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Bad Guy mike fields is a horrible business man

Also about the same time several people came forward to state you sent a wrongly sexed animal. One was also another white lip. Also someone stated that the gecko you sent died. In the posts, each person stated that you would not contact them or respond to emails. In another thread someone stated you would give them a credit on there next order for a wrongly sexed animal but several have stated no contact once they reported problems.

They (The Fields) send the wrong sex and will only give credit towards a future purchase? Are you kidding me? That is totally the sellers mistake. What a couple of complete and total scumbags.
 
Well, I can see this thread is not going away, and though I was going to stay away, something intrigues me. I know Randy (ravensgait), and know him to be a very patient and level-headed individual. However, when his mind is made up about something or someone, it's made up. That being said, even when he has a poor opinion of someone, he seems to just blow it off as not being worth the time or energy.

My question is what went so wrong with his deal that he felt it necessary to post here on the BOI for the first time in months just to call you (Mike) a scumbag?
 
Originally Posted by daniellesgeckos
Also why I have you here do you think you can fix the thread about me that does pretain to me at all?
You are stating it isn't you. They stated it was. How am I suppose to fix that? The simplest thing would be for you to make a statement on that thread that it isn't you, if that is your position.
 
Case #10
Thread starter Jeff6898 10-12-2006 asked if anyone done business with us guess who gave the first response? None other then my boy Ravensgait he goes into bringing up the same old stuff.

Don't worry Ravensgait we will be getting to your shortly.

In your response to this particular thread you didn't mention these posts that were made on that thread.

I have to agree...I bought 2 pair of Helmeted geckos from them last year...separate transactions...both instances were nightmares as far as them answering e-mails and phone calls. They shipped in woefully underprepared packaging both times, and the geckos arrived extremely stressed and damn near frozen. Within a week, one male of the second pair had died. I sent them photos, etc and never even got the courtesy of a response.

My opinion is there are enough people out there doing things right...these folks should be avoided even if they are having what looks like GREAT deals on a moving sale...
I initiated a purchase from Rainforest Reptiles, it fell apart, and now I won't even open their ads. First, they gave me an incorrect PayPal address, which tied up some money while that got straightened out (about a week) - but I resent the money as soon as we figured out the problem - which was the first day, since they didn't receive payment. Then a couple of shipping delays, after/during which the animals I paid for became unavailable without reasonable explanation (the ad was updated & marked SOLD, and none of the substitutes offered were acceptable to me). It then took a couple of weeks to get my refund. I didn't lose anything but time on the deal, but the overall impression was not good.

________________________________________
Case #3 Thread starter E2MacPets started his thread on 8-27-2007. The gentlemen asked if anyone had done business with my company. The thread qiuckly turned to a hate Mike thread were everyone that commented never did business with Mike or I. I did lose this customer a victory to Fauna. Reguardless still no case here.

You state no case here in this thread but there are several people that reported problems in this thread. You stated that this thread "were everyone that commented never did business with Mike or I" Obviously these people did do business with you.

I had trouble with Mike several months ago. I received a call about shipment from a "Danielle" saying they were shipped. If not a wife then a sibling. The Brenda name is what they use with their Paypal account. Same people new name.

My experience was a disaster and it took disputing my order with my credit card to get my money back. Paypal would do nothing as it was not Ebay related. Mike had agreeded to refund some money before I disputed it but never followed completely though. My issues were dead, sick and dying frogs and incorrect sex ratio.

I know of another that waited 3 to 4 weeks with no shipment, continued excuses then demanded a refund which was given.

Steve Busch
[email protected]

Let me start by saying Mike couldn't get anything right for me. I ordered some "wholesale" stuff. Half didnt come in, some were dead it was a very small order. He brokers half the stuff he has. Packaged horrible, an EMPTY BOX with no newspaper, styrofoam, etc in it so everything was just rolling around, 1 freezing heat pack. Bad experience.

Anthony Allis
[email protected]

Gina I have an order with them an I think I will call my credit cards to cancel after reading so much bad reviews about Rainforest reptiles

I see that this was back in Sept 2007. My friend bought a bp from Danielle, when she called to pay, she talked to Mike. I got my bp- cold...there was a heat pack in there warm. I live in Georgia, and they shipped from Florida.

