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Bad Guy Turtlesandtortoises inc did me wrong

R

reptiledude063

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I bought a tortoise (Hermann's Tortoise) supposedly was sold with shell deformity, was told he was born that wayfor $99 plus shipping $45? Or 49. For overnight delivery. It took two days to arrive.
Ray the seller will not answer my text concerning a refund or at least credit on future purchase. Turtoise looks like it was involved in a Dog attack. Clearly not a congenital defect. Two holes on either side of shell. See photo tortoise was sold by Turtlesandtortoises inc.
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Sent from my LG-TP450 using Tapatalk
 
What is their faunaclassifieds user name?
How about an email address, phone number or any other identifying information.

If you would post your communications with them, we would know exactly what you said to them. Edit any swear words.
 
I have responded to every communication with this Customer. The last communication was Sunday. I thrive for happy customers. This customer is completely telling lies. I have not received any complaint from him and when we spoke in the phone, he even said that the damaged shell did not bother him at all and was very happy at the incredible price I gave him. It was also clearly listed a having a damaged shell. If he Has changed his mind and does not like or want the tortoise, he can send it back and get a refund.
 
turtle&tortoise said:
I have responded to every communication with this Customer. The last communication was Sunday. I thrive for happy customers. This customer is completely telling lies. I have not received any complaint from him and when we spoke in the phone, he even said that the damaged shell did not bother him at all and was very happy at the incredible price I gave him. It was also clearly listed a having a damaged shell. If he Has changed his mind and does not like or want the tortoise, he can send it back and get a refund.
Click to expand...

Thank you for responding.
 
http://www.faunaclassifieds.com/forums/showthread.php?t=643679

Is this the same tortoise you got the other day?
 
David, You seem to have a lot of problems using this website and etiquette. You may want to spend a week or so and learn. You'll end up with a bad reputation all because your clueless about how things operate.
 
I have now offered to this Customer a full refund via text and he has refused. He is seems more concerned about FedEx being late than anything else. I encourage everyone to view the above link or a thread that this Customer posted after he received the delivery. You will now see why I am so confused.
 
This seller is not telling things the way it happened, I was happy at first but upon further inspection I realized it was not as he said, "a slight defect, that it was NOT an accident...WRONG! It was an accident! And as far as FedEx, I text him a d told him that FedEx said the ball in in his court! I asked him for a some credit or partly refund it. He never answered. Who's telling lies now
 
The tortoise is five inches long, not five feet. Any imperfections are very apparent and were discussed before hand via phone and listed in the ad. If you would return the tortoise, I still offer you a full refund. I apologize that you are not happy but you even Called and told me you were happy, you text me and then posted a thread in this website stating you are happy. If you feel cheated I anyway, I will refund your payment once I have received the tortoise back.
 
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