That's not my point here, Jamie. There are many detailed reasons presented on this thread where one could decide to not go with Repster. I see your good point about presenting all the info, my point was to steer clear of making a big PR stink with Fedex because they may just decide to not deal in reptiles if they have to deal with giant headaches by doing so.
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Reptster.com experience with show sponsorship not good
- Thread starter GottaLuvHerps
- Start date
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- Tags
- david young repster reptster
That's not my point here, Jamie. There are many detailed reasons presented on this thread where one could decide to not go with Repster. I see your good point about presenting all the info, my point was to steer clear of making a big PR stink with Fedex because they may just decide to not deal in reptiles if they have to deal with giant headaches by doing so.
Seamus Haley
Big Game Hunter
Creating a ruckus with David over FedEx looks about right to me though.
The company notoriously will approve an individual for live animal shipping only to have the individuals at the drop point raise an objection. It's a massive corporation, things of that nature will happen- be it an individual employee who is simply not up-to-date with company policies or outdated shipping regulations at that branch.
David's inability or unwillingness to correct that issue for HIS customer though is definitely an issue. Especially given his track record of a terrible turnaround for communication.
If getting ahold of David is impossible when there's a problem with a package being accepted or delivered, the nature of his relationship with the shipping company is definitely something worth questioning. If he's on the up and up in accepting payment and transporting live animals between two third party people on his account, then there should be some way for his customers to directly handle potential issues with what is and is not allowed by indicating the permissions specific to the shipping account. It doesn't need to be an intimately detailed breakdown of the specifics of the agreement between FedEx and David- but the ability to say the words "Repster Account" as a third party shipper and have things cleared up is definitely a necessity.
I'm with you on the completed disconnect between departments/divisions in large companies. It's crazy that not everyone in FedEx knows about the live reptile waiver. I suppose we'll have to wait and see what the outcome is.
jayefbe
New member
Wouldn't there be a bigger issue if Reptster continued to ship reptiles without an explicit agreement with FedEx? The longer this goes on the worse it will get, and given David's inability to solve issues in a reasonable timeframe (or at all for that matter) will only compound that problem.
You think that trying to uncover the truth about reptster will jeopardize our ability to ship reptiles through fedex. I think that not uncovering the truth will jeopardize that ability, one bad egg spoiling the rest of the batch.
I think that whatever course you choose, the way you do it will be critical. I think that a well crafted argument to those who can do some good may persuade, and there is no question that uncovering the truth here may be a very good thing. But I would think very carefully before making a big PR issue withy many complaints because it is possible that Fedex may solve the problem, without great economic harm to them, by simply refusing to move reptiles.
Answers are needed but it may make a difference ias to how Fedex is approached.
SPJ
Well-known member
With the attitude David has shown regarding the BOI, I seriously doubt he would post a reply much less a copy of the agreement.
I spoke with my rep regarding 3rd party use of ANY account and was told in no uncertain terms that if I were to allow anyone else to ship with my account, I would put it in jeopardy and it could be closed immediately.
Each Fed Ex account is specific to one person/business as well as location specific which means someone else in another part of the country cannot ship using an account in someone elses name in another part of the country.
I would really like to see David answer how he was able to set up Reptster to allow individuals all over the country ship using an account that is not theirs but I will not hold my breath on it.
SPJ
Well-known member
You would think so.
To be fair (and avoid opening a potential can of worms), I did not mention Reptster specifically. I avoided naming names and just asked if I would be able to allow others to use my account. I was told NO.
DJSlurp1200
New member
Mooing Tricycle said:
Alicia, I would be more than happy to Delete your posts and name from Reptster....
However I can't find any posts that you have made..
Maybe somebody has already done it?
If there is anything else we can do for you please just let us know.
Steven Kelley
Reptster.com
Alicia, I would be more than happy to Delete your posts and name from Reptster....
However I can't find any posts that you have made..
Maybe somebody has already done it?
If there is anything else we can do for you please just let us know.
Steven Kelley
Reptster.com
Steven,
Maybe you could answer the questions regarding the FedEx agreement between Reptster and FedEx or ask David to write a press release for you to distribute?
Jamie
DJSlurp1200
New member
Well Steve it's honestly no wonder why anybody would want to really respond to much on the BOI considering as soon as they do they are questioned, harrassed or tormented by the same 15-20 people 100x's over... Especially when those people have no clue as to what the truth is or what isn't...
People don't have time for this BS... And that's exactly what this thread is...
This thread is the same 10-15 people going back and forth... round and round and it's pathetic... This is worse then a damn soap opera...
It's funny how many people came up to us this weekend at the show and told us how much of a joke this thread is and asked us if there was anything they could do to help... Why? Because most of them have already been using the service and have had ZERO issues whatsoever and enjoy continuing to save themselves more money!
Some of them haven't used the service at all but are so sick and tired of the same damn people talking trash and are sick of the "crystal clear" agenda...
For those who stopped by and said hi or expressed their support for the site... We at Reptster.com thank you and appreciate the support and kind words. Thanks for coming by the booth and we look forward to hopefully seeing you again at the next show!
