters is the care one takes (or provides).

Agrees

 

[Snake-Queen]

Again, this is not about me.

However, I must address your statement about only 5% being ones I produced ... which is false. Regardless if I produced it or not, it is treated like I did and gets the same care as my stock and breeders. At reptile shows, I take animals from friends to sell (no profit to me) and I am completely honest about where all my animals come from.

I have never heard a good thing about Suncoast ... a local pet store has ordered stock from them and the quality & health of the animals was abysmal. I did not say all wholesalers or flippers were bad, just Suncoast.

 

[imabirdmom]

So I have to tell you this guy left a message about me recently on Fauna a full year later warning others not to do business with me because I complain about doing business with people on Fauna. I've done tons of business both on Fauna and other sites. I complained because I had a legitimate issue with how he shipped to me. Now a year later we have decided that the Cherry Heads are not as happy in our too warm herp room as they could be so we have put them up for sale. He has is wife Terri contact me to BUY them from me. I didn't recognize the email address but after they paid and it said Suncoast Reptile Distributors I knew it was them so I asked her in our text why she didn't say she was affiliated with Kevin Olybrich and she said she wasn't! LIARS!! I explained that these came from them and she said she didn't know anything about that she's just the buyer. RIIIGGGHHHTTT she's just the employee of some HUGE operation and works in another department. These people are not legit folks. They employ crappy cheap dangerous shipping practices with ZERO concern for the animals inside and are sneaky and dishonest on the other side. Plus bad mouthing me then wanting to do business with me??? Are you kidding?? I won't even sell to FL now because I'm afraid he'll end up with them. They survived one shipping experience in and unpadded uninsulated USED usps box with him I think they spent all their luck that time.