• Responding to email notices you receive.
    **************************************************
    In short, DON'T! Email notices are to ONLY alert you of a reply to your private message or your ad on this site. Replying to the email just wastes your time as it goes NOWHERE, and probably pisses off the person you thought you replied to when they think you just ignored them. So instead of complaining to me about your messages not being replied to from this site via email, please READ that email notice that plainly states what you need to do in order to reply to who you are trying to converse with.

  • IMPORTANT! PLEASE READ!! About the Google Adsense ads being displayed

    =====================
    Posted 08/15/2025
    =====================


    Yeah, I know. They are a pain in the butt. But they pay the bills to keep my server running. Just a fact of life, I am afraid.

    Want to get rid of them? Simple. Just become a Contributor level member or above and they will be gone. -> Please click HERE."

    Is that too much for me to ask of you to keep this site running? Well, sorry about that. I too wish I could get everything for free. But alas.....

    =====================
    Addendum: 01/10/2026
    =====================


    Google Adsense ad revenue for December, 2025 was just $30 over the cost of the lease for the server running this site. So, in effect, the money providing the incentive for me to continue running this site is coming SOLELY from the paid memberships and sponsorships here. Which honestly ain't much....

Bad Guy Steven From Big Apple Pet Supply....Unpaid Invoices and Chargebacks

TheJungleFlorida

TheJungleFlorida

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All of the animals that they have been listing on here and Kingsnake are our animals that we drop ship to their customers for them. They have not paid on any of their invoices in over 3 weeks on animals they have sold. We have no intention of continuing to supply them with the animals that they have listed. They will not be able to fulfill orders to any customers that purchase from them on here. They do not have their own animals in stock to supply customers with. We have copies of their PO #'s dated back to last October, as well as copies of them asking for weekly price lists for our animals. We also house some animals that they have purchased wholesale in our facility (we feed and take care of them, maybe 20 animals in total). When we parted ways with them we told them that we were going to drop animals off to their offices they told us no that they were not allowed to have animals in their building. Big Apple has no animals, they are just a middle man. Also if you go to their You Tube page and look at the videos he has posted you can tell that they are all shot in the back of my store. (you can see some here.)
https://www.youtube.com/watch?v=Ct3Sgyx1AAY
https://www.youtube.com/watch?v=8xqd8NflW-I
https://www.youtube.com/watch?v=zzHDrdsKeLo
This all started by the 2 of us going in on an order purchasing Baby Spur Thigh Tortoises. We bought them from a breeder and started losing babies very quickly after we received them. I tried emailing the breeder asking for him to either please replace or refund. He never replied. I than tried to do a charge back with my bank and the time had expired for me to do so. After our blowout between myself and Steve from Big Apple, he now is trying to file a dispute against me on the entire purchase of the spur thighs rather than what he lost as well as another dispute on some Sri-Lanken Star tortoises that he received, never had any problems with and has sold. I too am out the baby spurs we lost. The 2 disputes are from Nov. 30th 2015 and from Dec. 4th 2015. He has stated in numerous emails that I should win the dispute from my bank since he has been doing that for over 22 years.

Thank you
Jay
The Jungle
 
If you have them, emails showing your disputes and also those detailing the chargeback. Thank you
Have you notified them of this thread?
 
This is for the Star Tortoises he received and sold.

Action required for a $975.00 payment dispute

Hello The Jungle Florida, LLC,
We've received notice of a $975.00 payment dispute on a payment you processed on December 04, 2015.
Our Dispute Resolutions team is here to guide you through the dispute process. Click here to send in supporting documentation for this dispute and help us advocate on your behalf.
Please be aware that your linked bank account will be immediately debited for the amount of $940.72 if these funds are not available in your Square balance. The disputed amount will remain on hold in your Square account until we receive an official resolution from your customer's bank.
Please review the following information regarding this dispute:
Dispute Reason: Goods/services not received
Disputed Amount: $975.00
Payment Amount: $975.00 Receipt
Payment Date: December 4, 2015 07:26 EST
Payment Card: American Express - 2001
Issuing Bank Comment: Reason for adjustment: c/m claims reptiles not received till scheduled delivery date- 7/1/16.the jungle florida, llc gosq.com o5caya squareup.com/receipts
Thanks,
Square Dispute Resolutions Team

This is for the entire purchase of the spurs.

Action required for a $1,125.00 payment dispute

Hello The Jungle Florida, LLC,
We've received notice of a $1,125.00 payment dispute on a payment you processed on November 30, 2015.
Our Dispute Resolutions team is here to guide you through the dispute process. Click here to send in supporting documentation for this dispute and help us advocate on your behalf.
Please be aware that your linked bank account will be immediately debited for the amount of $1,085.47 if these funds are not available in your Square balance. The disputed amount will remain on hold in your Square account until we receive an official resolution from your customer's bank.
Please review the following information regarding this dispute:
Dispute Reason: Goods/services not received
Disputed Amount: $1,125.00
Payment Amount: $1,125.00 Receipt
Payment Date: November 30, 2015 12:41 EST
Payment Card: American Express - 2001
Issuing Bank Comment: Reason for adjustment: c/m claims reptiles not received till scheduled delivery date- 7/1/16.the jungle florida, llc gosq.com o4l7hj squareup.com/receipts
Thanks,
Square Dispute Resolutions Team
 
Do you still have proof that he received the tortoises?

