SobekSerpents
New member
Hi all,
I am hesitant to give someone a bad guy rating, especially someone who posts ads all over the place, but I am close to doing that here. I wanted to start this BOI post just to let people know how Rockabirdie conducts business. I am sure that some, or a lot, of his customers are happy. He posts several ads weekly. This is not an attempt to hurt his character or business, but to just inform people of my business with him and what has happened.
Nothing is embellished here. Both Rockabirdie and myself have all the same text messages that substantiate everything below 100%.
Details:
Recently I purchased the Bosc monitor in this ad from "Rockabirdie"
- http://www.faunaclassifieds.com/forums/showthread.php?t=548617
Prior to buying this exact animal, he had posted one titled "Super Yellow", which I asked him about. I was caught up with work and missed the boat with the super yellow Bosc, though I then saw the ad for the above animal in the ad, and so I sent him the money in full for it ($185).
I told the seller that I was going to be out of town for an additional week after I purchased the animal and would like shipping to take place the week I returned. A couple days later or so, I saw that he had posted a "3rd" Bosc monitor, in which I asked if I could trade "up" for, though he said it sold already. This left me with my original Bosc in the ad that I paid for already.
The week of shipping, I found out I would be gone much longer than expected for work. I "asked" the seller what he was able to do for me, either a refund or just sending me the animal if he didn't have a refund policy. He told me (on a call) that he would give me the refund no problem, though gave no other details. After a few days or so I asked him about the refund via text, in which he told me that it was dependent upon selling the exact animal I purchased. That was news to me, but I was ok with it. He said it should be by the end of that week. I never saw a reposted ad for my purchased Bosc after we spoke though, so I was a little concerned he wasn't trying to actively sell the animal so I could get my refund he said was dependent on selling.
The first part of the following week I asked him about the refund again, in which he said would come soon. I was ok with that, I just wanted an update. I asked him about not posting any replacement ads, in which he said it hadn't left Fauna. Since I check Fauna daily, I told him I had not seen it. I asked when he posted it, in which he said he didn't remember. I gave him a link to the "sold" ad for the animal that was not relisted. He said he'd make an ad after that conversation, though never did.
After a few more days I asked him why I haven't seen an ad yet. He said his Kingsnake membership had expired, but the Fauna ad had not left Fauna. He said he was advertising it on Facebook as well. I asked him for a link to the FB ad, in which he would not send me.
He said he was confused at which animal I purchased, so I sent him screen captures of the ad (attached) and a link to the exact animal I purchased. He was still confused. I felt like I was getting the shaft here, so I told him I was getting frustrated. I said I could just open up a claim for the refund via paypal, in which he said "Go ahead, you can wait the 30 days to get your money..."...etc. He said he was being "cool" and I was not. I told him that lying to me about posting ads is "not" being cool. I then told him to just ship me the animal. In which he said he'd just send me the money....
After a couple more days, I noticed he was posting ads for several other monitors. He still was not posting the animal I had purchased though. I asked him why, in which he told me he "TRADED" it. This was the animal I was waiting for him to sell so that he could send me the refund he promised was coming.
So now he has traded the animal I purchased and has not refunded my money. You would think that as soon as that animal left his possession that a refund would have followed for the person who bought it....that is what I thought anyway.
He then said by the end of this weekend I would have my refund of $185...
I sent him a text at 8pm MST today (the end of the weekend) reminding him of his commitment to send the refund. He said it would be an hour. I then opened a dispute against him via Paypal in hopes this will spur him into action. The dispute will close once he refunds the money. The option of sending me the animal I purchased is no longer available since he gave it to someone else, so a refund is his only option here.
I just don't like being lied to and I have been patient enough...
***Update: 8:57pm MST***
I sent a text informing him about the dispute. He said he cannot send a paypal payment using his phone and he'll do it when he gets home. I send paypal payments using my phone all the time, but I'll give him the benefit of the doubt and assume he has an old flip phone.
