Big time breeders are not going to send me a animal like that either. Do you agree?
How many "big time breeders" have you dealt with?
Quite honestly, you are much more likely to get a less than perfect animal from a large breeder or large retail/wholesale seller than you would from a small time breeder. It's all about numbers. An outfit that only ships out a half dozen of so animals a week can easily PERSONALLY inspect everything going out the door. Now if an outfit is sending out hundreds, or even thousands of animals per week, or even per day, do you really think the owner personally inspects and supervises every shipment going out? Sorry, but nope. They hire employees to do that. They have other functions they need to attend to to keep the business running. And anyone who has ever had employees knows that some are good, and some are not so good. Some will be more interested in their smart phone screen than they will be with the animals they have to pull and bag up for a shipment, and might not catch a problem. Maybe even a BIG problem, because they just are not paying close enough attention. After all, it's just a job to them, and they are being paid by the hour just to be there, as far as they are concerned. They aren't in it for the lifetime career, they just need money to pay the insurance bill or rent coming up.
Heck, even the best of employees can just have too much on their plate and miss something that you, with only that ONE animal in your hands when you open up the box, will be aghast that a glaring defect could have been possibly missed. With a lot of shipments going out the door that have to be packed up before the FedEx or UPS truck shows up (and live animal shipments generally ALL have to be done at the last minute), it can be a mad house and all of those animals just cannot be closely inspected thoroughly. Sorry, but things do slip through the cracks, and things will be shipped out that it would have been best not to.
I hate to put it this way, but just about everything you are writing here indicates to me that you are very naive about the live animal business, and have a pretty inflexible view about how it SHOULD be based on what you WANT it to be. Everyone would like everything they do to be absolutely perfect, but the real world just doesn't work that way.
I know I said it before, and apologize for saying it again, but you are being absolutely unreasonable about a lot of things you are complaining about. Personally, my opinion is that once you detected a problem, you should have waited to do anything at all until you
thoroughly understood your options and any changes in both parties' responsibilities that your actions would cause. Your claiming that because YOU made a decision that incurred additional expenses, and is now the responsibility of another party is just, well, unreasonable.
IMHO, of course.