I emailed her, to ask a few questions, whether George my bp was a male or female and If I needed to feed it. I have emailed her 2 times.. NO RESPONSE BACK!

Well as of Thurs. my bp is sick... i took George to my vet. George has pneumonia, and I found 2 mites on him. I have to give him shots for the next 2 weeks.

I have several reptiles, and I have never had any of them sick or with any mites or problems. So this is all new to me.

I got my bp on Friday Dec 14th, he ate a week later. I tried to feed him a few days ago, he would not eat. Thought maybe cause he is about to shed, but when I went to another board and asked questions to why he was opening his mouth. I was told he may have URI.

Anyways, has anyone had any BAD or problems with their reptiles from them... or their orders since Sept??

Thank you in advance.

.:Stephanie:.

I would take them if you haven't already and get a fecal done. Your animals may look or appear fine, but there may be underlying conditions. I know they are big with WC animals. I have had very very bad luck with them on a GTP purchase(described in another thread..). good luck...

Mike Daniels

I placed an order with Danielle Fields Geckos yesterday, and THEN started reading and trying to find information. I ran across faunaclassifieds in a random search just trying to get information on Red Tails. I then got a bit curios seeing how people could "check" on a dealer/breeder, and started getting a bit sick to my stomach knowing I had just given this person my CC info via telephone, and was going to be charged today for the purchase...

I promptly sent e-mails and tried calling Mike to at least speak with him about it, ask some more questions, etc. Not 30 minutes after I got off the phone telling him to charge my CC, no answer on the phone. I then sent out e-mails cancelling the order. Luckily....I use a pre-paid CC for ALL online orders (XBOX Live for our boys, books, etc), and knew that if I spent the money elsewhere...the charge would be denied.

So...more searching here for a breeder (also one I hoped to find in my home state of Texas), and ran across Texas Herp Haus. I called Mary at almost 10PM...felt so bad for calling so late, and could NEVER have imagined the response I was given...PERFECT....absolutely PERFECT. She knew her business, answered ALL my questions, and was happy that I had done some research. I GLADLY placed an order for a Red Tail Boa baby boy they have 100% Het for Albino. He should be here Friday morning (she was reluctant to ship out on a Thursday just in case there was a problem with weekend deliveries, but since we live FOUR HOURS from each other I kinda talked her into it). Talking to her and looking at her website replaced that rumble/tumble in my gut with a warm fuzzy feeling. I will be placing a response on faunaclassifieds.com when our new baby arrives from Texas Herp Haus.

Thank You ALL for your input and research into the "Who's Who" to buy/deal with. Just wanted you all to know that your input here DOES matter and SAVES others who are not "in the know".

Chris, my guess and this is just a guess, is that they did get into some trouble with KS . Mike has changed the company name and put his wife up front . I wonder how long it will be before they have to pick a new name and then I guess Mike will need a new wife so he can use her name lol or I guess he could put the business in one of his kids name. Seems like an awful lot of trouble to keep going through, it would have been easier to have just been an honest businessman and done right by his customers. They have lost many many times more money in sales because he ripped people off than it would have cost him to have done the right thing. No one ever said Mike had much for brains.. Randy

I have been working with them as of late to whole sale some bearded dragons to them. I thought the transaction was going great until it came time for them to send me a check for the dragons. It never came. I have tried to e-mail them a few times to see if the deal was still on with no answer back. I guess I am not relay missing out on much. This was my first attempt to whole sale anything and I did learn a few things in the process so I guess I can remain neutral.
-Blue

I HAD BOUGHT SOME FROGS FROM HIM WHEN HE WORKED AT EXOTIC REPTILES JUNGLE . I GOT THE WRONG FROGS ,THEN I GOT THE RUN AROUND, THEN THE FROGS DIED. THEY CAME IN LOOKING REAL BAD. LETS SAY I WILL NEVER DO ORDERS FROM THEM AGAIN. I AM NOT THE ONLY ONE JUST ASK MIKE NOVY ON TALK TO THE FROG. HE KNOWS A LOT OF PEPOLE THAT WAS BURNED BY THEM. I WOULD SAY STAY AWAY FROM THEM.

Those were reported in that thread.
 
Addressing something doesn't solve anything. Just saying, "Wow, I screwed up." isn't addressing the problem, doing something about that problem is.
 