I am hesitant to give someone a bad guy rating, especially someone who posts ads all over the place, but I am close to doing that here. I wanted to start this BOI post just to let people know how Rockabirdie conducts business. I am sure that some, or a lot, of his customers are happy. He posts several ads weekly. This is not an attempt to hurt his character or business, but to just inform people of my business with him and what has happened.
Nothing is embellished here. Both Rockabirdie and myself have all the same text messages that substantiate everything below 100%.
Details:
Recently I purchased the Bosc monitor in this ad from "Rockabirdie"
- http://www.faunaclassifieds.com/forums/showthread.php?t=548617
Prior to buying this exact animal, he had posted one titled "Super Yellow", which I asked him about. I was caught up with work and missed the boat with the super yellow Bosc, though I then saw the ad for the above animal in the ad, and so I sent him the money in full for it ($185).
I told the seller that I was going to be out of town for an additional week after I purchased the animal and would like shipping to take place the week I returned. A couple days later or so, I saw that he had posted a "3rd" Bosc monitor, in which I asked if I could trade "up" for, though he said it sold already. This left me with my original Bosc in the ad that I paid for already.
The week of shipping, I found out I would be gone much longer than expected for work. I "asked" the seller what he was able to do for me, either a refund or just sending me the animal if he didn't have a refund policy. He told me (on a call) that he would give me the refund no problem, though gave no other details. After a few days or so I asked him about the refund via text, in which he told me that it was dependent upon selling the exact animal I purchased. That was news to me, but I was ok with it. He said it should be by the end of that week. I never saw a reposted ad for my purchased Bosc after we spoke though, so I was a little concerned he wasn't trying to actively sell the animal so I could get my refund he said was dependent on selling.
The first part of the following week I asked him about the refund again, in which he said would come soon. I was ok with that, I just wanted an update. I asked him about not posting any replacement ads, in which he said it hadn't left Fauna. Since I check Fauna daily, I told him I had not seen it. I asked when he posted it, in which he said he didn't remember. I gave him a link to the "sold" ad for the animal that was not relisted. He said he'd make an ad after that conversation, though never did.
After a few more days I asked him why I haven't seen an ad yet. He said his Kingsnake membership had expired, but the Fauna ad had not left Fauna. He said he was advertising it on Facebook as well. I asked him for a link to the FB ad, in which he would not send me.
He said he was confused at which animal I purchased, so I sent him screen captures of the ad (attached) and a link to the exact animal I purchased. He was still confused. I felt like I was getting the shaft here, so I told him I was getting frustrated. I said I could just open up a claim for the refund via paypal, in which he said "Go ahead, you can wait the 30 days to get your money..."...etc. He said he was being "cool" and I was not. I told him that lying to me about posting ads is "not" being cool. I then told him to just ship me the animal. In which he said he'd just send me the money....
After a couple more days, I noticed he was posting ads for several other monitors. He still was not posting the animal I had purchased though. I asked him why, in which he told me he "TRADED" it. This was the animal I was waiting for him to sell so that he could send me the refund he promised was coming.
So now he has traded the animal I purchased and has not refunded my money. You would think that as soon as that animal left his possession that a refund would have followed for the person who bought it....that is what I thought anyway.
He then said by the end of this weekend I would have my refund of $185...
I sent him a text at 8pm MST today (the end of the weekend) reminding him of his commitment to send the refund. He said it would be an hour. I then opened a dispute against him via Paypal in hopes this will spur him into action. The dispute will close once he refunds the money. The option of sending me the animal I purchased is no longer available since he gave it to someone else, so a refund is his only option here.
I just don't like being lied to and I have been patient enough...
***Update: 8:57pm MST***
I sent a text informing him about the dispute. He said he cannot send a paypal payment using his phone and he'll do it when he gets home. I send paypal payments using my phone all the time, but I'll give him the benefit of the doubt and assume he has an old flip phone.