DJSlurp1200
New member
Steven,
Maybe you could answer the questions regarding the FedEx agreement between Reptster and FedEx or ask David to write a press release for you to distribute?
Jamie
Jamie we have shipped over 4600+ packages and not one DOA that has been reported to us. The only problems that have occured are the standard ones with any live fedex account because some employees do not know that fedex ships live reptiles...
Question all you want!
UPS is online as well as soon as we get the programming done...
Again...
Question all you want.
DJSlurp1200
New member
How can you question it?
4600+ shipments from the smallest to the biggest breeders in the biz....
4600+ shipments from the smallest to the biggest breeders in the biz....
deborahbroadus
HARD CANDY
Steven,
Whether or not David responds to Kelly. A business decision not to reveal whether or not he actually has a contract will have serious repercussions on his flow of customers whether or not they think that the BOI is a joke.
No one who loves animals and has half a brain would use a shipping company that may not be an actual shipping company. A shipping company that if anything goes wrong, their animals may end up dead and they (the shippers) will have no recourse.
Anyone that uses Reptster's without verifying that they actually CAN ship animals through David's service and that David's service is on the up and up aren't being very proactive and I will expect to see them posting later when their animal is lost or dead and they are posting that they THOUGHT that they could trust David's word (we have already went around that merry-go-round of "trusting" people without verifiable proof.
It isn't the mark of a business when no issues are present, it is when issues come up, and how they are handled, that really speaks to the quality of a business.
Y'all did very poorly here, and I believe many people are simply going to go elsewhere rather than risk what has happened to Kelly. A number of people on this very thread have said that they will no longer use the Reptster 'service'.
hhmoore
tired & cranky shadow
Steven - Did I tune into a Reptster commercial?
If David feels the way he does about the BOI, why are his mods, employees, and/or associates here carrying the flag for him?
Your little infomercial comments have little (nothing) to do with the topic of this thread.
I don't care about what goes on in the forums - I tried to post there when I was having an issue with a shipment & wasn't getting a response to messages at the Customer Service line. For whatever reason, I wasn't allowed to post. Big deal. Luckily, I have my own FedEx account & waiver, so I was able to ship my packages that way...but the fact that I went days without a response to messages and emails said a lot to me (and does show some consistency with what has been reported here).
Yes, people are talking amongst themselves here - because David is not doing the talking himself. Look back at the beginning of this thread...you will see a very strong statement repeated over and over: Let's wait til David comes to give his side of things. Well, he came & made promises of proof...but delivered jokes and insults. Then he seemingly tried to use Kathy Love to smooth things over. The only one that can patch the holes David made here is David. If he doesn't want to speak for himself, you guys are better off letting this thread go on without you.
If David feels the way he does about the BOI, why are his mods, employees, and/or associates here carrying the flag for him?
Your little infomercial comments have little (nothing) to do with the topic of this thread.
I don't care about what goes on in the forums - I tried to post there when I was having an issue with a shipment & wasn't getting a response to messages at the Customer Service line. For whatever reason, I wasn't allowed to post. Big deal. Luckily, I have my own FedEx account & waiver, so I was able to ship my packages that way...but the fact that I went days without a response to messages and emails said a lot to me (and does show some consistency with what has been reported here).
Yes, people are talking amongst themselves here - because David is not doing the talking himself. Look back at the beginning of this thread...you will see a very strong statement repeated over and over: Let's wait til David comes to give his side of things. Well, he came & made promises of proof...but delivered jokes and insults. Then he seemingly tried to use Kathy Love to smooth things over. The only one that can patch the holes David made here is David. If he doesn't want to speak for himself, you guys are better off letting this thread go on without you.
So why don't you or Mr. Young simply enlighten these poor clueless people who are trying to get answers to some questions about the issues brought up in this thread?
Seems like that would solve the problem and put this thread to bed, now doesn't it?
If the lack of answers from a party leave a vacuum, then you certainly can't blame them for trying to fill in the blanks themselves with speculation.
The BOI is a blank slate, Mr. Kelley, where people can post what they want, whether it is the truth or not. There is no effort on the part of management here to determine the truth, and nor can there be. It is entirely up to the readership to make the effort to determine what is the truth and what is not. It has been my experience running this site that the greater majority of the time, the people who frequent this forum will be able to figure out the truth sooner or later. Yes, this often does come at the expense of someone being cross-examined (or "questioned, harrassed or tormented" as you put it), simply because most people have learned to not simply take someone at face value here. Some do require proof to verify what someone has claimed. It should come as no surprise to anyone that when proof is asked for that SHOULD be available, and is not offered, then that void can lead to a lack of credibility of the person making the unverified claim. No, this site does NOT require proof for any statements made on it, but some members here most certainly DO.
Dennis Hultman
New member
FedEx delivered "4600+ packages". Reptster hasn't shipped anything. What did reptster actually do in physically shipping and delivering ?
" and not one DOA that has been reported to us"
Maybe, Because emails and phone calls don't get answered? Just a thought.