Dennis Hultman posted a number of comments from one of the Rainforest Reptiles threads, including this one:
I initiated a purchase from Rainforest Reptiles, it fell apart, and now I won't even open their ads. First, they gave me an incorrect PayPal address, which tied up some money while that got straightened out (about a week) - but I resent the money as soon as we figured out the problem - which was the first day, since they didn't receive payment. Then a couple of shipping delays, after/during which the animals I paid for became unavailable without reasonable explanation (the ad was updated & marked SOLD, and none of the substitutes offered were acceptable to me). It then took a couple of weeks to get my refund. I didn't lose anything but time on the deal, but the overall impression was not good
I noticed that the poster of that statement wasn't named, but it didn't matter as I recognized it...I made that post a few years ago. Funny how reading that little bit sparked my memory of that whole situation. Amazon tree boas...I even remember what two of the ones I purchased look like, lol.
I had forgotten all the specifics, just knew that I was displeased with the way things were handled.
Wow, time flies.......
 
Case #1 Thread starter Wilfredo started this thread on 11-10-2007. Customer order some turtles from us we did not have the complete order and their for we shipped a partial order and refunded the rest. If you read his thread he states exactly this. All of a sudden it turns into several pages of hate. Case closed.

http://www.faunaclassifieds.com/foru...d.php?t=106010


Case #2 Thread starter hopingforbabies opened his thread on 1-8-2008. States that he bought a few adult Amazon tree boa from us and the transaction went as planned. Thread qiuckly turned into a bad thread not only for me and my company but also for the thread starter. People who have never done business with me or him called him and I theives, crooks, and just about every other bad name in the book. No Case here just a man giving his experience and paid dearly for it.

http://www.faunaclassifieds.com/foru...d.php?t=107455


Case #3 Thread starter E2MacPets started his thread on 8-27-2007. The gentlemen asked if anyone had done business with my company. The thread qiuckly turned to a hate Mike thread were everyone that commented never did business with Mike or I. I did lose this customer a victory to Fauna. Reguardless still no case here.

http://www.faunaclassifieds.com/foru...d.php?t=103255


Case #4 Thread starter Roni013 started her thread on 8-28-2008. Before this customer even called us or wrote us to give us a chance to make it right she comes onto Fauna to start a bad business thread. When asked about why she wrote here first she said a advid member of Fauna told her to do it. Now if I have a problem with Wal Mart with one of their products the first thing I am going to do is go to Walmart and ask for my money back. I am not going to contact the BBB or my local news paper. Customer was refunded her money with out any questions I did not even need to see a pic. Case closed.

http://www.faunaclassifieds.com/foru...d.php?t=116011


If you have any other cases out their you would like me to take a look at let me know I would be happy too. The thing is we have made living on the internet for well over 6 years now and we have months were we ship 40 packages or more and we have a handfull or less of people that are disatisfied. I would say that is damn good numbers. One thing is for sure in business you can try to please everyone but you are not going to be 100%

In the last case the Chameleon was shipped improperly with a shitty shipping company...It doesnt matter if you refunded them or not, the animal is dead. How about you switch your shipping company...and how do you not accept paypal? Are people dumb enough to give you there card information...Start a paypal account...you dont have to be a genius to use it...I've never done business with you....but when there is dozens and dozens of customers who have had a problem...there is something wrong, whether you refunded them or "made things right" or not. I buy herps from companies who have no unsatisfied customers...When you have dozens, youre not running a good business...Ill be keeping my eye out for you at the expos here in Florida...You'll never get any business and I'll do my best to make sure you don't make any money off anyone else either.
 
On your statements on packaging, this was posted last year.

Well now Dennis, if you will note, Mike also said:

[QUOTEdaniellesgeckos]Was it several people or one or two who stated that our shipping hadnt changed and I can assure you it had done a 360.[/QUOTE]

So, there you go....it did a complete circle, ending up right bck where it started....crappy. Too bad he didn't manage to stop at 180 degrees. :shootfoot
 
To properly quote...

daniellesgeckos said:
Was it several people or one or two who stated that our shipping hadnt changed and I can assure you it had done a 360.
 
daniellesgeckos said:
I have 5 complaints 2 or 3 which actually proved their case.

