Talk about pointless? That is the problem with people like you, everything is black and white. She was offered a tegu, she insisted on more info. she was given a deadline, she wanted more info, deadline passed, she wants more info. tegu gone, she wants more info.
I don't work with tegus, but I would absolutely not accept an unspecified animal without:
1: Having a photograph of said animal before I received it (to ensure the right animal was sent to me)
2: Have proof of who produced said animal (especially in light of something with genetics that I might potentially want to breed, species notwithstanding)
3: Have some kind of understanding of what day it is going to be shipped (mutual agreement)
Whatever else you think of Ty, he did not offer Michelle any of these options. She didn't continually ask for more information inadequately: she asked the questions any responsible reptile keeper would want.
You replied later that she could simply sell the animal if it wasn't to her liking or didn't fit with what she wanted, but Ty refused to even give her a breeder name - how could she in good conscience sell an animal with so many unknowns?
I have been following this thread from the beginning, and I have no dog in this race (so to speak), so I have not commented before now, but I cannot stay quiet any longer. What would you have done if it were you? I am pretty strict on my quarantine and I am equally strict on what I allow into my collection and my home. Maybe the tegu world is different and there is something I am missing here (I'm a snake person), but if I was entered into a lottery for an animal of a specific lineage, and was then told I wasn't getting the animal of that lineage/breeding (told, not asked) and then demanded to ship without any photos of reference, I would be pretty upset. It's not like she got this animal free: she paid for the raffle tickets, and that $400 should merit her at the minimum the courtesy of showing her the animal she'd be receiving, making sure it was the one she wanted, any and all information she needed to be able to catalog it correctly in her collection (I happen to catalog my stuff by who I purchased it from and who bred it where necessary), and some consideration for what time would be acceptable to receive it.
There was an enormous amount of poor communication on Mr. Park's end here and this whole situation could have been resolved, most likely, with a simple question statement - "I did not produce any blue tegus this year, but my friend (name) did. Would you be willing to accept one of those instead, or would you like to have a purple one (which I did produce)?"
The only person who appears greedy here is Mr. Park. He stated very clearly his refusal to give her a purple one because it was worth more than what he auctioned. That's fine: give her the money, then, as promised.
TL;DR
Ty had multiple courses he could have taken and multiple errors he made in dealing with Michelle (and to be honest, aside from being a little brusque in communication, I don't feel she made any).
- He could have ASKED her if she'd accept a blue produced by someone else (and also gave her the name of who the breeder was). He never once ASKED her anything, he just told her. Based on her replies, she may well have accepted this
if he had provided the breeder name and photos. That is not too much to ask of anyone.
- He could have ASKED her if she'd accept a purple tegu instead (which she has said she would).
- He could have EXPLAINED that he was going to send her a purple one and ask what day would be okay with shipping.
- He could have sent her the money she was entitled to for having won when he didn't produce what was expected.
Any of these options would have been more acceptable than this.