• In the past two days I have gotten emails asking about being requested to provide credit card info in order to register and also to make a post in the classifieds forums. PLEASE NOTE: In no instance will this site ask you for this sort of information. The only time any request for payment is made is if you choose to opt-in for a higher membership level, and that is done SOLELY through PayPal. Anything else is coming from a source other than this site. My guess is that this is coming through Google Adsense, but when I can get someone to send me a screen shot of this sort of request, I will know more.
  • Responding to email notices you receive.
    **************************************************
    In short, DON'T! Email notices are to ONLY alert you of a reply to your private message or your ad on this site. Replying to the email just wastes your time as it goes NOWHERE, and probably pisses off the person you thought you replied to when they think you just ignored them. So instead of complaining to me about your messages not being replied to from this site via email, please READ that email notice that plainly states what you need to do in order to reply to who you are trying to converse with.

Info Mantisplace.com

bsharrah said:
As has been stated many times on the BOI, a seller can have countless positive transactions, but it is how they handle that one bad transaction that matters.

Although the damage to the shipping box does fall on the carrier, I think it is very unprofessional for any seller to tell the buyer it is between the buyer and the carrier, or just chalk it up to the carriers fault and feel it is not their problem. For me, in every case where a package was damaged, the seller made it right, no questions asked. If there was an insurance issue to deal with, the seller handled it with the carrier, especially since a claim can not be initiated by the receiver.

If a seller ever told me I had to take it up with the carrier, or felt no obligation to make it right because "it was the carrier's fault", it would be the last time I ever dealt with that seller. IMO, until the product arrives safely at my doorstep, the seller is ultimately responsible. Whether I am selling live animals or supplies, that is how I operate and I expect no less in return from others.
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:iagree: I had a seller tell me to take it up with the carrier on a gecko I received very very late and was delivered to the wrong house. UPS told me the refund would have to go back to the sender!!! He got the refund and never sent me the money :angry:
 
Nikki Aquino (author of post #26), you have a PM with instructions. It is recommended to follow them. I will provide 24 hours for correction.
 
I see, funny your i phone works! could of used it to send me notice. Truth is the mantis had a bad molt and you want me to fix it.

Yours truly,
Rebecca Salutric


This is one of the condisending emails i received from the owner of mantis place after telling her I received the mantis with a leg missing right before hurricane Irma hit us. I was unable to send the notification for 2 weeks because I received it 2 days before the hurricane hit and then lost power for a week and a half and had already sent an email that was not responded to. And I spent a lot of money there before having this problem unfortunately. I will be shopping with moonlight mantis from now on. Their customer service is way better
 
Stickynikki said:
I see, funny your i phone works! could of used it to send me notice. Truth is the mantis had a bad molt and you want me to fix it.

Yours truly,
Rebecca Salutric


This is one of the condisending emails i received from the owner of mantis place after telling her I received the mantis with a leg missing right before hurricane Irma hit us. I was unable to send the notification for 2 weeks because I received it 2 days before the hurricane hit and then lost power for a week and a half and had already sent an email that was not responded to. And I spent a lot of money there before having this problem unfortunately. I will be shopping with moonlight mantis from now on. Their customer service is way better
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I have sent Mantisplce a note letting them know that there is an update to the thread. Dominique, do you have a screen shot? The lack of actual proof along with the mention of a competitor might make some wonder.
 
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