Where the :censored: do you get those figures?? There are many more than 5 threads, all of which seem to have multiple issues on each thread....

daniellesgeckos said:
Even in the begining when we made shipments the wrong way none of those animals died during the shipment.

Regardless of whether they died DURING shipment, the fact that many of them had to suffer DURING shipment, and then some of them died later as a direct result of that suffering. I don't give a rat's :censored: if you think it's all fine that they didn't actually die during shipment....or that you may have eventually refunded some money....it doesn't change the fact that animals had to suffer.

I'm not going to waste a bunch of time on this, but a few examples that stood out to me of animals suffering:

ambrosemurphy said:
They shipped in woefully underprepared packaging both times, and the geckos arrived extremely stressed and damn near frozen. Within a week, one male of the second pair had died.

pch101 said:
They had told me that the snake had a tiny bit of a pink nose from past nose rub. I guess that was an understatment. It was rubbed to the bone, and the snake had had/has a serious respiratory infection (super puffy throat and open mouth breathing. Its condition and injuries have distorted its whole face to look quite horrible.

ravensgait said:
I told him that it had been very hot (in the 90s) so ship for a 10:30 arrival. Well he didn't and the Chondro didn't show up till the afternoon. Very warm but alive. I contacted him and left a message and later emailed him(got no reply to either) that the Chondro had made it but was over heated.
I cooled the animal down and put him in his cage, he seemed like he was doing OK that night but I found him dead the next morning.

Roni013 said:
I knew when I held the box it was going to be bad....it was hot to the touch, temps had quickly risen to the high 90s by then. I quickly opened the box to see a dark cham, laying on her side, I thought she was dead for sure
Sadly HE (yes it was a boy and not a 3 irl like I specifically had asked for) met his demise 3 short days after I recieved him. I took him to the vet and had a carpet breeder helping me try and keep him alive but he was just too weak.
 
daniellesgeckos said:
What ever happen to benifit of the doubt?
How many more mis-sexed animals are you going to ship out? You should not be giving credit, have the animal shipped back at your expense, then ship back a properly sexed animal. Easy fix, but you screw up and leave the buyer out for the cleaners. That is the doings of a scumbag. I would never buy from you because I do not want a mis-sexed animal and then have to buy another (You do not let the customers you screwed over use the credit you gave them).
daniellesgeckos said:
or innocent until proven guilty.
That only applies in a court of law, human tendency is guilty until proven innocent.

daniellesgeckos said:
I thought the point of this BOI is for a person to share their experience and if a dealer felt he was getting the raw end of the stick he could ad his two cents in and maybe they will get to the bottom of the problem.
What about the customer getting the raw end of the stick? You sent out mis-sexed animals and did not make the situation right. This credit crap that scumbags like your business use is going into the rule book. I will make it #6.

daniellesgeckos said:
What I mean by that they provided proper e-mail and or pics with dates etc. Everyone else is either just claims with no proof or just inqiures.
You want the customers you screwed over to show proof, how about you showing proof?

daniellesgeckos said:
I have been selling reptiles online professionaly for 4-5 years and in those 4-5 years we will just say that I have done 50 deals in each year well that is a very low number but I would like to remain conservative in this example. well that is 200-250 deals within that time period. I have 5 complaints 2 or 3 which actually proved their case. Now I do not know the exact % that is but I am sure it is pretty low. Yet you have me written off as a bad dealer? That does not make since.
Sure it makes sense, I cannot trust to get a properly sexed animal from you. What percentage of mis-sexed animals do you ship out in one box? 40% that is not a low number. You send out tick and mite infested snakes. That one deal is capable of contaminating a whole collection, all it takes is one mite to spread a disease.

daniellesgeckos said:
1 out of the three got their money back and yes the other I should have just given her what ever she wanted. I refuse to give money back to someone just because they made a aqiusation on this site. I do not like being pushed around and I refuse to pay someone because they tried to blackmail me.
How about making sure you send out the right animal? Do you take any responsibility for that? Not yet. You give out credit then cut all communications. There is another rule for the scumbags, I will make that one #4.