Do you have any emails between you and Steve about the tortoises?


Sent from my iPhone using Tapatalk
 
TheJungleFlorida said:
All of the animals that they have been listing on here and Kingsnake are our animals that we drop ship to their customers for them. They have not paid on any of their invoices in over 3 weeks on animals they have sold.
Click to expand...
How soon would you normally get paid for a drop-shipped critter? Also how much is owed now on them?

We have no intention of continuing to supply them with the animals that they have listed. They will not be able to fulfill orders to any customers that purchase from them on here. They do not have their own animals in stock to supply customers with.
Click to expand...
Do they know that you will no longer be fulfilling their orders?

We also house some animals that they have purchased wholesale in our facility (we feed and take care of them, maybe 20 animals in total). When we parted ways with them we told them that we were going to drop animals off to their offices they told us no that they were not allowed to have animals in their building.
Click to expand...
Have they indicated what should happen to their 20-odd animals you are caring for now? Has there been discussion of compensation to you for feeding and housing them until they go to new homes?

This all started by the 2 of us going in on an order purchasing Baby Spur Thigh Tortoises. We bought them from a breeder...
Click to expand...
Did you and BA both pay for them, or did you pay for them and get paid by BA, and that's one of the chargebacks?

...and started losing babies very quickly after we received them. I tried emailing the breeder asking for him to either please replace or refund. He never replied. I than tried to do a charge back with my bank and the time had expired for me to do so.
Click to expand...
Sidebar - this is a huge difference between debit and credit. Debit you have less time to dispute, and AmEx is very generous to its card holders but not so much to vendors so he may win that one since he never received the spur thigh turtles.

After our blowout between myself and Steve from Big Apple, he now is trying to file a dispute against me on the entire purchase of the spur thighs rather than what he lost as well as another dispute on some Sri-Lanken Star tortoises that he received, never had any problems with and has sold. I too am out the baby spurs we lost. The 2 disputes are from Nov. 30th 2015 and from Dec. 4th 2015.
Click to expand...
Were the Sri-Lanken Stars shipped to him or were the drop-shipped to other buyers?
 
I would email them the invoicing on Thurs after all the shipments for the week were sent. The invoice included the PO animals and for feeders of feeding their animals for the week. I would have the check Friday or Monday. The total for invoices in $689.74. I do owe them for 2 fedex shipments I sent out that would be subtracted from that. Total is like $70. They do know I will not be filling anymore PO's. I told them last week they had 24 hours to get the animals I had for them out of the shop or they would be surrendered as abandoned to The Jungle. 24 hours passed and sent them another email confirming the animals now belong to The Jungle. I paid for the spurs and he paid me for his half via amex. That is one of the chargebacks. For the full purchase not what he lost. I spoke with Amex today about it and they couldnt do much since it was ran on Square. He did receive the spurs and I was sending out his PO orders with them. The star tortoises I picked up at a show and brought them back. I have the PO orders for those as well.
 
And that is why I do not accept AmEx.

You may have to take him to court over the chargebacks. He has some of the animals or has been paid for them by customers, which means he is selling "free" torts.




Sent from my iPhone using Tapatalk
 
Already spoke with my Attorney today. They are on it. This is why I was also posting letting people know that the animals he is posting he does not have access to. I also cancelled accepting Amex today.
 
TheJungleFlorida said:
I didn't ship to him. He keeps his animals here than I drop ship for him. I have the pos for all the tortoises we shipped.
Click to expand...
Ah, got it. You indicated earlier that he "received" the stars, I took that to mean you shipped them to him, not that they were purchased by BA and drop-shipped to their customers.

I was researching what is required to fight an AmEx chargeback for a MOTO transaction since I also accept it. Apparently to guarantee a win you must 1) send the package to the billing address on the card, and 2) show the recipient signed for the package. With the stars being drop-shipped to other buyers you don't have the first two.

It doesn't mean you can't win and hopefully you have enough documentation to convince AmEx that the charges were legit.
 
I have all of the documentation. My attorney is writing stuff up now. They have all the POs from them. I appreciate you looking into this. I stopped carrying Amex because of this.
 
What I find most disturbing, is that he still has his advertisements posted and his site is still accepting orders (from what I could tell; the basket works, but I didn't complete payment of course...).
Also, one would think that this type of BOI would be priority #1 for him the moment it posted. I know that, were I in his shoes, I would want to take care of this like ~yesterday~....or at the very least, address it to the community/potential buyers....
~Beau
 
I opened an auto repair business a few years ago, our credit card processer advised against taking AE. He stated that they automatically side with the customer anytime their customers file a dispute, the vendor normally looses the battle. We did as advised and have never had a problem. Sorry that you are getting burned (I truly hope that it works out for you) .
Good luck!
 
Sad, they've been in business a long time. Why they would let things escalate like this is puzzeling. I would think the negative attention would be worth more than fighting over a few grand.
 
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