daniellesgeckos said:
To anser your other claim in this thread bassed on what you have read on he nere you can not form a opinion on weather or not my husband and I are in the business for the money or just the animals. Just another mean and hatefull thing you could ad in your response. Like stressed to you before you do not know me or my husband personally and from what I have read from you on here not only in my threads but in other I wouldver want to know you either. Yo are rude very rarely have a nice thing to say to anyone.
So who are you to control other people's opinions? Cat has every right to form any opinion, about you, that she wants. Cat is a wonderful person, she has one of the biggest hearts here on this forum. You know as little about her as you do me. She has probably done more for the reptile community than you have. I think you are mistaking hateful for truthful. There is nothing wrong with being in business for money, that is why you are selling animals. Anyone who is willing to ship out a mis-sexed animal and not fix the problem is in the business for money. You also shipped out snakes with mites and ticks, that is another reason I see you as being in the business for the money and not the love of animals. Those animals should be treated far better before shipping them out, even if they are wild caught. Protect the other animals and strengthen the health of the infected one. You cannot screw over your customers and expect them to not be upset with you.
 
Aparantly you are not paying attention. I have addressed several threads on here that pretain to me.


Thanks, Danielle Fields

Danielle,

Apparently, you didn't understand my question. I apologize for not expressing myself in a clear manner. I will try again. Can you please show how you have resolved these cases, instead of just saying "no case"? Maybe, post a few emails showing that your clients' issues have been fixed and that they are satisfied with the end result.



Did the upgrade remove the "Spell Check" button?:)
 
Thanks for the comment Mike (Captnemo) Someone told me this thread was here or I likley wouldn't have seen it for a while. I've posted my problem with RR in the past but here is the short version .

A number of years ago when Mike Fields first started in business I answered an add for a female chondro he had listed. We emailed back and forth about price(he answered very quickly sometimes within minutes) came to an agreement and I sent him payment. Snake was supposed to be shipped on a certain date, when it didn't arrive i contacted him(had to cal a few times to reach him ) said there was bad weather ETC so no problem set up a new date. I had mentioned that was interested in canary Chondro's and Mike told me he had found some and was I interested. I said yeah I wanted a male, we agreed on a price so i sent him more money.

I should add here that the add on KS had two females listed, a friend bought the other one and received it right away. So I just figured the problem we were having was as Mike said weather.

Again no snakes show up this happens a few times, he was hard to contact through email or phone . I finally got him on the phone and confronted him about what was going on.. He stated that the female had been bitten above the eye by a rat ETC ETC I got the feeling that that was why he was avoiding me. Anyway I told him to ship the Canary or refund my money. He wanted to wait on the female to make sure she was OK I had no problem with waiting on her.. Fine so he shipped the male Canary, this was in June he was shipping from Florida to Texas. the Canary arrived in a insulated box and was parked on a large heat pack ! he was still alive but not doing well.

I called Mike and left a message that he had arrived and explained the problem IE the snake was very over heated. I never talked to Mike again as he never answered my calls or returned emails. The Canary died that night and I took photos and emailed them to mike and never have had a response.

I was one of Mike's first if not the first customer , as you can see our deal went badly and as from the many threads here on the BOI you can see he has had many other problems.. Most people who have bad deals either don't know about the BOI or just don't post here about them, so I wonder just how many more folks have been ripped off by this guy in the last 4 years..

Mike, you can say what you want but we know you changed your business name because of the bad threads here and word of mouth about you. You are the one and only person in this hobby who has out and out ripped me off, so little wonder that I like to keep the word out there, about you.. You could have made this right when it happened and I'd of been happy to recommend you to others here but you took the low road and ran from your mistakes...Randy
 
Danielle, where did you go? I thought Mike was all geared up to put us in our place?
 
Rainforest Reptile Experience

Hello. I am Vinny Ferraiolo from OFF THE ARK in VA. In 2006 I bought what was listed as a pair of CB white-lips from Rainforest reptiles. I believe they were $300 + shipping. I got them a few days later and the male had an RI (cheesy build up, wheezing, bubbles), female had ticks. The male died a few days later female was OK after being sprayed with med for ticks. Contacted him for a few weeks and nothing came of it. This was about the time Rainforest disappeared and he popped up again through Danielle.

They are my favorite species to work with and it was sad. Haven't talked with either of them since. Never was made right. I have the MC slip still
 
It is rather apparent that running away from their problems is how Mike and Danielle deal with them.
 
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